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    Faced by Alexa

    5.0 (1 review)
    Open • 11:00 am - 5:30 pm

    By appointment only

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    2 years ago

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    Sabrina and Ashley are absolutely amazing. I went in initially for just a consultation to get a…read moredecent skin care routine because I'm a guy and have never really put any effort into it. She took the time to thoroughly explain in detail about the products she recommends for my skin type. I also inquired about her opinion on hair loss and how we can manage it and came to the conclusion to try Keralase Hair Restoration. We've completed 4 sessions as of today, and was already getting comments from people about the progress after the 2nd session. I can't wait to see the results once we finish the last couple sessions. Highly recommend guys with thinning hair to give this a chance

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    3.9(42 reviews)
    1.6 mi•The Heights

    I have been a customer since the Yelp event…read more I brought my mother here for a Mother's Day gift....she just redeemed it today-in June. Insert emoji with the horizontal line for the mouth. Anywho, they treated her and myself really well by offering her and myself water. I did not get a facial, however, I was treated really well while I waited for her. Parking- ugghh the weekend is a hunger games for parking. Sooooo I suggest during the week if you can. I did, dip out to lululemon which is located next door and they also have Lalaland for coffee in the same lot. I chose this location for diversity. Not all skin is the same skin;) My mother told me that she really loved her facial!!! She felt relaxed and the clinician really gave her a facial message. My job is done.... Thank you Hi, Skin.

    I took a break from crazy working mom life to get a facial on my day off. The person next to me sat…read morethere on a speakerphone phone call for over 20 minutes until I finally said something. My aesthetician told the front desk but they never came over so I had to ask her if she could hang up her call because it was ruining my experience. She then proceeded to take it off speakerphone but I could still hear the whole conversation. There were only three or four total people in the place, so there was no reason for me to be seated right next to her. The front desk staff treated me like I was the crazy person when I asked to be moved to a chair farther away from her. The facial itself was fine. I know businesses can't prevent rude customers from being their customers, but they also can do something to prevent the rude customers from ruining the experience for others, and this place did not do that. I won't be back.

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    I saw Dr. Muhammad for a skin cancer check up. What I can describe from my experience is gross…read morenegligence at a bare minimum and also was just unprofessional. This was the fastest skin cancer check I have ever had which should have been a red flag, but I mistook her arrogance for actual knowledge. Dr Muhammad diagnosed me with a very serious skin condition with only her "clinical expertise" without confirmatory testing. She then prescribed a very serious medication with very serious side effects that should not have been prescribed to me with prior kidney issues without first testing my kidney function. Not once did she even go over the side effects or cautions of the medication she prescribed. I had to ask her several times to repeat the different things she was saying and prescribing for various things. She also then provided no support after diagnosing me with a disease that could have caused irreparable damage. Thankfully I came to my senses and realized she could be wrong and saw my GP who confirmed with testing she was wrong. Perhaps she should spend more time learning about appropriate patient care and less time making TikToks...

    Waiting over an hour is ridiculous. Saying you have to approve my insurance, but we go monthly for…read morethe same appt. Also, it's 7 months into this year. Then no communication about why we were waiting. If I was late or cancel, you charge me $50. I should charge you $50 for my wait. A patient's time is just as valuable as yours. The front office staff couldn't care less. Then go have lunch (PF Changs brought in by a vendor/sales rep) while we still wait. Very unprofessional. We will keep going until my daughter is done with accutane. After that, we are done.

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    Faced by Alexa - skincare - Updated October 2026

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