Melanie is amazing! She called us ahead of time and confirmed everything, which made check-in super…read moresmooth. The room was very, very clean, the rates were great, and the location is perfect, Kitsap Mall is right outside and the Exchange is right across the street. Fantastic stay. Highly recommended!

Just how the manger responded…read more . During our phone conversation you stated that you had a miserable stay because of a lack of AC, a spider coming down from your ceiling fan and dust in your floor fan, and because of this you are seeking a refund. As I stated yesterday I am so very sorry that you did not have a great stay with us and want to again give you my sincerest apology. Your comfort as you work away from your home is very important to us. You sharing your experience allows us to take a step back and make sure that all of our staff is doing our utmost best to ensure that our guests are taken care of. We are always looking to improve and grow as a team and as a hotel, for our guests, and as I stated yesterday we are scheduled to have AC installed in the near future. We would have been happy to move you into a different room to try and help make you more comfortable. At this time, I will not be able to issue you a refund for your stay. I do hope that you will give us another opportunity if you are in the area again.

This place is moldy and smells like dirty gym wear…read more And it's $400 per NIGHT?!?! Just two years ago it was less than $200. DONT DO IT! Find an Airbnb. This place is just disgusting.

Stayed one night (7/12/24) and was happy to leave. This place is WAY OVERPRICED for the quality. My…read moreonly assumption is that there aren't other properties available to force competitive rates because we paid $390 for a double queen room. There was generous square footage in the room but I would have gladly traded it for a bathroom that didn't look like a roadside motel. The reason why it's not a one star review from me was that the covered parking garage was convenient with luggage carts nearby and the continental breakfast was a tick above acceptable. Overall, this place is to be avoided until they have a reality check about the quality of their accommodations and hospitality. Hard pass.

We stayed here for a fantastic wedding weekend. Our room was spacious with a king sized bed. We…read morehad a balcony overlooking the gardens. room 22. The wedding event was fabulous. Great setting overlooking the bay. The food was delicious.

Numerous issues with this stay. Reported issues via email and heard nothing back--no response…read more Further, one of the issues was no body soap and after reporting it, they still didn't replenish it the next day. Stuck in the shower two days with no body soap. The bathroom didn't have all the towels upon check in. Had to call and request them. No shower mat was provided (until the second day) so I had to use towels and discovered upon doing that how filthy the bathroom floor was. The towels used as bath mat were gray with dirt and the floors felt sticky. Disgusting. TV didn't work right. Kept buffering and freezing making it difficult and very frustrating to watch. Lock on door to room didn't work properly so had to use the physical key every time. It has a keypad with code that wasn't working so it would not lock. Also--no further security lock latch on the inside like most hotel rooms so anyone with a key on the property could enter. Didn't feel very safe. Front door to Garden Building, where room was, stuck so badly and did not latch properly that that meant the building was unlocked overnight. When it was latched (after I left I had to slam it hard), came back and could barely get it open. It took three times of entering the code and I had to kick the door and pull and pull on it for it to open. VERY frustrating. This cute, little room and inn has so much potential but this big miss on these issues means I will not return and tell others to avoid the property. Any claim of a view of the water is exaggerated as it's a tiny peek from the room I was in which was on the far end of the Garden Building. Icing on the cake is that in the Inn at Pleasant Beach area has the worst WiFi. Phone calls dropped in the room and as soon as I went by the restaurants and shopping area, my phone has no service and was even on "SOS". *This place is not worth your money.*

