Barbaric Hair Butchers ! 75% TIP? Whaaaaa?…read more
I recently had an experience at this barber shop that left me completely shocked. I've been to many places for haircuts, but I have never encountered a barber asking for a 75% tip on the bill--until now.
After receiving a mediocre haircut, I was presented with the bill and was taken aback when the barber suggested 75% tip . This is not only excessive, but it also feels completely out of touch with standard tipping practices in the industry. Haircut for me was $ 36. So you want a $26 tip? $62 for 15 minute hack haircut? Tipping should be a reflection of great service quality, and frankly, I don't believe the haircut warranted such a high percentage.
While the place I recently visited a barber shop called Mancave , expecting a classic man cave vibe, but I was sorely disappointed. Instead of the rugged, masculine atmosphere I anticipated, it felt more like a chick cat-owning club, the quality of service is inconsistent , relying heavily on the staff's mood and who happens to be working that day.
I arrived to my scheduled appointment at 9:30 AM, but as I approached the front door at 9:22 AM, a blonde lady informed me that it would be "at least another 15 minutes" before she would even open the door . I found this puzzling, as I questioned how they could require an additional 15 minutes in an 8-minute window? To make matters worse, it was a chilly 39 degrees and raining outside. I felt unwelcome, almost rudely dismissed, being first customer . I stood outside until 9:32 AM while two staff members at the front desk seemed to ignore me, as if to send a message.
Once inside, I was attended to by a stylist who had a Mike Tyson tattoo on her face. I was unsure of her qualifications for cutting hair, and frankly, I wouldn't trust her with clippers, but I needed to get hair cut. When she asked if I wanted my neck shaved, I couldn't help but wonder why she would even ask that--after all, I was at a barber! Than she said sorry we can't wash your hair we have no hot water . I said okeeeeey.
The haircut itself was a disappointment; the back was choppy, and when I requested a touch up , she claimed it was the best she could do. With four decades of experience in getting haircuts, I know how a proper fade should look. Frustrated, she yelled across the room to blonde lady that told me it will be at least 15 minutes in the beginning exclaiming loudly, "Come on, man!"
Overall, my experience was marked by unprofessionalism and a lack of basic customer service. I left feeling undervalued and dissatisfied. My last time visiting the Cave that has zero a fresh haircut vibe in it.
