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Face Forward Aesthetics

4.4 (144 reviews)
Closed 9:00 am - 4:00 pm

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Diana P.

Mel & Morgan were friendly and helpful. I had a great experience today micro needling and I am looking forward to my results!

THEY BANNED ME FROM THEIR CLINIC AFTER RUINING MY FACE FOR MY WEDDING! Paid $900 for 50 units of Botox and a one year membership. I went in 2 weeks before my wedding and ended up with severe asymmetry, half of my face was drooping. I was devastated because it was at its worst on my wedding day. I can't bare to look at my wedding photos. What was supposed to be the best day of my life was destroyed. I felt far from a beautiful bride. l'm no stranger to Botox, I'm aware of the no laying down or leaning forward after treatment etc. this was just flat out poor placement and uneven units. After 5 days when I started to noticed it settling unevenly, I had contacted them to see what could be done. They encouraged me to wait the full 2 weeks and assured me it would even out. It never did. I kept calling and waiting for them to offer solutions and they never did. This could've easily been solved with a few more units to the affected area. They asked to see and I sent them the photos below. They did not care to fix it unless I was paying full price for another vial of Botox. I was so devastated and upset about my face being ruined for my wedding and them refusing to solve it, that I contacted my bank and filed a dispute as the services were not as expected. The bank investigated my dispute and Face Foward fought the dispute so my bank denied me a refund. But it gets worse... mind you I had paid $500 for a year membership. 6 months go by, I hadn't been in since my terrible visit. The year membership I paid for was going to waste. I decided to try and give them another chance. I thought perhaps a different injector would help me forget about my last experience. I called to make an appointment and when they pulled up my name they put me on hold for 10 minutes. They pick up the phone and tell me I'm permanently BANNED from their clinic because I had filed a dispute with my bank. (Which remember, was denied and I was never refunded anyway) Even though I had 6 months left of my year membership, and had not been in since I paid for it, the least they could've done was refund my membership. They refused. So I ended up paying $900 for the worst Botox I have ever received in my life along with a year membership to a clinic that I am banned from.

Lips, nasal folds, chin crease
Kristen K.

Morgan is amazing! I was scared of filler, but she was so patient and kind. I've been getting Botox for 15 years, and speaking from experience can say her placement is perfect. This was my first time receiving filler (Juvedurm Ultra XC; lips, nasal folds, and chin crease). I'm 18 days post-injection and a little disappointed with my lips; even after going in for the recommended lip massage, they are still uneven. I was asked to give it a little more time and will give an update after my next appt. The team here is the best, and I'm sure they'll have my pout perfect in no time.

Have all the great music playing while I wait

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5 years ago

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3 years ago

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3 years ago

Just went to face forward for the first time, and loved my experience! The staff are great, friendly, and professional. The office is clean.

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3 years ago

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4 years ago

Everyone is so professional and very nice, and efficient! Thank you for such a great experience!

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2 years ago

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3 years ago

Everyone was so sweet and explained everything thoroughly. I enjoyed my experience, but enjoy my service even more!

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Page 2 of 4

Ask the Community - Face Forward Aesthetics

Review Highlights - Face Forward Aesthetics

Was greeted with a smile and intake was a breeze Morgan the nurse was equally as great and very good at injections.

Mentioned in 12 reviews

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Face Forward Aesthetics - medicalspa - Updated May 2026

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