Amazing craftsmanship care and compassion throughout the whole process from beginning to finished…read moreresults. Very professional and pleasant to do business with. Highly recommended.

Nestled in the corner I found this hidden gem (pun intended :)…read moreI needed batteries for my watches. They were able to replace my batteries and adjust the time on both right on the spot. The service was fast and friendly The cost was $40

I had a great experience getting my watch resized here. The ladies working there were super kind…read moreand welcoming, which made the whole process even better. They got everything done really quickly, and the pricing was very reasonable for the quality of service. I'll definitely be coming back in the future highly recommend this place.

I drove over there after work. I couldn't find it so I had to call her. She had already left. I…read moreasked if I came back the next day at the same time would she be there. She said she would. So I drove all the way over there again through traffic. It was horrible. And guess what? She wasn't there.

Mario, owner and jeweler, was amazing. I caught him as he was almost closing up shop. He stayed…read moreopened for me and guaranteed he'd fix my wife's wedding ring within 18 hours. He did exactly that and it came out great! My wife was very pleased and it looks brand new. Complete replacement of her stone setting, and fixed a break in the platinum. If you need jewelry repair and or advice on a new piece, go see Mario.

Mario is very friendly, and was able to replace my watch battery in no time at all! He has a wide…read morevariety of jewelry including watches, and he is also very knowledgeable in answering any related questions you may have. My watch now ticks good as new. If you need your watch battery replaced, or you're looking for a new watch entirely, I highly recommend Pacific Jewlers for all your jewelry needs!

Needed a necklace repaired and was reading that the jewelers I got it from is not good at repairs…read moreso I did research to find a place that had good, honest reviews and found this establishment. I went in the same day I found this shop and was very satisfied upon arrival. The woman at the front desk was provided great service, was informative and very polite. Repairman was very busy at work upon my arrival. I paid upfront and dropped off my jewelry while I walked around the mall. Right as I was wrapping up my shopping I was called and informed that my necklace was ready for pick up. Repair was a total of 30 minutes just as the woman quoted me. Highly satisfied by the finished product, speedy fix and reasonable prices. Wish I would've found it sooner! Definitely recommend and will be returning for any jewelry repair needs.

I've been coming here for about 6 years now and they are beyond reliable. Nice small shop, with…read moresuper friendly people. I get my watch battery replaced here every few years and get the warranty. Can not be beat, it is a quite little corner of the mall. Parking by the between the Macy's and JC Penny's is the best spot to find them.

loved my experience working with Rocos! They created my custom marquise diamond ring and I am so in…read morelove with it! They are so knowledgeable and picked a beautiful quality diamond for my ring.

Great customer service. Great selection. Definitely recommend. They take care of all your needs and…read moremake you feel comfortable while doing business. Go here!!

I took an item in to have engraved, the lady at the counter explained it to me that what I wanted,…read morethey did it differently than what was existing and that it would be different than the original . Gave me the name and phone number for someone who could do it the way I wanted

Just thought it was rude that I got there and the employee saw me and it was a little more than 30…read moreminutes before they're supposed to close and they wouldn't open the door for me. I'm just not used to treatment. It's not like I was there in the nick of time, it was 30 minutes before they were supposed to close explanation or anything. I don't live that close so I was just really annoyed.

Ok so, I have a nice sword that was made in Oaxaca by the guy who made the swords for the Conan The…read moreBarbarian movie. The hand guard at the handle is an eagle biting the head of a snake. I took it up to the 5th floor because I wanted to put Ruby's in the eyes of the eagle. I sat down with Carl and we went over options, real vs manufactured, low grade vs high etc. I had a budget of $600 and he found a pair of beautiful Ruby's for $600. Perfect, I leave the sword and wait for his call. A week later Carl called me and I went straight over to pick it up. I get there and Carl has this kind of sad/anxious look on his face. That's when he hit me with it, "I quoted you the wrong price, it's $600 for each stone not $600 total". I'm now thinking I can't pay for this now and they're already installed. He then continues, I know you had a budget and if I got it right you would have turned down the $1200 price tag. So, I'm honoring my quote of $600 and here's your sword. I didn't know what to say, what do you say? I had made some extra side $ the day before that was my pocket money for the next week. I pulled out the $100 I made and handed it to him. He tried to refuse but I placed it in his hand and let go. I apologized and said that's all the money I have. He thanked me for my business and gained a customer for life that day. And a big promoter, as I love showing off the sword and telling the story. It made 2 people that I told it to go buy their watches from him.

Amazing customer service and care. I called and had…read morequestion about my Citizens Eco Drive watch and about removing a link and they were very helpful over the phone game invited me in even though I purchase the watch elsewhere. When I went in, and yes you can find them on the 5th floor like the catchy commercials, I was greeted by friendly Carl and he took great care of me and had me in and out quickly. Great experience and I know they definitely earned my business here for future purchases

I have an opal ring that has sentimental value to me. Last year I took it in to Rogers Jewelers to…read moresee what it would take to fix it, as it has an opal in the middle and little (I mean LITTLE) diamonds around it and a couple of the diamonds were missing. They not only fixed with it (with the BEST customer service ever), but when it was sent back to them "fixed" they sent it back as they were not happy with the results. As soon as I will the lottery, I will become a regular customer for new acquistions, but you cannot beat their service for repairing jewelry for timeliness, customer service and price. I cannot say enough good positive and true things about these guys!!!

Always friendly and professional staff. Beautiful jewelry. I'm there every 6 months for the…read morewarranty inspection and they have had to do a repair only once.

It was a Friday, stopped at the store at 4:15. …read more Webpage on Yelp said that Knight jewelers was open till 5 o'clock. Sign in the window said "Open", no one answered the door

While needing my father's WWII sweetheart bracelet to be adjusted with the removal of 3 links, I…read morefound Knight's Jewelry and the came through like shining colors! The gentleman that did the magic was Riley Branson. A spectacular job! And his girls up front, the most friendly gals in the business : Marisa Donovan and Ana Minera! Beautiful souls with very helpful hearts! They made my journey a very pleasant one! Thanks Kids!

I have been going to Joyeria Jalisco for many many years . Always leaving with exactly what I was…read morelooking for and getting amazing deals . Cecilia has always been my go to for everything , her customer service is amazing and she has always treated me like her family ! I hope she never retires !!!

They should put a sign that they charge for testing your gold I went in there to see if they can…read moretest my stuff they charge 5 dollars a piece what if I didn't have money too pay