Wow this is a gem of a hotel! Firstly if you love nature, this hotel is only 15 minutes from Starved Rock State Park. The staff here is absolutely fantastic! They are incredibly friendly and so helpful. I truly loved how this hotel is right off the highway but just enough that it's so quiet. The parking lot is very spacious. This hotel also has a fantastic breakfast included in your stay. Truly the staff love their jobs here because they are like a family welcoming you into their home. It's so remarkable. The room was beautiful and such a clean room. If you are looking for a good, clean, and comfortable hotel with amazing staff, this is the hotel for you! read more

Hampton Inn Ottawa - Hotels Near Me - Ottawa, Illinois

Beautiful clean easy helpful service pool is gorgeous so thankful for this space comfy beds

Awesome and very professional customer service, would love to thank Amy Brady general manager, for helping me with information that I needed on my stayed. read more

Hampton Inn Ottawa - Hotels Near Me - Ottawa, Illinois

Most lower tier Hilton properties are franchised so the quality within the same brand can vary a bit. Fortunately, this is one of the better Hampton Inns I have stayed in. I could tell by how the shower curtain is hung with the corners fanned out, towels folded into flowers like a property higher up the rung in the Hilton chain. Furnishing is also higher in quality made of granite and wood instead of faux marble and particle boards. It is still a Hampton Inn, you are getting paper cups. Breakfast is standard fare powdered eggs. If you are tired of that like me who live in similar properties over 120 nights a year, you are saved here by the Cracker Barrel next door. read more

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I've never been to Ottawa Illinois about 63 miles from Chicago. My stay at the Hampton was very positive. I have only positive things to say from the staff and excellent service.The breakfast is actually pretty good from omelets to biscuit and gravy.Hampton actually provides hot food which is very rare due to the Covid.A note to fellow Yelpers that places to eat here are very scarce in Ottawa but have found some nonchain places to enjoy the same good food.Deep dish and beef dip with aujour. read more

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CHECK YOUR REVIEW DATES!!! This hotel had 4-1/2 overall stars on Wyndym Rewards site. After staying here, my husband researched the reviews further & found they came from Trip Advisor ratings of 2015 & 2016. We've used the Wyndym site for the last month while traveling & this is the 1st one that was NOT spot on!! We stayed at this hotel with our service dogs. One is trained for seizures & the other is in training at 10 months old for mobility. The check in desk person gave me a very hard time with our dogs. He tried to tell me that service dogs constituted being in police or military service. I became very upset & offered to give him our paperwork & exclaimed that our dogs helped us live our lives!! He said the dogs cannot bark & I told him our dogs have been trained NOT to bark unless there is an emergency occurring. He gave us the keys to the 1st room & it had been smoked in. I asked to have a different room & he was hesitant. I asked him to come to the room to smell it....the window was open & the bath fan was running!! He was nose blind to the smell, but gave us another room. We are non-smokers & can smell it immediately!! We settled into the 2nd room which had all new mattresses & pillows encased with bacteria/bug protecting covers as well as new mattress pads & we slept well. There were stains on the carpet & on the easy chair which could easily be cleaned with a steam cleaner & debris along the wall edges where the vacuum couldn't reach. There was heavy dust on electrical outlets, beside & behind furniture. The carpets could use a good cleaning or replacement. It was very quiet even tho we were right next to Hwy 39. The general manager & the cleaning staff were friendly, bright & cheerful in the morning upon our checkout. I would TRY this hotel again in the future if we are in the area as they ARE working on renovating & we know things can't be done all at once!! A 2nd chance is deserved. read more

We drive through this area every June, but this is our first stay at this hotel. We were pleasantly surprised! Greeted with a special bag for our pup, complete with dog biscuits and some pet waste bags! This hotel is updated and clean! The free breakfast was the icing on the cake! We will be booking here from now on! Thanks for the hospitality! read more

Incredibly clean room, good amenities (sufficient gym and pool), and the staff was top notch! Breakfast is typical hotel grub - nothing to write home about, but it's gas in the tank. Check out Roasti's pizza for incredible deep dish pie; directly behind the hotel and they'll deliver to your room. read more

