Nestled in the corner I found this hidden gem (pun intended :)…read moreI needed batteries for my watches. They were able to replace my batteries and adjust the time on both right on the spot. The service was fast and friendly The cost was $40

Amazing craftsmanship care and compassion throughout the whole process from beginning to finished…read moreresults. Very professional and pleasant to do business with. Highly recommended.

I have an opal ring that has sentimental value to me. Last year I took it in to Rogers Jewelers to…read moresee what it would take to fix it, as it has an opal in the middle and little (I mean LITTLE) diamonds around it and a couple of the diamonds were missing. They not only fixed with it (with the BEST customer service ever), but when it was sent back to them "fixed" they sent it back as they were not happy with the results. As soon as I will the lottery, I will become a regular customer for new acquistions, but you cannot beat their service for repairing jewelry for timeliness, customer service and price. I cannot say enough good positive and true things about these guys!!!

Always friendly and professional staff. Beautiful jewelry. I'm there every 6 months for the…read morewarranty inspection and they have had to do a repair only once.

I took an item in to have engraved, the lady at the counter explained it to me that what I wanted,…read morethey did it differently than what was existing and that it would be different than the original . Gave me the name and phone number for someone who could do it the way I wanted

Just thought it was rude that I got there and the employee saw me and it was a little more than 30…read moreminutes before they're supposed to close and they wouldn't open the door for me. I'm just not used to treatment. It's not like I was there in the nick of time, it was 30 minutes before they were supposed to close explanation or anything. I don't live that close so I was just really annoyed.

Ok so, I have a nice sword that was made in Oaxaca by the guy who made the swords for the Conan The…read moreBarbarian movie. The hand guard at the handle is an eagle biting the head of a snake. I took it up to the 5th floor because I wanted to put Ruby's in the eyes of the eagle. I sat down with Carl and we went over options, real vs manufactured, low grade vs high etc. I had a budget of $600 and he found a pair of beautiful Ruby's for $600. Perfect, I leave the sword and wait for his call. A week later Carl called me and I went straight over to pick it up. I get there and Carl has this kind of sad/anxious look on his face. That's when he hit me with it, "I quoted you the wrong price, it's $600 for each stone not $600 total". I'm now thinking I can't pay for this now and they're already installed. He then continues, I know you had a budget and if I got it right you would have turned down the $1200 price tag. So, I'm honoring my quote of $600 and here's your sword. I didn't know what to say, what do you say? I had made some extra side $ the day before that was my pocket money for the next week. I pulled out the $100 I made and handed it to him. He tried to refuse but I placed it in his hand and let go. I apologized and said that's all the money I have. He thanked me for my business and gained a customer for life that day. And a big promoter, as I love showing off the sword and telling the story. It made 2 people that I told it to go buy their watches from him.

Amazing customer service and care. I called and had…read morequestion about my Citizens Eco Drive watch and about removing a link and they were very helpful over the phone game invited me in even though I purchase the watch elsewhere. When I went in, and yes you can find them on the 5th floor like the catchy commercials, I was greeted by friendly Carl and he took great care of me and had me in and out quickly. Great experience and I know they definitely earned my business here for future purchases

I have been going to Joyeria Jalisco for many many years . Always leaving with exactly what I was…read morelooking for and getting amazing deals . Cecilia has always been my go to for everything , her customer service is amazing and she has always treated me like her family ! I hope she never retires !!!

They should put a sign that they charge for testing your gold I went in there to see if they can…read moretest my stuff they charge 5 dollars a piece what if I didn't have money too pay

Fabrie Jewelers has been our go to jewelers for 30 years. Starting with our wedding rings and…read moreseveral other items over the years, and now our son's recent purchase of an engagement ring for his fiancé. They always go above and beyond, providing excellent customer service with reasonable prices on quality jewelry.

My husband bought all our jewelry from Fabrie. They have great and friendly service, and their…read morejewelry is just beautiful!

The watch I ordered was well packed and shipped promptly. The watch was competitively priced, and I…read morecan't speak to the customer service as the entire transaction went without a hitch. I would consider buying from here again.

Bought what was supposed to be a $800 14 karat gold bracelet and found out 2 months later by 3…read moredifferent shops it is actually 10 karat gold and worth about 370. Never again

I didn't find what I was looking for. Though most Ross…read morestores offer the same merchandise, I found this specific location didn't have much as others. Still, I like to stop by these type of stores and just browse when time permits. They have great selection most days and for great pricing.

Terrible customer service. This is the third time I come in and forget how rude they are. Left my…read morethings because of this. It's always the same lady that denies my son (6y.o) and I access to the bathroom and is completely rude about it. Certain workers are nice about it but one in particularly always tells us "no it's closed. No it's dirty." Even if it's dirty she could either clean it or just warn us about it. She wouldn't even allow us to use the men's restroom for my son. I'd rather take my business elsewhere than come back here. I'm writing this review to remind myself never to come again.

Professional, helpful friendly service; amazing assistance in redesigning my mothers wedding set…read moreinto three beautiful necklaces. It was wonderful dealing with a local owner rather than a large chain store. While I'm not an expert in fine jewelry, I feel confident their prices were fair and represented the quality received. The necklaces proved to be stunning. Latham Sheets provided timely updates for my project's progress making me feel a part of the design and creation process. Various choices in design and jewels to be used included alternatives that allowed me to remain within my budget. I've worked with Kandice and Pam several times before and today's experience reaffirms they were the right choice. I will use them again! Based on my experience I would fully recommend them.

Honestly only giving 2 stars because the lady was nice or else I'd be giving 1 star. This is one of…read morethe most outrageously priced jewelry stores I have ever been to...was quoted 4000$ for a tiny custom piece, and that exact same thing with even MORE gold weight at a different jeweler was 1200$. When I say outrageously overpriced I mean it. I've heard from many jewelers that there are a lot of bad jewelers out there, not just in terms of product quality, but in regards to their pricing...they assume that the common consumer is not educated on jewelry pricing and that everyone just assumes jewelry is insanely expensive when some of these pieces really aren't at all. Just thankful that I'm slightly educated and didn't get played by this place because if I had, I'd be pretty upset when finding out how much the piece is really worth.

Beth is awesome…read more Very friendly and helpful anything from jewelry design to jewelry repair Reasonable prices and fast service

Is this business still open? I tried to find today and could not locate. The phone number listed…read moreis disconnected. I hope she just moved!