Dr. Chan is outstanding! Besides being a great, knowledgeable doctor,she is very personable and…read moreevery appointment is enjoyable.

Disappointed in the service. Billing did not bill my insurance company because I had a temporary…read morecard. Made me reschedule the same day, my insurance said no one had tried submitting anything for my prior appointment. The worst experience I have ever had with the front desk and billing at any doctor or dentist appointment time in my life. They obviously don't care and it shows. Reading the other reviews for the staff I understand why I had the experience I did, I think it's not that they are too stupid to know how to bill things to insurance, it is that they don't want to do it. I've never left a one star review before but this staff absolutely deserves it! Will never go back and absolutely do not recommend visiting this office to anyone.

My podiatrist retired and a friend suggested a podiatrist in this office. I sought out a podiatrist…read morebecause of foot problems. I met with Dr Chapman who told me that I needed new inserts. I agreed, she orders them, I pay. Three months later the inserts developed a hole in them. I called the office and they said I needed an appointment, I asked if I would be charged, yes. I went thinking I could get them replaced or fixed at my expense. My husband and I went to the appointment and waited over an hour to see the Dr. Bottom line Dr Chapman did not want to help but would send them back at her expense and I would probably be charged. I contacted the manufacturer who said shipping is free and implied the repair cost would be less than stated and suggested seeking out another podiatrist to send them in.

Staff acts like they are doing you a favor. Mildly rude at best. Late. Always 10 to 20 minutes…read morebehind schedule. Appointment was rescheduled from 1:30 to 4:30 today. Got here 10 minutes early for the 4:30 appt and was told they would check to see if they could get us in. Then acted like they were doing us a favor. Again, the doctor shows up 20 min late ... The doctor's care is ok I guess. Doesn't seem to understand that a 94 year old patient has problems hearing and understanding medical speak. Would not recommend for senior care.

Our Family Physician for many years. Extremely friendly and Dr Schaerer is an excellent…read morediagnostician. You couldn't do better if you are looking for a primary care Doctor. They maintain a few appointments every day for same day calls. Hope Dr S doesn't retire soon.

Terrible care, and awful staff. They never followed up with the lab work. Treated infection the…read morewrong anabiotic because it simple phone call was too much for them to make.

If they'd get a better staff they lose your records they give you credit on your account cause…read morethey give you two boot stretchers and you only need one they won't give you your money back. They just put on your account then they lose it. The doctor I have was real nice and she was the only one that found out what was wrong with me it's a shame that that hurts her. The doctor receptionist office staff the billing department that work there don't know their ass from the ground. And they never answer the phone three weeks now I've called. I've also called and left messages. They will not call back and there's two different numbers for them ones. No good and one is good on the Internet.

Dr Nicely is very nice and does a great job, however, her front desk person is not. She needs…read morebetter people skills. I'm fairly certain that she is the one I've been speaking to on the phone and her in person personality is equal to her phone personality. (The one with the high pony and fake eye lashes)

Podiatry at its finest. Excellent communication appointments recommended. Appointments are kept on…read moretime which is unusual these days, but most appreciated.