We occasionally do a weekend near Starved Rock just to get away from the city. This is the first time we stayed in Ottawa overnight usually opting to stay in Ogelsby or Peru. Ottawa will be our official town of choice along with the Hampton Inn as long as Kim is around. Kim really went out of her way to make sure we had a great stay and informed us of the goings on in Ottawa (which we hope to return for the Chris Kringle Market). The hotel was clean and spacious. We loved the hot tub and pool as well. We really enjoyed our stay. read more

Hampton Inn Ottawa - Lobby / eating area - Hotels Near Me - Ottawa, Illinois

Bottom Line Up Front: Beautiful hotel, spacious/ clean rooms, and extremely hospitable staff. -- I do alot of traveling and have stayed in in many hotels the past couple years. I chose this hotel as a quick escape from my cross country road trip & I was not disappointed. Affordable, cleaner and nicer than expected, and the staff (Angel) was super helpful, friendly and personable. Well done, Hampton Inn. read more

Hampton Inn Ottawa - Hotels Near Me - Ottawa, Illinois

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Horrible experience! The room was completely outdated and old. The worst part of it all was the bed it was the most uncomfortable bed I have ever laid on on my entire life. The bed was rock solid hard and it had a slant that made me feel like I was on a slope. The bathroom sink was completely clogged and water took forever to drain. Suspect stains laid all over the sofa. The best was so uncomfortable that I left in the middle of the night due to being unable to sleep on that horrid matress. Walls are paper thin. You literally can hear everything in conjoined rooms and hallway! The air conditioning looked like it was over 20 yrs old all busted up with a non digital thermostat. The whole room felt like we were on a slant. When I would walk across the room my foot would make a thud noise like the floors were hollow wood... never expirenced that in a big name hotel before. I told the front desk and the guy working just explained sorry... still charging full price of $170 for one night!!! Never will I stay here again. I cannot recommend anyone else stay her either. read more

Very clean, and quiet. We enjoyed the pool, the hot tub, and the breakfast, too.

Back with my pug to hike at Starved Rock and Matthiessen. VIP treatment for her again this time. Friendly staff. Comfy bed, love the couch area, microwave and fridge too! Coffee and tea bar in the lobby is also a plus. read more

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I dig Hampton because they are reliable, consistent and clean and this location was no different. I was in town for work and was only crashing for a few Z's. I checked in around 8pm and I rolled out at 3 in the morning. To the front desk clerk's credit (did not catch a name) she made sure I took a to go breakfast bag with me for later and some coffee for right then. Fruit was also out and for the taking so I grabbed a banana and an apple for later. Thx Hampton, if you are in the area for Starved Rock, keep them in mind. Tip - free WiFi read more

We are a big fan of Hampton Inn but not this one! are room was next to a exit door that had the lock cut out and no working light we did NOT feel safe nor did we get hardly get any sleep their was traffic all hours of the night. we were lied to when we checked in the service lady said that the jacuzzi worked it did not we woke up to ants all over our food. Amy Brady the office manager emails us 3 days later basically calling us liars! Thank God we took pictures of everything poor customer service!! read more

5 stars, not for the quality of the place, but just the overall experience. Obviously this isn't the most high class hotel, but it's still pretty legit. Came in and check in was really simple. They were pretty much waiting for us when we arrived. Coffee and tea are always available in the lobby. Even have cookies out in the afternoon. Got to our room and had hand written welcome notes from the staff. Nice touch. Rooms are standard and clean. Love the shower bars that extend out and aren't just a straight bar. So much more room. TV channels are kind of confusing, but they give you a list. Right off the highway which is really convenient and right next to restaurants and a gas station. Came back from starved rock after a wedding and had Taco Bell before going up to our room. It was great. Breakfast in the morning was alright. Seemed like processed food (the eggs were all pebble shaped). But hey, comp breakfast is a comp breakfast. Check out was simple, just had to tell them our name on the way out. Literally everyone that worked there was nice and welcoming and said hi and have a nice day. It was a great experience. read more

