I have just had another awesome experience with this company! I cannot say enough good things about…read moreDavid and his team, Nigel specifically. They truly do seem to care about the relationships with their clients rather than the "whats in it for me today'" attitude experienced at other mechanics. Thank you once again for taking care of me as your customer! Alex Campbell

Great People...Great service !From start to fininh they are a class act family run…read morebusiness...Washing and Vacuuming the care was a very nice touch and much appreciated !

Amazing service, I have been going here for fifteen years…read more They're always busy, but isn't that the mark of a great mechanic?

Wow!! After my last review of this repair shop, my friend got a call from Budget saying they wanted…read moreto make things right. I believe in 2nd chances as I hope most of us do. Here is where truth is truly stranger than fiction! My friend took the car in, and expressed an interest in selling the car after repairs were made. She was told by an employee that his daughter was looking for a car. A deal was struck to sell the car for X amount, with the promise that any repair would be taken care of by said employee. Well, wouldn't you know, a week later, the daughter does not want the car, and my friend is left with a $600 bill!! I will let the good folks of Victoria and surrounding area do the math on this one. Oh, and a side note. While I, and my friend are at the shop, a guy in an older Ford pickup comes in with transmission fluid running out of his truck, I assume after a repair job at Budget??? I wonder what he paid to have the repair repaired???

The Team at Victoria Trans took on my nephews 1992 GMC that needed clutch and 5 speed Trans, They…read moretook on the job, completed it on time and fixed numerous other issues. Thank you Pete and his team at VT. Kevin/Charlie

I called for an estimate to get several repairs done to my vehicle. The cost was lower than other…read morequotes I had obtained, so I booked an appointment to get the work done with Victoria Transmission & Auto Care. When I arrived, they immediately noticed something was wrong with the quoted price I'd been given, but they honored it anyway. Thanks for being honorable!

Brought my recent purchase of a 1999 VW EUROVAN in for a comprehensive tuneup, along with some…read more"mystery" diagnosis on a recommendation by another RV shop. Problem(s) solved! Fair pricing, fast service, questions answered. Great job, done on time. Always happy to answer a question and/or have a look. Burt's has earned my trust.

They screwed my 20 year old daughter, when she ask to check her out as she was moving out of town…read more They told her her spark plugs needed changing, took her for $377. I had just changed them last year, less than 10,000kms ago. They would have been nearly new. Brural service, took advantage of her. Predatory business practice.

My beloved 2005 Matrix suffered some damage on my 80 th birthday! Prancing Horse did a wonderful…read morejob of restoring her to her former beauty. I cannot express how happy I am with the folks at Prancing Horse. The office staff is knowledgeable and delightful and the gentleman who cleaned her up deserves a knighthood! I strongly recommend this lovely little shop.

A sudden strong gust of wind blew open my truck door with such force it bent it out of alignment…read more Prancing Horse to the rescue! In a matter of minutes Bernie and technician Mark had the door realigned and closing to it's original position. Oh, did I mention they did not charge me. This may sound like an overused cliche but these guys truly go the extra mile! Thank you Bernie and Mark you brightened my day! Cheers, Fred

My car bad they fix good I'll be honest when I tell you that they don't upsell and they very clean…read morewith car and time was very fast and I got a free blow job to my sunroof drains. They said it is very very full. They did not charge for this happy ending very satisfied very relaxing experience. I would recommend this nice local #AUTO parlour very similar to my back home. Thank you very much. Come again.

This group of people are fantastic. Brian worked on my car and Fran was my liaison for the work…read more Professional to the max and know their stuff. I'm chuffed. Highly recommen. Mike D.

Phenomenal and honest company! Russ and Phil truly take the…read moretime to explain what your cars needs to get done but they do not pressure you to get it done until you are ready. I decided to look for a new mechanic since the Range Rover dealership upped their hourly rate to $145/hour and a simple oil change went up to over $500. I own an Evoque and Auo Spiel charged me $220 with a full inspection included. Thank you!! HIGHLY RECOMMEND this company!

Okay, I almost never do ratings and reviews, usually because we only think to do these when things…read morewent bad and we are P--SS-D off, and i always regret those posts. This one actually started that way, the first time i came to Autospiel was for a coolant leak that ended up being the water pump... That was expensive and i wasn't happy. But i had to accept that it was me who purchased a 2005 BMW X5 in 2018, things are going to fail. The next day however the leaking continued, actually worse, and my instinct was to get upset and assume they over charged me for shitty work. It took a few days but they did fix it, it was a faulty replacement pump and to be fair they made it right. Zoom ahead to last week and I decided to save some money and take my X5 to a GUY i know and let him fix my leaking valve cover gasket and stripped gears in my transfer case actuator.... both simple jobs, he said it would be around $600 total. One week later after escalating issues and problems (his, not my cars) the bill is up to $1800 and the engine is covered in oil, i'm Smoking out of every part of the car driving down the road and the 4x4 is still not working, actually his new estimate is more parts and another $700 or more to fix it (i already gave him the new gears for it). Sorry long story, IN SHORT, i got the X5 back, drove straight to Autospiel, they were busy but found time over the next couple days to look at it, sorted the issues and fixed my 4X4 with the original parts and only charged me $350 to fix everything, wash my car and give me piece of mind!!! These guys are worth the wait and the cost if you want anything done right. I will not make the mistake of going elsewhere again with my BMW or MERC (i'll Probably bring my Converse here too when they wear out) As for the costs, hey we are the idiots who buy German and European cars, if the parts are expensive that's our fault not their's.

Back in February 21/24 my Dodge Dakota was rear-ended and left me with a protruding out of shape…read morerear bumper. Reported the incident to ICBC immediately and was given the green light to have the bumper replaced. Long story short, I had tried three well known body shops in town which all had long waiting periods for the initial appointments. One after the other gave me the same story we can't find a replacement for the year of this truck. I am now at my wits end and driving on my way home I thought to stop at Craftsman Collision in retrospect I should have tried first. Fast forward four months later after getting the runaround from the other body shops I met with estimator Riley at CC and explained my situation. He immediately got his manager Matt Greenberg involved and within 10 minutes he had procured an aftermarket bumper that matched the original. Matt is a young and personable manager with very good and resourceful connections. Throughout the process his staff were cordial and responsive. After a few days in the shop I had a straight and shiny looking like new bumper. This is a very busy shop but if you want the job done right I highly recommend Matt and his capable staff to look after your vehicle.

Craftsman Collision are amazing - really! These guys are incredible - really professional and…read moreunbelievably helpful. We needed a piece glued on to our car, and they did this for us gratis/free. Absolutely no charge! And they even returned our car to us freshly washed and shiny! All of this was performed without charge - although we wanted to pay for the wonderful service. If you are ever looking for professional, supportive service - go to these guys. We live partly in Toronto, and we have commented (in astonishment) that you'd NEVER NEVER get service like this in Toronto. These guys are honest, they are professional, and they provide over-the-top customer service. Neil and Denny Hughes (with an old Toyota Camry that was returned to us looking shiny and glam - all free of charge!!!!