My family and I stayed for just under 2 weeks in the family suite. Our suite was clean and…read morespacious. They had a decent sized kitchen, fully equipped with a full sized refrigerator, dishwasher, and an induction cooktop. Pots/pans, toaster, coffee maker, dishes and utensils were also included. The staff were also very accommodating whenever we requested anything such as towels or dish soap, and if we needed their help with anything. They have 4 washers and 4 dryers for guests to use (I'm not sure if there were more upstairs). It was $1 for the washer, and 0.25 for 10 mins of drying. They offered a complimentary breakfast for guests in the lobby. Some of the items were individual sized milk, cereal, fruit cup, sliced apple packs, boiled eggs, pastries, and sometimes breakfast sandwiches. They are usually really good at refilling the refrigerated items if they notice it's running low....but get there early if you want your coffee. I usually picked up breakfast around 8:30-8:50 and sometimes the coffee canisters are already empty, which is understandable. It isn't a big deal because you can make a pot in your own room, or you can go across the street to the Mini Nex and just buy some there. The only problem I noticed with our stay was that the rug around the AC unit in the bedroom was soaking wet. We would turn the AC/heater off whenever we left the hotel but it would still be wet. We mentioned it to the house keepers and they put towels around it for about a few days, but it was still wet. We didn't mind too much because we were out and about most of the time so it didn't bother us. Even with this complaint, I still give our stay at the Navy Lodge-Bangor a 5 star rating because of the professionalism of the staff, and the price that can't be beat!

My husband and I had to move with military orders from Point Mugu, CA to Bremerton, WA this past…read morewinter. We had to stay at the Navy Lodge for about 2 months. The rooms were reasonably priced. The rooms were very clean. Housekeeping staff were all great and kept our room nice and clean throughout our lengthy stay. Everyone at the front desk were helpful and professional but Grace at the front desk was amazing. Grace was friendly yet professional and went out of her way to accommodate our needs with an ADA room due to my recent back surgery and car accident after arriving to the area. The beds were extremely uncomfortable and so firm/hard that neither my husband or myself had a good nights sleep. Each morning we would wake up feeling like we were run over by a truck. The free breakfast was good. Very limited but worked fine for us. The coffee was terrible. The AC/Heater unit in our room was unpredictable, and made it hard to find a comfortable temperature to set it at. We had a few interactions with the manager, Elizabeth Levit. She was rude and unprofessional. It's obvious by her demeanor that she does not like her job. Luckily we didn't have to deal the manager often during our stay, but the few times we did were unpleasant.

When I drove up the door was open and it was dark at night. I reached my arm in to turn on the…read morelights but didn't feel safe to go in. The place wreaked of urine or animal feces. I did not go inside but instead went back to my car and called for them to help with the situation. They told me the only thing I could do was go inside while on the phone with them, because they lived too far to come check the place out for me. There was no attendant available and I didn't feel that was a very safe thing to do but I locked the door behind me to check the place out & make sure all was clear. I was alone and it was late at night. No bears or axe murderers! They didn't have any other rooms available to offer me. I got roughly 4 hours of sleep because of the smell kept me tossing and turning. The next morning, the two cleaning ladies admitted to leaving the door unlocked for the other one and forgot to close it. They were both aware of the smell and stated they needed to go behind the building to see if there was an animal that got in underneath. The place was tidy but was a horrid animal smell. I was told that I could get half a refund back but when I called Vacasa customer service, they told me I'd get $54 refunded, which is less than half of what I paid for 1 night. A few minutes after the call, I received a text that said correction only $29 would be refunded instead. That was just wrong and upset me. I called back and after several transfers, spoke to the team leader and was able to get the $54 refund. It's too bad the place was not so great because their customer service is right on top of things and decently easy to get a live person. But when they tell you one amount then text you and say oops sorry it's actually less than what you'd already said on the phone... that is poor customer service. I'm happy that I will be getting the $54 refund. I am currently watching for it to come through. 6/9/26

Great little place to rest after a long day's hike. Has the amenities needed and the coffee bar was…read morea nice touch! Room was clean and bed comfortable. Couldn't ask for anything more. Would definitely stay there again!

