One on one service. The tellers all know my name and I know theirs. My service charges are 10% of…read morewhat they were at CIBC. Full service, great mortgage, loan, savings rates. all money deposited is insured by the province of BC. I have never experienced this ease in getting financial questions answered. To the Manager, loans manager, customer service reps, and now financial planning. Thank you for your help with my savings goals! Its great to be a member at Community Savings. Edward Wood

I'm not a fan of dealers, but i thought i would take a chance. Came to victoria because it's the…read moreclosest dealer to my house. A short ferry ride and a favorable exchange rate. I was actually pleasantly surprised. Service Advisor Hayden was informative and prepped me on what to expect. I hate surprises. My A/C stopped working after 13 years, who would have thought. They performed diagnostics, evacuated and recharged the system at the price quoted and took less time than expected. I have some opportunities to spend a lot more money in the future, but no surprises, quality work in the time frame expected. I'm happy and would recommend.

We had a unique experience with Mini Victoria back in mid February as it was an out of province…read morepurchase which presents many challenges. The process was completed via email, text, facetime and telephone other than the physical transport of the vehicle. We were very fortunate to be assisted for the whole process with there represenatative,Daniel Baker who provided us with all of the information requested and more. He told us the vehicle was in excellent condition inside and out ( it had very low mileage) and it was confirmed upon the arrival. We were very impressed with Daniel's professionialism, promptness, integrity and highly recommend him if you are in the market for a vehicle at the Mini Victoria dealership. Mario P.

I want to make a shout out to Gurjeet Singh who was really great! He was patient answering all of…read moremy questions and seemed really straightforward and honest with me. He was really friendly and personable and even made the test drive fun. I hope that DK Motors recognizes that he is a stand out.

Avoid these guys. I purchased a Jeep that they had a mechanic look at. Pinion bearing gone,…read moremechanic missed it I caught it. Lifter sounded off, their mechanic said it was gasket. Warranty covered pinion bearing, my mechanic pulled the manifold to replace gasket/check lifters and found 2 studs sheared off. He fixed it as it was all a part. Cost was 800. I went back to dealership with request to pay 50 % for misdiagnoses. They spoke their mechanic who said he did'nt actually look at it. They said that because it got done without speaking them its on me. This is not a trustworthy business and I would not recommend.

Went to Bay Street pawn broker twice. Once to buy an item…read more(which I did not buy) the guy working just sat there on his computer. And the second time I went to borrow money, to which that guy did a lot of ahhhhhh, or uhhhhhh, he lowballed me of course (what did I expect it's a pawnshop). He was not helpful at all, did not appear to know how to speak to a customer. I went to Barclays 3 blocks down and they were very helpful and even gave me what I asked for:). Only gave 5 stars so it will show (it actually deserves )

We have been patronizing this establishment for many years. We have maintained an excellent…read morerelationship. Drew and Clayton have always been professional, courteous and considerate. It's been a pleasure to interact with them. Their policies, and pricing are reasonable and fair. Highly recommended.

Came downtown to get cash for the bus fare. This TD Bank is very clean and spaciously big. Wait…read morewasn't too bad. I needed exact change so had no choice but to wait in-line. Really friendly staff. Overall, it was a positive experience.

it should be zero stars. Bank teller incorrectly moved my money to BCHydro instead of Sidney…read moreProperty Tax and I am told it will take 3 months for them to correct their mistake. This is CIBC in Sidney BC. Awful service and no ownership of their error. I do not know how to escalate within the CIBC banking system's process. Zero support from the "manager" at the Branch. Can anyone help?

Epic fail. I was in with my husband and sister in law to empty thier recently deceased father's…read moresafety deposit box. We walked and told an employee we needed to access our father's box. At no time did he ask any of us for ID. He asked for his debit card. My sister pulled a man's wallet from her purse and handed over her dad's card. The fellow came back and and asked if she had the key and off we went. We could have been anyone. As we were leaving my husband mentioned that his father had passed that morning and the employee said he thought we might have to sign something to close the box but by then we had already emptied it. A manager type then came out and asked my husband and his sister to sign some forms but still never once checked to see if they were who they said they were. They have laptops for customers to use to do thier banking online here instead of with a teller. It's an interesting premise but given the total lack of security we experienced I would be reluctant to use these computers to do something as sensitive as personal banking. I would be seriously worried about keyloggers.

I recently applied for a mortgage for an investment condo in a well known building with an…read moreexcellent reputation and their "desktop" assessment was so completely off to the bc assessement, that I will not be doing any real estate business with them in the future. I think their comparables were from 1975.

Their Call Centre would not help me change email address until I shouted and demanded a…read moresupervisor. Finally a supervisor lady came on the line and fixed the problem in less than 30seconds. Thank-you Nadine in Surrey Call Center. Coast Capital Savings used to accept emails but they're to busy to do that any more. Won't even accept a customer compliment! They even use a Phoney Manager name now; "Darren Entwhistle"

My husband was referred to Coast Capital by our financial planner when he started up his business…read more In the beginning it was fine and we rarely had an issue. My husband has now passed away and the powers that be at Coast Capital froze the accounts before I was even able to take in the needed paperwork and proof of his death. The only thing that they would issue me funds for was the funeral costs. I explained that the staff needed to be paid, which is a viable expense, I was told that they wouldn't pay that expense out of the business account!! It has been a very frustrating experience at a time in my life when I don't really need anymore stress added to my life circumstances. I am not impressed with Coast Capital Savings Credit Union. While I was there dealing with the representative it seemed that neither he nor his colleague had much experience with dealing with a sole proprietor estate, seems their training fell short in this area.