I have to give this place a rave review. I left a coin purse in my room when I checked out. It had $200 and my apartment key in it. I noticed it missing about 3 hours and a 150 miles later and called them. Their housekeeping staff had turned it in intact, and I got the whole thing back i the mail a few days later. I was and am very impressed. We stopped here because we wanted to go to Starved Rock State Park, which is only 12 miles away. The room we had was very nice and rather large, comfortable enough that we spent a good part of the next morning lying around and enjoying it. The free breakfast is one of our favorite features of Hampton Inns, and this one had everything one might want. The pool was nice and right downstairs from our room. read more

Traveling from DC to the Midwest - this hotel was an excellent halfway stop going to and coming back! Loved that it was dog friendly and breakfast was very good. Clean, updated, comfortable, good breakfast and to-go-bags... plus no extra, pricy, pet fees that other chains have. Will be our normal stop for future trips! read more

Above and beyond service and cleanliness. This unassuming little hotel in middle of nowhere Illinois has excellent customer service. Rooms were spotless. Staff was super polite and very genuine. When I took my kids down to the pool, the lady at the front desk brought in a beach ball and just made our time all the more fun! read more

So a five star review is because management made a really bad situation right. It was a less than pleasant night which I attribute to walls made of paper or something comparable but again, management was really receptive and made it right for us. I can say the decor/lobby area is decorated really beautifully. read more

I have had very good luck with Hampton Inns and this one did not disappoint. The hotel is very nicely decorated, the rooms are large and clean and the staff is very friendly. This is definitely not a 4 or 5 star hotel but for what you pay and what you get, this is a 5 star accommodation. They have a nice indoor pool and spa, fitness room, and free breakfast. The breakfast is good, although after a few days of it we did need to venture out for something a little different. Overall, I have no complaints about this hotel. It was a great place to stay for 5 days, I will be back. read more

Very nice Hampton Inn I stayed at, while on my recent Starved Rock/North Utica/Rochelle trip. Even free cookies at the front desk when I went inside to check in, interestingly! You can walk right out of the front door to Taco Bell or Cracker Barrel(lol, though I didn't go to either). And a Wal-Mart Supercenter is a very short walk away(which I did go to). Very interesting juxtaposition of both a big box shopping center and I-80 on one side, and a cornfield and Ottawa water tower on the other side(which was the side my room was on). read more

For a small town hotel it's super nice. The hotel has been recently renovated and from the lobby to the rooms, it's clean and quiet. It's a little hidden off the road, behind the Cracker Barrel. Great spot for breakfast in the morning! Was it the cheapest hotel around? No. It was about $25 a night more than the surrounding hotels like the Holiday Inn, but I'm glad I spent a little more and stayed here. I'd stay here anytime. Comfy bed, nice TV's, great bathroom/showers, nice staff, quiet rooms, safe... what else do you need in an off the highway hotel? read more

Super nice room!!!! Mini fridge and micro wave along with a bed, couch and foot rest. Pretty slick set up. Free breakfast , pool and work out room. Also a laundry room if needed. Hotel is in good location of other restaurants as well. read more

Hampton Inn Ottawa - Room, has microwave and mini fridge - Hotels Near Me - Ottawa, Illinois

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Nice, clean, up-to-date hotel. Clean rooms and comfortable beds. I liked the breakfast area. The receptionist wasn't overly nice or welcoming. The walls did seem a little thin...late night noise and early morning noise was kind of disrupting. Our in-room refrigerator had an annoying noise. Didn't have great wifi. A good stay for passing through. read more

Hampton Inn Ottawa - Hotels Near Me - Ottawa, Illinois

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We're big fans of Hamptons and this one is just as good as the rest, just a bit smaller than normal. Wonderful customer service, great breakfast (just not as big of a variety as others), clean comfy rooms. Pet friendly! Walls are a bit thin and they don't have a "store." Otherwise, a nice place to stay. read more

