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Fair Rent Chingford

5.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

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16 years ago

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9 years ago

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Motorpoint Chingford

Motorpoint Chingford

(3 reviews)

Chingford

We Purchased a Hyundai i40 today for £14900, this includes £100 service fee for pre-check, minor…read morepaint touch ups, HPI certificate, vehicle service (if required), basically to ensure the vehicle is road worthy Whilst our sales experience went very well (thanks Jack) when we went to collect the vehicle today we found the following faults on inspection:- 1) cap missing for the water filler under the bonnet 2) paint chip that was exposing the under body on front bumper was not touched up. We had informed the sales team of this verbally and by email when we test drove the vehicle, that this required fixing. 3) two wheel valve heads were missing 4) vehicle appeared dirty under the front bumper For point 1 the collection team tried to fob us off and advised the water cap is not required.....dahhh. Thank goodness I am familiar with vehicles, else a novice would have taken such advice for granted and left the filler exposed to the elements. Then he took a filler from another vehicle which was too big. This was then escalated to the general manager of the branch who shockingly said "it is a second hand car, like it or leave it". Effectively the GENERAL MANAGER of chingford branch of Motorpoint appears happy to sell vehicles that may not be fit for purpose just because they are second hand vehicles. Not great!! I think the GM requires a refresher course on the Sale Of Goods Act which requires the fit for purpose test for any goods sold in England. In the end, one of sales team who also drives a Hyundai i40 donated his filler cap to our vehicle. We were let down big time by the collection team and the General Managers response was deplorable. Also it made us feel we got nothing or little value for our £100 service fee. Rest of the points were rectified whilst we waited on site although patch up paint job on the bumper was not great. It has left the whole experience of buying a nearly new vehicle with a bitter after taste in your mouth!

Never again !!! Not sure what I've brought , but it's been problems after problems !! 36000 got…read morethis car and now the clutch has gone ummmmmm !!!!!!!!

Stephen James Enfield

Stephen James Enfield

(2 reviews)

Ponders End

My experience with Stephen James BMW Enfield was the worst I've had from any company. They messed…read moreup my cars body with inferior job quality, causing holograms from polishing. When I took it back, the body shop manager rudely blamed me and said this is not the job that BMW would ever do. Also, the dent that they supposedly "fixed" on the bumper reappeared after a few months and he said that another car must have hit it. The guy was just making up excuses to make himself look superior in front of his subordinate. I was very close to losing my temper but glad I didn't. He came up with a load of scripted answers and accusations against me instead of looking into the matter and working towards a solution. If this is the attitude of the person managing the body shop, I don't expect any quality from the job they do. I paid them £2000 on top of what my insurance paid them for the extras but ended up being conned and ripped off. They are your best friends until they sell you the car, but a bunch of cowboys when it comes to repairing. Never would I buy any car from BMW again! I'm sickened by their constant arrogance and lack of professionalism. My advice: Don't assume you would get a professional service and quality repairs from this place just because it says BMW on their logo. They need to be You would end up wasting your hard earned money...

The worst experience I have ever had is buying a car from this dealership. Some of the salesman are…read morehelpful and friendly but in general the service is terrible at Enfield Stephen James. It's hard to get through to who you need to speak to and the receptionists usually result in telling you that the person you need to speak to will call you back (you wont recieve a call back either). I would genuinely adivse anyone to stay away from Enfield Mini or Bmw and go else where. It's supposed to be a good and exciting experience buying a car but its nothing but hassle and frustration in Enfield.

Fair Rent Chingford - car_dealers - Updated May 2026

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