The room was fine and the location is good. The only thing that bothers me is that they did not…read morepublish any information about the lobby being under construction. With the prices charged, that seemed to be misleading.

Was once my favorite hotel in Williamsport. Now on my avoid list. Bed bugs. Used a piece of tape to…read moreshow the front desk. They moved me to a new room. Did they offer any type of help for this horrid situation? No. Moved to a new room, which seemed clean to me. Had to use the trash can liners to quarantine my items that were exposed to the bed bugs. Checked out the following day. Had 0 contact from the hotel, so I called in my way home. They confirmed that maintenance checked the room and found more bugs. If you have to stay at this Hampton, please check the room before you settle in. Also ruined a pair of dress shoes in the dryer. Another $250 added to the expense of this trip.

Such a FUNKY hotel!…read more This was a lucky find. We prefer unique and interesting places to stay, and City Hall Grand did not disappoint. Highly recommended. It's a 100+ year old municipal building, obviously not intended for lodging, yet the owners made it work. It's a bit of a time capsule with updated decor and amenities. We walked around every floor, soaking up the architecture and millwork of a bygone era. The entire place felt clean and safe. We stayed in the Mail Room (I've been told you start there, and work your way up). As described, it's spacious and bright, with a huge bathroom. However, the sunset mentioned in the brochure was obscured by the building next door, because June. The mattress and pillows were very comfortable, the room was immaculate, the fridge and microwave were handy, the digital thermostat worked as expected. We didn't use the elevator, or try the restaurant. Wi-Fi was a little sketchy in the room, but stone/concrete walls make it challenging. We lounged on a sofa in one of the common areas to play Wordle in the morning. Yes, there is no front desk. That doesn't bother us, since we've stayed in many self-serve hotels. We never had to call anyone, but texts were promptly answered. Yes, some of the rooms don't have windows, and that detail is clearly spelled out in each room description. It takes a special kind of asshat to write a negative review on a place they've never even been to, or complain about the sun rising in the morning, or century old windows not being soundproof. Seasoned travelers bring earplugs and eye masks, just in case. The location is very convenient, within walking distance of almost everything, and quiet at night. Parking was plentiful and free. Life is short, don't waste it staying in generic little boxes.

My kid had an event in Williamsport, 3.5 hour drive so I was looking for something fun and…read moreinteresting. There were lower rate rooms available but nothing with such grand history or charm. We stayed in the Artist room for a night and it was awesome. Exploring that building, enjoying the restaurant in the building and checking out the architecture in the area, all of it wonderful. The bed was comfortable and communication with the establishment was easy and clear.

King suite: plugs, plugs, plugs - example: 3 two plug sockets in kitchen area. Lots of plugs that…read moreare easily accessible in all areas. Lots of doors ... between living room, bathroom sink, shower/commode, & bedroom. Two closets. Bedroom has large bureau. Large TVs in living room & bedroom. My favorite part of the room is the ledge by the door for hotel, keys, etc. The parking garage is next door. When checking in, I received a parking ticket that opens the exit gate. Worked great. Unfortunately, most restaurants, since the pandemic, are closed on Mondays. The front desk identified the local open restaurants for me. Looking forward to my next stay at this location.

Residence Inn Williamsport lives up to the Marriott Bonvoy brand with excellence in service and…read morehospitality. We were warmly greeted upon arrival. Our suite was clean and comfortable. Good sofa and queen bed. It's a suite hotel with a full kitchen: dishwasher, mini stove, full fridge, sink and microwave. Breakfast buffet included with stay, located off of the first floor lobby. Good strong coffee, teas, bagels, english muffins, eggs, waffles, cereal, fresh fruit, yogurt, oatmeal, jams, etc. Outdoor patio seating available as well as indoor. Parking is next door, on the 3rd floor and above for Marriott guests. Yes, there is an elevator. **Fun fact: Williamsport is home to the annual Little League World Series held in August!** Stay cool and hydrated and Have a great summer! Thank you for reading

This hotel is under renovation…read more The lobby has wire hanging from the ceiling as they are refurbishing the original ceilings so nothing is perfect at this time .... The staff was very engaging and our room, while dated, was very clean and comfortable. The location is excellent for walking to many great nearby locations. I would definitely stay here again

I don't write many negative reviews, but this hotel earned one…read more The Genetti bills itself as a historic hotel and proudly displays signs announcing a multi-million-dollar renovation. Here's a suggestion: before spending millions, hire someone to run a vacuum through the building every day for a few months. Cleanliness would be a great place to start. If you're one of the investors behind this renovation, I'd encourage you to spend a night here as an anonymous paying guest before writing another check. You may decide the first investment should be in cleanliness, maintenance, and customer service. Our first impression was terrible. The hallway leading to reception looked like it hadn't been vacuumed in ages. Several employees walked right past us without so much as a "hello." One even scowled at us before later working the front desk that evening. Hospitality was clearly not part of the culture. Unfortunately, the lack of cleanliness continued throughout the hotel. Our room looked nothing like the online photos. It was old, worn, dirty, and in obvious need of repair. At that point, we weren't worried about luxuries like a working TV or refrigerator--we just wanted a toilet that looked like it had been cleaned sometime this month, lights that worked in the shower, and a hallway outside our door that didn't make us question whether we'd be safe walking through it at night. The bathroom summed up the experience perfectly. The shower pipe and showerhead had pulled away from the wall, the shower light didn't work, and the toilet flushed with all the force of a faint breeze. Nothing about the room suggested anyone had been paying attention to even the most basic maintenance. The atmosphere didn't feel like a historic hotel. It felt unsafe and poorly managed. Seeing sweepstakes machines with people slumped over them at 6:00 a.m. wasn't exactly the welcoming, historic experience the hotel advertises. This wasn't an inexpensive stay, which makes the experience even harder to understand. We decided to tough it out, get a few hours of sleep, and leave at first light. We felt completely misled by the online photos and descriptions. This wasn't a historic hotel--it was simply a neglected one. Never again at the Genetti. For the price we paid, this experience was completely unacceptable. Frankly, it has made me think twice before booking another Best Western.

