This location is a joke. Scheduled a 3PM appointment with Dr. Kluchin. I provided all of the…read morerequested information in their online portal days before the appointment. Got to the clinic on time, checked in, and had to re-provide everything because the woman at the front counter couldn't figure out how to pull my chart/appointment. After waiting 15+ minutes a nurse finally came to take my temperature/weight/blood pressure. I then waited nearly 2 additional hours before going outside to ask the women at the front desk to reschedule as I still haven't seen my doctor by 5PM when I had an appointment scheduled for 3PM. They laughed and admitted that doctor is "never on time" and "probably forgot about you and may not even be at the clinic anymore". So I wasted 2 hours sitting in a medical clinic waiting for a doctor that didn't even meet with me, exposing me to potential COVID patients for TWO hours for nothing. Then I received a "summary email" from today's consultation as if I actually met with a doctor. I don't know if they are billing my insurance or not, but this location is a joke. I never even met with my doctor but I received an email summarizing my meeting with my doctor?!? This place is a fraudulent, disorganized, unprofessional joke... Reporting this location to Ochscner and Blue Cross Insurance immediately.

Always professional and reliable. Great location. My daughter can get pediatrician appointments…read morenext day. My appointments might be 3 to 10 days out for convenient times but everything is available on line.

As a whole, our family doesn't need to go to the doctor frequently (outside of annual follow ups)…read morebut when we do, we really do! Dr. Matta is the most compassionate and the most knowledgeable doctor I have ever had. I have been a nurse for 17 years and he is the absolute best all around doctor that I have met- and I've worked with some phenomenal physicians. I bring my kids to him when they have sudden illness and we can't get into our family doc, when kid broke his elbow (rare fracture and Dr Matta nailed diagnosis right away from presentation of pain. He has been my favorite since he ran fast track at Lakeview ER 20+ years ago.

Dr Luis Matta was wonderful . He is a Fantastic…read moreDoctor and was also very personable and patient . I was very pleased with the treatment I received at Tchefuncte Urgent Care . (and i really loved the Mardi Gras Decor. !!}. Try it . you will love it.

Zero stars would be more appropriate. I fell down the stairs outside my home and hurt my wrist. I…read morecame to this Urgent Care because it was open. My wrist was swollen and cut up and I was in pain. I drove to this Urgent Care with my left hand (I am right handed) to get here. I walked in and was turned away. I arrived at 8:28. They close at 8:30. Not only was the staff rude to me but the nurse practitioner was totally rude to the front desk clerk for allowing me to start the check in process. With my wrist and arm swelling up by the second and the rest of me hurting from the fall, they asked me to leave and go to the hospital instead. I have never! My husband is a neurosurgeon. He would never treat anyone this way. Not a patient or an employee.

Ochsner Urgent Care was awesome! Dr. Josh Vallelungo was great! He has a great bedside manner and…read morespent more time than we expected reviewing my daughter's recent illness and her plan of care, including a chest X-ray. Ashley was extremely helpful, friendly, and provided the initial assessment as well as took the X-ray. I am a retired Emergency Physician and would recommend friends and family to use this urgent care without any reservations.

This location of Ochsner is outstanding. The front desk personnel are professional and friendly…read more Liz Buras & Glenda Petroff, the two nurse practitioners are as thorough as any MD I have ever been treated by. They are very courteous and professional. They will both do what it takes to solve your issue rather than rush you through the system. They return telephone calls and do everything they can to get you in when you are I'll.

The physician on duty was very thorough and caring. Her assistant was also very good. Very nice…read morepeople. The big problem was the management of the clinic. The woman who claimed to be in charge was rude and not nice. Without getting into my personal situation, I just want to warn people who need to go here, be careful of upsetting the management. Don't be expected to be treated in a polite or courteous manner. Another disappointing thing is that you need to go through a lot of phone time to get an appointment. I was told on the phone that this is not a walk-in clinic.

In & out!!! Exactly why it's amazing! Quality care from time you walk in door. Professional…read moreknowledgeable people. Kudos to healthcare providers (receptionist, nurse and Nurse Practitioner). I have had 2 exceptional NP's who were very good at what they do even days later... got a text to see how I was!!!

From check-in to check-out, everyone was focused on giving me the best care. I would highly…read morerecommend this urgent care. I liked that they were able to do my chest X-ray too.

Closed up, but no notice on the door, just the hours were posted. So I went back the next day,…read more thinking it was just because i went after hours. Still closed. Then looked up on ochsner to only to find out it is closed permanently and to go to pelican urgent on hwy 22. I delayed care for a day because they can't be bothered to put a large "permanently closed" on the door.

Not open on sunday. Hours on yelp are wrong. Please correct hours, so people will knowread more

Arrived around 1:00pm, and have been sitting in the parking lot for OVER 2 HOURS‼ This by far can…read moreNOT be called "Urgent" Care. Yes, I understand that I brought my 84yo mother here for a "cold", which is low priority compared to other medical issues. But, it is also quickly diagnosed (even an on-site COVID Test they'll require doesn't take but maybe 10-15min) However, OVER 2 HOURS is Ridiculous‼ So far I've seen 4 Cars leave in total. Next time, I'm taking her to the other "Newer" "Urgent" care facility that is AFTER the Hospital when heading toward Walmart. When we passed their building to come here, there were only 3 cars in the parking lot. I only brought her here, because she wanted to come here as she has been here before! Obviously, having visited previously didn't help speed up their treatment of her. And 2 HOURS for an easily treated Cold is just (unexpected) and disappointing. EDIT: Now 4:17pm = Approx TOTAL TIME OF VISIT = 3HOURS‼ (For a COLD - COVID Test, a shot & an antibiotic script) I hope that if You are feeling sick and miserable or You have an "Urgent" Medical NEED that You and Your Loved Ones receive TIMELY care, where ever You Go‼ But, No, I do NOT Recommend this "Urgent" Care Facility‼ Good Luck!

The worst place ever!! You would think if you set up an appointment you would be seen at that time,…read morebut NO! Ive been sitting in pain and sickness for over an hour! Anyone who just walks in can go before a person who has an appointment. Three people have gone before me (all walk ins, as it shows you on their waiting room screen) and I have an appointment at 10am, yet now it is 11am! This is absolutely the worst service. The staff are not friendly either and took way too long to get back to me. When I was finally seen, it took them another hour just to get back with me. Two hours I have been here--this is absolutely insane!! There is nothing urgent or care friendly about this place.

I have had two visits, and the staff and Dr. Groves are great. I obtained relief from foot pain…read morethat I thought I'd have to live with, but that's not true with proper care, as provided by Dr. Groves, and crew,

Went for an ingrown toenail. The shot that he gave me was the worst pain I had ever experienced…read more The toe did not heal correctly and I am seeing other doctors to get it right.