One on one service. The tellers all know my name and I know theirs. My service charges are 10% of…read morewhat they were at CIBC. Full service, great mortgage, loan, savings rates. all money deposited is insured by the province of BC. I have never experienced this ease in getting financial questions answered. To the Manager, loans manager, customer service reps, and now financial planning. Thank you for your help with my savings goals! Its great to be a member at Community Savings. Edward Wood

Their Call Centre would not help me change email address until I shouted and demanded a…read moresupervisor. Finally a supervisor lady came on the line and fixed the problem in less than 30seconds. Thank-you Nadine in Surrey Call Center. Coast Capital Savings used to accept emails but they're to busy to do that any more. Won't even accept a customer compliment! They even use a Phoney Manager name now; "Darren Entwhistle"

My husband was referred to Coast Capital by our financial planner when he started up his business…read more In the beginning it was fine and we rarely had an issue. My husband has now passed away and the powers that be at Coast Capital froze the accounts before I was even able to take in the needed paperwork and proof of his death. The only thing that they would issue me funds for was the funeral costs. I explained that the staff needed to be paid, which is a viable expense, I was told that they wouldn't pay that expense out of the business account!! It has been a very frustrating experience at a time in my life when I don't really need anymore stress added to my life circumstances. I am not impressed with Coast Capital Savings Credit Union. While I was there dealing with the representative it seemed that neither he nor his colleague had much experience with dealing with a sole proprietor estate, seems their training fell short in this area.

Came downtown to get cash for the bus fare. This TD Bank is very clean and spaciously big. Wait…read morewasn't too bad. I needed exact change so had no choice but to wait in-line. Really friendly staff. Overall, it was a positive experience.

I recently applied for a mortgage for an investment condo in a well known building with an…read moreexcellent reputation and their "desktop" assessment was so completely off to the bc assessement, that I will not be doing any real estate business with them in the future. I think their comparables were from 1975.

went there for a bank statement today, and they wanted to charge me $120 for 6 months' bank…read morestatements of my 4 accounts with them. I've been banking with Scotia for 5 years and it is also the only bank that I use. I was so disappointed with their crazy charging and attitude. And you know what, the bank statements are all free in other banks!!!