My husband and I spent one night at this TownePlace Suites last week on a drive between Baltimore…read moreand the Finger Lakes. The hotel was nice for a budget-friendly stay: nice room (full kitchen), really friendly staff, and a classic hotel breakfast bar (I grabbed a bagel, banana, and yogurt for the car on the way out in the morning). I only have two small complaints. One is that the parking is a bit off-site. The garage is just across the street, but we had a lot of stuff because we were heading to a house where we'd be cooking. It just made checking in and out for a one night stay a teensy bit more complicated. Our room had a slight stale (maybe cigarette) smell which we could live with for the few hours we were there, but I was a little nervous because we had signed a document saying we wouldn't smoke in the room, so we made sure the staff knew the smell was from before us. Overall, it was a pretty nice hotel for a one night stay. I wouldn't mind staying again - but hopefully with less stuff next time!

After a rough day of travel and a sick child, the front desk manager Ralph went above and beyond to…read moremake sure our stay ended on a positive note. Thank you for your outstanding customer service, we highly recommend this hotel!

Ummmmm this Holiday Inn definitely is in need of a reno. If you look at my pics, the lampshades are…read moregross and were crooked. What was really concerning was the crack in the ceiling that ran the length of the room. I was slightly worried I'd wake up with the ceiling caving in on me. It looks a bit run down and def needs an update pronto.

Nick at night is amazing. The woman in the morning, not so helpful. Be sure to get help in the…read moreafternoon till 11 pm. The question I asked the woman was what is the right place to write a Google review. The answer just Google it. When I couldn't dint it she wanted me to sign in but I'm not a member so she said it's the only way. Most certainly not true. I asked for the manager who couldn't be bothered to come to see me. I give the 5 star review because of Nick's amazing customer service.

Hotel staff was great. Plenty of amenities. Main areas clean and bfast was good…read more Floors could have been cleane in room . Fan was broken .

The guy at the front desk who works nights, Danny, is incredible, 10/10 service and always helps as…read moremuch as possible. Stayed here for over a month at work & he has always been on top of everything.

Just celebrated our 33rd wedding anniversary with our annual dinner at Peter Herdic House. Our…read moreserver Andrew was awesome, providing impeccable service and attention on a busy Saturday evening. The food and atmosphere was excellent as always!!!

Would definitely consider this an "upscale" restaurant for the area but based on what people were…read morewearing, I doubt there's a dress code. It's an old mansion from the 1850s. I was in a group event so got the private dining room upstairs. Quiet. Very separate from the rest of the restaurant. I saw a connected room that was at the front of the house with beautiful windows but not sure if that's also for private events or just an extension of where we were (we didn't use it). Servers were friendly and efficient. Crab cake appetizers were good. Shrimp cocktail was good sized. Chocolate mousse cake was very rich - most of us couldn't finish it - but delicious for what we could handle. Personally didn't like the cod but that may have been because it was the cater menu and they didn't make it custom like they would for a single table's order.

Stayed at this Holiday Inn Express 7/20/26. The good: it's connected to a Holiday Inn and has a…read morenice restaurant called The James. The rest: The lady at Checkin was nice but when I asked the 2 ladies at checkout if a bottle of water was included for Platinum members who already got points the said no. Most IHG hotels I've gone to will go out of their way and even have parking spots for platinum members. The king room was spacious, had a small LG TV and a very low sofabed. The bed was too high for a 5'1" lady and my husband had to help pull me up into the bed. The bed and pillows were comfortable. The water in the tub/ shower combo was hot. They have an indoor pool with no hot tub. The pool room smelled strongly of chlorine so we did not use it. 3.5- 4 stars

Very nice hotel, check in was quick with a really nice employee. Nice sized rooms. The beds were…read moreextremely comfortable and the comp breakfast was delicious! We will definitely stay here again when traveling through Williamsport!

Nice selection of craft beers and cocktails! Fun time at the bar the week before the Little League…read moreWorld Series The band on the patio was great. A fun place

What a find! There are plenty of choices in Williamsport and I was happy to find this one…read moreWalk through the bar to a classic old school dining room, we were there 7:30 in a weeknight and it was surprisingly empty. We were unsure what that might say but thrilled with our meal Fantastic apps, fresh tomato mozzarella salad and the chicken scalippini was top notch. Amazing butter caper sauce and the best gnocchi I've ever had Martini and other cocktails were spot on The service was relaxed and friendly. The portions were perfect not too big and just enough Later we moved to the bar and enjoyed late night drinks and the service there too Def make this a spot to add!