I was referred by my dentist for an infected root canal. Before they even looked in my mouth, spoke to me or looked at xray from dentist they wanted me to pay up front for a special xray (cone beam) that "wouldn't be covered by my insurance". I paid for it. At the consult, she was very condescending and doom and gloom about the need to do a re-treatment root canal (didn't offer any alternative) and that I'd probably loose the tooth anyway. They gave me a cd of the special xray when I left. After doing some research, I learned about an apicoectomy as an option (they cut two of the roots, clean them out and then sew it back up). When I asked, she claimed that she didn't mention it because "it involved roots and she wasn't able to see which roots to treat" (really? why did you make me pay for the expensive xray then??) and she didn't mention it because "she didn't want to confuse me". Really. Long story short, I went to a different endo. I gave them the cd of the xray. He could not read it, so they did another one and he didn't charge me. He was very logical about it and in the end we ended up doing the apicoectomy. He could see exactly which two roots to treat. I've healed nicely. He was also very cognizant of a heart condition I had and gave me antibiotic's ahead of time to help prevent infection. I would highly recommend him - I have friends who also go to him. Dr. Pipher in Norwalk. Don't go to Wong. read more