Typical Hampton Inn with no surprise. Located off I-80 on 23 N, this location is convenient to all the local state parks in the area. Stayed there for July 4th. I was nicely greeted on arrival by a friendly hostess who took the time to explain all the hotel amenities and nearby attractions. Rooms are clean. Offers the usual free parking, pool, small fitness center and business center. Free Wi-Fi and breakfast. Breakfast is decent with a couple of hot items as well. Will stay again when in the area. read more

Very cute and clean hotel, super comfortable beds, friendly staff, they even called my room to check if it's to my liking. Simple breakfast is included. Good coffee, close to downtown Ottawa and about 10 miles from Starved Rock. read more

Hampton Inn Ottawa - Breakfast in hotel lobby is simple: western omelette, waffles, yogurt, sweets, fruit plates and good coffee! Tea is available too. - Hotels Near Me - Ottawa, Illinois

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Terrible customer service. Waited to be greeted for several minutes upon check-in with no way to alert the employee waiting in the back that we had arrived, hot tub was not working and no one bothered to post a sign or let us know, charged 3 nights when we stayed only 2, employee on the phone blamed Expedia and would not relent or offer any sort of assistance in resolving the issue. Bad business. We have lots of family coming into town this weekend; encouraging all of them to switch to a more ethical hotel. read more

I have been a frequent here since 2008. The manager, Tina, runs a clean and friendly place. This Hampton does not have the latest remodels, but it does have clean rooms and LCD TVs. They do not have power doors. Odd considering everyone coming through the doors usually has luggage and other items in tow. read more

stayed here two nights with the family - overall everything was great. The carpet was a bit dingy and the power went out which then turned off our fridge for one night. It's just not worth of a 5 star review, but I would stay here again. read more

Stayed here when we went to Utica to hike Starved Rock and go to the Burgoo Fest. Small, clean hotel, reasonable rate, free parking, free breakfast, a pool and hot tub, a small fitness center, easy access to/from the highway, behind a Cracker Barrel and in proximity of lots of fast food restaurants, walmart, and probably anything else you may need. Free cookies in the lobby in the evening (and there were also apples for the more healthy minded). Short drive to Starved Rock, so if I couldnt get a room in Utica I wouldnt mind staying here again. read more

I am a lifetime diamond member so Hilton is the only choice for me. However, this is (in my opinion) the best hotel in the Ottawa area. This last weekend we had a block of rooms for a funeral and Dennis took care of everything for us. The place was comfortable and the staff was incredibly pleasant. Thanks much. read more

Very nice & clean. Recently remodeled. Quiet with the exception of the rude people who come in at all hours talking like they're at their own house, letting their kids run up and down the hallway, and slamming doors. But that's not the hotel's fault. I just wish people would use their brains when at a hotel. The staff is friendly and helpful. The breakfast is pretty decent. Plenty of food options nearby as well as a Wal-Mart. Downtown Ottawa is maybe a 10-minute drive up the main street and Starved Rock is about 10-minutes away on the expressway. Oh... and freshly baked cookies are put out in the late afternoon / early evening! Score! I would definitely stay here again. read more

This place is really nice. The staff are incredibly helpful and friendly. The rooms are really nice and clean. The bathrooms are large. Everything about this place makes me want to come back. And given the other options in Ottawa, I think this is the best. read more

Very nice hotel for the price. Clean rooms and service was friendly. Our price included breakfast and coffee. We also decided to bring our dog and there was no additional charge. I would definitely stay again. read more

Outstanding customer sevice. Dennis the front desk clerk was best clerk we've ever encountered. We had tv issues (stuck on Fox :( ) and he brought new batteries and then new remote. Room was very clean. Beds were very comfortable. The breakfast was warm and the usual fare but in a warmer setting than most of this type. This is a good value. read more

Best you can get for chain hotels in the Ottawa area, I-80 area. This hotel is completely nice, neat and updated; the staff is friendly; the pool is nice; the location near restaurants, stores, and a nice bar is great. The price is pretty high for Ottawa, but it's a great place to stay and rivals hotels in the suburbs (Woodfield area, for example). read more

Really nice modern decor, comfortable everything. Very nice staff as well. I really like Hampton Inns.

Very clean and comfortable, with exceptionally friendly staff. Will definitely stay again and would highly recommend it to others.