The 4.3 rating of this hotel as of this writing is well-earned. Friendly staff, who appear to be local as they are very knowledgeable about nearby attractions, such as retail stores, restaurants, and state parks, as well as local events. So far, the staff appear to really care about how they do their jobs, which is reassuring.
Overall the hotel looks well-kept. The carpets look to be recently redone, in a cheerful blue pattern. We were given a room on the second floor (it is a 3-floor building), and while there are not a lot of guests on a Sunday night, we have not heard any noises like heavy footsteps from the floor above, nor any intrusive voices from either adjacent rooms.
We were given a room with double queen beds. The bedding is simple and tasteful--none of the heavy, brocade overlays of the days of yore. The beds and standard feather pillows are comfortable to me, although my husband complained that one bed was sunken on one side. I love the smell of the bedding in particular--almost like bleach in a way, but it's that particular clean, "hotel" scent that I can never manage to replicate at home. The curtains blocked light particularly well.
It was lovely to find 4 sets of bath/hand/and face towels, neatly arranged in the bathroom. No need to ask for extras as they are right there already provided for you. There was only 1 floor towel, however, and they were an economical enough size that I wished they provided 2 of them as standard--one for near the tub/toilet and one for in front of the sink.
They provide a make-up wipe, 2 soaps, and shampoo and conditioner, but lotion would have been a nice extra. There is an ice bucket and 4 individually wrapped plastic cups in the bathroom also. The hair dryer was very convenient to have.
I liked the extra room the curved curtain shower rod provided in the shower. I did rather wish there was a retracting clothesline like you used to always see in hotel showers. And I would have preferred more hooks and rods overall for hanging personal items and for drying multiple towels properly.
We brought a cooler, and stored our drinks and ice packs in the mini fridge. I was rather hoping there was a freezer section for the ice packs, but it is strictly only a fridge.
I noticed that both trash cans in the room didn't have plastic bag liners. I wondered how much they are cleaned after guests might have previously placed something wet or particularly sticky in them, like used baby wipes or ice cream bar wrappers, for example.
No vending machines, but they do have a small "market" where there is a small selection of food and convenience items you pay for at the front desk. There is a free continental breakfast from 6-9am, with both hot and cold options: scrambled eggs, cheese omelette, hard-boiled eggs, Canadian bacon, turkey sausage, make-your-own waffles, oatmeal with toppings, dry cereal with toppings, sliced bread, bagels, muffins, crumble cake, poppy seed carrot cake, and fruit (mandarin oranges and bananas; cut up melons and pineapples). Beverages include apple/orange/cranberry juices, milk in cartons, coffee, and a selection of tea bags.
We didn't get to try the pool, but the water seemed clean and smelled chlorinated. It was a small pool as hotel pools go, but for budget hotel standards, it was as expected.
Restaurants and retail stores are a mere walk away. Target and the excellent Mexican restaurant, Jalapenos, are closest, as well as IHOP.
Overall a quiet and very relaxing stay at this hotel. There really must be something to being part of the Marriott group. There is a good chance we will be returning here on our future trips to Matthiessen and Starved Rock State Parks. read more