Great selection of sewing fabrics and notions; lots of helpful staff. This is the best fabric store in my neighbourhood, and has been here since the 1980's. read more

Our wonderful Brockville store with friendly, knowledgeable and very helpful staff closed in 2022. I finally ventured out to the Fabricland on Merivale Rd this week. Much to my delight, the store had almost everything I was looking for, and the staff were attentive and helpful. Donna noticed me looking at some fabrics and I appreciated her directing me to similar choices, as I wasn't familiar with the store lay-out. We had a great chat as she carefully cut my purchases - she sparkled! I renewed my membership to obtain the discounts and look now look forward to sewing again. read more

Overall, there has been an improvement in the staff over the last few years. However today, I had the displeasure of meeting Penny who was cut in the craft and quilting cotton area. Her cuts were off. When I tried to point out that the last cut was complete off grain, she went into a condescending rant of how she knew what she was doing. She cut 3 pieces of fabric and not one of them was accurate. She resisted passing over the paper talley as she continued to tell me how well she knew what she was doing. I actually looked at her name tag and actually had to say "Penny, I have to leave, just give me the paper!" It was still a moment as she continued to ramble. I am the type of person who like to identify people who do their jobs or treat others well. It takes a lot to tick me off ..... but today I met Penny. She was so rude and incompetent read more

They Cut my fabric Horrible not even straight! yes it was cheep but they could of cut it way more better then Not straight. i gave her the measurements brought it back home lined them up and its not even straight! read more

This review is about the staff. I asked and received help from a young woman at the main cutting table who polite and helpful. Over at the craft cutting table, not so much. I'd say her service was serviceable at best. She was did her job adequately but without any hint of friendliness (she's an older lady). Over at the cash, again, serviceable. Not friendly, and didn't look me in the eye has she handed me my receipt (another older lady ... around my age in fact!). Compared to other stores in Ottawa, the service and attitude could be improved. read more

Fabricland is a great place for sewers (although I think the preferred term nowadays is sewists) and crafters! I readily admit that I rarely make creations from scratch. More often than not, I like to modify pieces to make them my own, like changing buttons, adding rhinestones, etc. Recently, I was on the the hunt for a gold coloured cord for a drawstring pouch I had (the original "string" was this cheap looking shiny pleather, yuck). I only needed half a metre, but they only sell by the metre - no big deal, I can keep the rest for future projects. So I continued to look around and lo and behold, I found the clearance section for cords, ribbons, trimmings, etc. It literally looks like a junk bin. It's full of bags of random pieces of cords, ribbons, lace, elastic, Velcro, etc. They are $0.99 each. I spotted a bag containing a piece of the exact golden cord I wanted. Now it was all tangled up so I couldn't be sure of the exact length (and you're not allowed to open the bags they are taped shut), but it looked to be a bit shy of a metre. $0.99 was much cheaper than the price of a metre, and I only needed half a metre anyway, and I'd be getting other miscellaneous stuff for the price. Needless to say, I got the junk bag, lol. And it case you're curious, it turned out to be in fact a metre and was perfect for my needs. I love junk bins, lol. The store carries lots of quirky buttons, different types of fasteners, fabric patches both iron-on and sew-on, and lots more. It's not just fabrics, although they have a lot of those. They also have dressforms/sewing mannequins both functional ones and decorative ones. They also have home decor items. I really like this place. Some staff members are nicer than others, but no one has ever been rude or mean to me. The store cannot be seen from the street, although there's a sign on the big plaza directory. The store is hidden away. You have to enter a door next to the Dunn's and go down a dreary and grungy looking pathway. Fabricland is at the end. The store itself big and bright. Lots of free parking, since it's in the Loblaws Plaza. read more

