I came in with a phone issue. I couldn't figure out my screen was glitching and it wouldn't hold a…read morecharge. Nichole was super friendly and immediately put me at ease. She took the time to explain what was going on and showed me the exact problem with my charging port. I really appreciate how knowledgeable she was, not just about phones, but also about computers. We ended up talking about a few laptop issues I had as well. You can tell she genuinely cares about her work and her customers. Everything was fixed fast, and the price was more than fair. I highly recommend FixZone if you want quality service, quick turnaround, and someone who actually knows what they're doing!

I am very grateful for the time that Nichole urgently took to respond to my review (within an hour…read morein the middle of the workday) instead of repairing customers' technology. I hope this demonstrates to all potential customers the precedent the Fix Zone instills in its service. It is important to acknowledge that Nichole did not discredit the improper language nor the attitude that her customer received, alluding to its validity. Nevertheless, my experience does not need additional external validation, as my family can attest to our in-person treatment, and friends who joined me during our calls can support my claims about receiving a defensive attitude. If Nichole would like, the people I mentioned can absolutely write additional reviews about this experience and expose what truthfully goes on at the "Fix" Zone. Furthermore, the only thing contested in this reply was the service and communication with and by Nichole. If Nichole would like, she is more than welcome to provide any truthful documentation or videos of our interactions, as Yelp encourages attachments. Unfortunately, this will not be the case. We both understand that my family and I were never granted permission to touch the phone once it was in the Fix Zone's possession, and especially not to "[leave] with the phone". Moreover, there was very little and manipulated communication on deadlines, procedures, and costs throughout the process, unlike what Nichole states. In fact, the only haste that we received (other than the response to this review) was for us to sign the check. For potential customers who want honest technology repair and do not want to be charged expensive diagnostic fees, please visit any of these locations that are within 10 miles: Fixitmovilcypress Tech Savvy Cell Phone & Computer Repair uBreakiFix Techy Cypress Tech Repair Fairfield

Charger port on my iPhone malfunctioned and my warranty was up. I took my phone in within 45 min my…read moreprob was resolved. The place is straight forward and bring cash as it offers a better deal.

The assistant was very helpful , I was finding a iPhone case and a screen protector…read more And she helped with the size. Thankful

I have repaired my phones here, they work really fast! Also I switched my phone carrier, they have…read moredifferent options and good deals!! I strongly recommend this place!

Don't go to this store drop off your phone. They charged $400 for galaxy repair. They couldn't fix…read moreit. I asked refund of money multiple times. He ignored my message.

He fixed my iPad screen in 45 minutes! Works great! Best priced in the area! Store is clean & he…read morehas lots of parts in stock! Stop by for your repairs!!

no first of all he didn't close my device all the way . mind you and it's like stuff coming inside…read moreof my screen like water and tissue js from whipping it down it has residue on it because of it .i payed 106$ for straight bull and y'all need to fix it now ! my device is ruined .like the screen isn't even on bro

I'm glad I found this location. Had a little extra time while at home and found this extremely…read morequick shop to fix my iPhone and get some better items for it. He explained the price and what how he would restore it. Very clean shop. He was such a gentleman and extremely professional. I will always have him to repair stuff, my iPad next. He fix more than phone and he's a photographer, go figure

Superb customer service. Honest and to the point they don't try to oversell or overcharge you at…read moreall. And they are fast and completely professional. The owner takes the time to answers all your questions and concerns and explains to you total cost and detail. I appreciate the professionalism and great customer service. I highly recommend coming here. Very clean store and nice selection of cases.

I dropped my iPads off to get the screen fixed. They said I would be able to pick up the next day…read more They were ready the next day, I had to wait an additional 2 days for them. I received my iPads back, took them to put a screen protector on them, one is still cracked. They said it is my word against theirs. Completely unprofessional and I do not recommend AT ALL!

I had them fix the screen on a Iphone 14 and Iphone 17 air. They charged me $480 to fix both ($250…read morefor 17 air). I had to take the 14 back because it wouldn't work with the new screen. They said they had to do a hard re-set that they failed to do when we picked up the phone. After about 2 weeks with the 17 air, i started getting notices that my screen wasn't recognized as an apple screen so it didn't want to auto open with facial recognition. About a week later, i had 2 solid white lines going vertically down my screen. The screen was no sign of damage so the only explanation is their screen replacement. I took my phone back to them and they said all they could do is give me a discount to fix the screen after i paid them $250 the first time. DON'T go to them. They charge way too much and do a shabby job.

I read the reviews and tried this place. 1/2 the price of the Apple Store. And twice as fast. He…read moredid a Great job.

This man is awesome fixed my screen in 20 Minutes. Prices…read moreare great. Has a nice waiting room as well. Highly recommend.

Super easy to communicate with and incredibly friendly! Truly a great experience and would not…read morehesitate in the slightest to recommend this business to anyone needing a repair for their iPhone! Oh, and fantastic pricing as well!

These guys were very professional and fair. I'll be going back to this shop likely. Top notch.read more