This location of Ochsner is outstanding. The front desk personnel are professional and friendly…read more Liz Buras & Glenda Petroff, the two nurse practitioners are as thorough as any MD I have ever been treated by. They are very courteous and professional. They will both do what it takes to solve your issue rather than rush you through the system. They return telephone calls and do everything they can to get you in when you are I'll.

The physician on duty was very thorough and caring. Her assistant was also very good. Very nice…read morepeople. The big problem was the management of the clinic. The woman who claimed to be in charge was rude and not nice. Without getting into my personal situation, I just want to warn people who need to go here, be careful of upsetting the management. Don't be expected to be treated in a polite or courteous manner. Another disappointing thing is that you need to go through a lot of phone time to get an appointment. I was told on the phone that this is not a walk-in clinic.

This location is a joke. Scheduled a 3PM appointment with Dr. Kluchin. I provided all of the…read morerequested information in their online portal days before the appointment. Got to the clinic on time, checked in, and had to re-provide everything because the woman at the front counter couldn't figure out how to pull my chart/appointment. After waiting 15+ minutes a nurse finally came to take my temperature/weight/blood pressure. I then waited nearly 2 additional hours before going outside to ask the women at the front desk to reschedule as I still haven't seen my doctor by 5PM when I had an appointment scheduled for 3PM. They laughed and admitted that doctor is "never on time" and "probably forgot about you and may not even be at the clinic anymore". So I wasted 2 hours sitting in a medical clinic waiting for a doctor that didn't even meet with me, exposing me to potential COVID patients for TWO hours for nothing. Then I received a "summary email" from today's consultation as if I actually met with a doctor. I don't know if they are billing my insurance or not, but this location is a joke. I never even met with my doctor but I received an email summarizing my meeting with my doctor?!? This place is a fraudulent, disorganized, unprofessional joke... Reporting this location to Ochscner and Blue Cross Insurance immediately.

Always professional and reliable. Great location. My daughter can get pediatrician appointments…read morenext day. My appointments might be 3 to 10 days out for convenient times but everything is available on line.

Zero stars would be more appropriate. I fell down the stairs outside my home and hurt my wrist. I…read morecame to this Urgent Care because it was open. My wrist was swollen and cut up and I was in pain. I drove to this Urgent Care with my left hand (I am right handed) to get here. I walked in and was turned away. I arrived at 8:28. They close at 8:30. Not only was the staff rude to me but the nurse practitioner was totally rude to the front desk clerk for allowing me to start the check in process. With my wrist and arm swelling up by the second and the rest of me hurting from the fall, they asked me to leave and go to the hospital instead. I have never! My husband is a neurosurgeon. He would never treat anyone this way. Not a patient or an employee.

Ochsner Urgent Care was awesome! Dr. Josh Vallelungo was great! He has a great bedside manner and…read morespent more time than we expected reviewing my daughter's recent illness and her plan of care, including a chest X-ray. Ashley was extremely helpful, friendly, and provided the initial assessment as well as took the X-ray. I am a retired Emergency Physician and would recommend friends and family to use this urgent care without any reservations.

In & out!!! Exactly why it's amazing! Quality care from time you walk in door. Professional…read moreknowledgeable people. Kudos to healthcare providers (receptionist, nurse and Nurse Practitioner). I have had 2 exceptional NP's who were very good at what they do even days later... got a text to see how I was!!!

From check-in to check-out, everyone was focused on giving me the best care. I would highly…read morerecommend this urgent care. I liked that they were able to do my chest X-ray too.

I have had two visits, and the staff and Dr. Groves are great. I obtained relief from foot pain…read morethat I thought I'd have to live with, but that's not true with proper care, as provided by Dr. Groves, and crew,

Went for an ingrown toenail. The shot that he gave me was the worst pain I had ever experienced…read more The toe did not heal correctly and I am seeing other doctors to get it right.

Closed up, but no notice on the door, just the hours were posted. So I went back the next day,…read more thinking it was just because i went after hours. Still closed. Then looked up on ochsner to only to find out it is closed permanently and to go to pelican urgent on hwy 22. I delayed care for a day because they can't be bothered to put a large "permanently closed" on the door.

Went in without insurance for my girlfriend and they treated her very professionally and the price…read morewas not bad. They had legitimate concern for her concerns and addressed it one with professionalism.

Dr. LeBlanc is a knowledgeable, friendly, and warm welcoming pediatrician. He is very passionate…read moreabout kids health. He actively listens to your concerns and offers options. We enjoy our visits and so does our kid. The connection he gives the kids when he observes them wittily with his smile is the sweetest gesture ever. We also don't feel rushed at all even though his office is pretty busy.

Nice and clean. I drive out here everytime for my son because north oaks is a horrible place to…read morebring anyone. Dr Bullock is always friendly and concerned about your child's well being.

The front desk as well as the nurse and doctor were all very outstanding and exemplary people with…read morecompassion and kindness!!! The security guard was also nice and friendly and I felt welcome here and you can tell these people care about their patients !!!! Thank you so much !!!! Taken away 4 stars for a misdiagnosis and having to go somewhere else for care 24 hours later for what I originally reported to the doctor here , wasting my time and money and window of opportunity to heal quicker, with less complications, and hassles at the pharmacy and with the VA

Best ER facility on the Northshore. The entire staff we encountered was extremely friendly,…read morepassionate about what they do and will go to any length needed to ensure patient comfort. The facility is very nice and feels more like a hotel than an ER. The doctors we saw the four days my wife was admitted were exceptional. They all had fantastic bedside manners and never made you feel rushed. I would give ten stars if I could. Do not hesitate to try this place, you won't be disappointed.