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I went to this location because of this review site and boy am I glad I went out of my way to do so. I was having trouble deciding on the correct fabric to buy for a costume and asked a staff member (Jennifer) for help. She was so helpful, taking the time to help me pick out the best fabrics to use and helped carry the heavier bolt to the cutting table. She then cut the fabric for me instead of pasting me off to someone else and help me read the notions list when I said I had poor eye sight. I also have kudos for Barbara as well. She call the Walkley location for me to find a pattern I needed and helped me pick out a zipper to best go with my animal print fabric. Very helpful staff and a great selection, It was worth the extra bus ride to go there instead of the Walkley location which is closer. read more

I love this place! So much to help inspire new projects! I also love how helpful and friendly all the staff are. I always find something that will help fix my everyday issues like broken clips and buttons. read more

We entered Fabricland on Merivale towards the end of the day on Sunday, July 19th and were yelled at by the clerk who said the store was closed. We said that we would be quick as we only needed elastic for masks. The clerk was very rude and told us to come back later. We left the store and reviewed the posted store hours. The sign said it was closed at 5:00 and it was only 4:43. As we were leaving we met a Caucasian women heading towards the store and we advised her that it was closed. She said that she just needed elastic and was going to be quick. She was told that was what we were after as well. She offered to buy us some. She approached the store and was let in. Read into this what you want. Is this a case of poor customer service or racial prejudice? We asked that the manager contact us, but have not heard anything. read more

Came here with Fauve G to find some material for our curtains (let's be clear - I was not the one who was going to be sewing them. Am sewing-inept.) and I was blown away by this place! This place is located off the Merivale Loblaws plaza, which I found kind of weird. It's right beside the entrance to Firkin and Knight and is kind of tucked away. Once you find the place though, be prepared for mind-blowing fabric amount. The name is true - this is literally a land of fabric. It's nuts. Normal cotton, all kinds of clothing materials (even for swimsuits!), outdoor fabric, curtains, and more! I know nothing about sewing, so I was absolutely amazed by the knowledge the staff had. They knew how much fabric we would need, could convert it to different measurements and told us the pricing right away. I wish I could bring them with me everywhere I need to calculate things! They do have a membership program which I know you have to pay into, but they get sweet deals like 50% off select items. I think it's around $25 or so to join. If you, or someone you know if crafty you need to check this place out. They have constant sales and you can't beat the staff. I went to the Fabricland on Ogilvie and it left a lot to be desired. My experience here was a billion times better! read more

SO MUCH SELECTION! It's almost overwhelming, but all the the staff are so friendly and helpful which makes it much easier! I spent a few hours in there today with my darling roommate looking for curtains. We looked at the many tables of fabric, kitchen accessories, and adorable "Made by Grandma" tags! Like I mentioned, the selection is vast! Indoor, outdoor, sheer, solid, leopard print, cupcake print and even 8 different Wizard of Oz prints! After selecting our fabric, the loveliest woman helped us cut it all up and all that good stuff! They had a great sale on - which is on for another month! I highly recommend the location on Baseline and Merivale, it has much more variety! read more

Was in during the late afternoon. The staff who did not ignore me were rude. So I left and drove to Joanne's in Ogdensburg, where the selection and price are way better, and the service is better as well. This was my second trip to Fabricland in the past 2 weeks, and the first time was exactly the same. I would rather drive the 45 minutes to the US for fabric. read more

After standing in line for 20 minutes (at the cutting counter) I had given up and proceeded to seek for assistance at the cash. The cashier was extremely rude. Suggested I go ask the one(s) who move the fabrics around and pointed out that they were free to assist. The fact that she further verbally indicated there was no lineup was indication that I had made up the fact that these other employees were busy. In addition, this place was a complete mess. Hoping the owner understands the reason I will NEVER visit this store again. Contrary to this store, the Fabricland (Fabricville) in Gatineau was of utmost neatness, and did not look like it was a rummage fabric store. read more

Found the staff to be unhelpful at both merivale rd and walkley. Refuses to take returns of non fabric items EVER. Rude and inflexible. Would rather travel to the US (when borders open ) or montreal. Prices are high and their client card has reduced savings drastically. Wont be back though I used to go often (I'm a sewer, quilter uphosterer). read more