I've been staying here a few times for business. This last time they charge me $21 for a blanket…read morethat was supposedly in the closet that I never opened. When I called to dispute the charge and let them know that I didn't even open the closet or this supposed brown blanket was. They pretty much told me I was out of luck. I asked if I should be asking them to inventory the room upon my arrival and my departure and they said it's not necessary. I said is it possible the staff forgot to put the blanket in the closet? They said no, we do weekly room checks and our staff does not make that mistake. Definitely won't be staying there again and I have passed the message along to all my coworkers to also not stay there. I've always enjoyed my time there but for some reason they think I wanted a brown closet blanket.

alright let's start with the fact they don't properly clean prep stations so you get disinfectant…read morefood which is great! The food is also terribly bland like they are cooking for old folks home. only food that's good is the baked goods. they threw away over 100 pies for thanksgiving instead of donating to local shelters or the tribe. This place needs some serious investigations. behind how they treat staff and the quality of food and service. they cancel the employee Christmas celebration and instead of giving the employees a little party in the conference room they sent everything to the tribe. what a joke and no matter they're employee turn over is so high. BBB needs to poke their nose here

Called to ask for the availability for an overnight stay, as instructed on the website since…read moreavailability isn't listed online. The owner answered and said they don't do 1-night stays because it's too much work and abruptly (and rudely) hung up on me without saying bye, let alone didn't allow me to even ask for the availability of 2-night stays.

We have stayed here several times over the past few years. My wife came first, by herself for a…read morepersonal retreat I believe. Next she brought me, then we brought our kids, then I stayed here for 10 days while doing business in Bremerton... it has become our regular digs whenever we are in the PNW (Seattle area anyway). Each member of my family loved it from the first night's stay, and our appreciation deepens every time we go back to it. It is aptly named. Weather permitting, the views from "Bird's Eye View" are wonderful. When the place is socked in with drizzle and grey skies, the views are still wonderful-- Darryl and Jody keep the property garden-lovely in all seasons. It is equally lovely indoors, with a cozy Northwestern vibe that makes it good news to "have to" simply relax around the home. Darryl and Jody genuinely make you feel at home, too. Both are great hosts, open and friendly, yet unobtrusive when you need your space. You'll have a lot of space here too. At least one of the three bedrooms was more spacious than our entire 3-bedroom apartment back in LA, without even including the attached full-size bathroom! The main floor of the house is also available to guests, including the family room with its cheery fireplace and the nap-magnet couch. (I'll let you discover which of the couches is the nap magnet) It is easy to find, but the hill getting up to Kaster from the highway is respectably steep. Call Darryl & Jody before you come, if the weather is bad, and they will advise you-- there is actually another way to get up to the top of that hill, a much less steep way, but it requires some careful directions from your hosts. Your hosts, it must be said, are amazing cooks. The breakfasts here are delicious, wonderful, amazing, generous, and served in a dedicated dining room with linen, crystal glassware, candles and silverware, giving it a very formal and Northwest-elegant feel. (So, think cashmere sweater-vest, not tuxedo-vest). All sorts of happy anecdotes are coming to mind but I don't have the time to regale you with all of them. Suffice to say that you will love this place.

We stayed 5 nights last week in the Green Gable Room. Our daughter joined us for the last 3 nights…read moreand she stayed in the Lavender Room. We had the entire top floor to ourselves and it was wonderful. You do share a bathroom but it's roomy enough and everything is updated. There's a small sitting area up there and even a "Harry Potter" room tucked away under the eaves. Ken, our innkeeper, accommodated our late check-in and even recommended restaurants in Poulsbo that we could try. We ate at two of his recommendations and they were both excellent. We asked for breakfast to be served at 9AM everyday. It was always ready and delicious. There was always an egg dish, bread or muffins, fruit, yogurt and granola. Our beds were very comfortable and we always had a good night's sleep at the Green Cat. Free wi-fi is available everywhere in the house except in the Green Gable Room where connection was spotty so I would sit in the sitting area outside our room and it was fine. We walked the grounds and met a couple of the cats. It's a very relaxing and calming experience to be here. I would come back in a heartbeat.

This charming hidden gem was the perfect weekend getaway. Tucked away in the forest near Poulsbo,…read moreWA, you will be greeted by the kindest and most caring innkeepers that will cater to your personal needs. Gourmet breakfast is made and ready for you in the morning at the time you desire. No need to wake up early for breakfast if you like to sleep in. The charming Scandinavian inspired town of Poulsbo has shopping and restaurants that will excite your every appetite. A perfect getaway!