Been very happy with the items I find here and with the helpfulness of their staff. Good return…read morepolicy except that if you have a pick up and a return that means waiting in 2 separate lines which is silly! Other than that I hope we always have this nice brick n mortar JCP store!!

I added this business just to issue a warning about the JC Penney salon in Roseville. Because my…read morewrist was broken and I was unable to do my own hair, I tried the salon since there were several openings (1st sign of trouble) available. I went to an African American stylist, with 20 years experience according to her bio, for 2 strand twists. I could have done a better job with my one good hand. Very nice lady, absolutely horrific stylist. The twists were loose, janky and huge. I paid $73 for that fiasco. Lesson learned.

Fun store! Helpful employees. Nice selection. Decent sales. We always find goodies every time we go.read more

The manager there Alex was so delightful! She helped me as soon as I walked in the door! She has…read moreamazing customer service! I will definitely come back here! If i could give 100/5 i would!!

This is a nice store from the outside. Once inside the selection for men is minuscule. Sizes are…read morehard to find and so are the different colors. For such a big designer, this store is very small and feels like a boutique. This tiny store had children and adults all in one tiny space. I like the brand but the store is lacking in new styles for all.

The service was excellent, and they had a variety of clothing options to choose from, and my sales…read moreconsultant Daniela was helpful. I always end up getting the pieces that are not on sale lol

I ordered a shirt online and it just wasn't right. So I stopped in to the Royal Oak store and made…read morean exchange for something far better. I really prefer the brick and mortar store over the online. Customer service is great and the selection is extensive in the store.

The service here is always stellar. The clothing here is great for my parents. I did buy a red…read moreknitted shawl here a couple of years ago for my mother and me, still love them today. My mother loves every sweater I have ever bought for her from here. I was warmly greeted by three or four of the staff members as soon as I walked in the door. I always am greeted every time I walk in here it seems. It feels like the Cheers of the clothing/retail shops. I feel like this place tends to be for the more rugged and out-doorsy folks, which I am not. But I always manage to find a great sweater or two in merino wool, cashmere or a mix of fabrics. I spent some time browsing around in the men's section. I ended up finding a one piece jacket/shirt hybrid. Orvis brand. One of the staff members had the same shirt and he said it was great shirt and he loved it. He said it's super versatile and warm and has a lot of added features that my stepdad would like. I was sold. Was about $170. The entire staff is an A team of helpful, patient and informative peeps. Each will go above and beyond to make your experience great here. I didn't realize I was in the store after hours. There were still four staff members that had stayed on to help me out until the end. They didn't rush me out or make me feel bad about keeping them at all. I did thank them for staying a little extra. They said they had stuff to finish up still, so staying was no biggie. I took a little extra time to try on their barbour jackets, as these require a bit more time in selecting the perfect color, style and fit for a jacket. The wax jackets are around $420. It was great since I was able to do 1-stop shop for my parents tonight. Found two cashmere sweaters for my mother and two sweater/jackets for my stepfather. Their Christmas gifts are done. I was able to find two cashmere sweaters, one cable knitted for myself, a black barbour waxed jacket and a inner vest lining for it. A successful trip and put a good dent in wallet too. I was told the Barbour jackets are great and durable and lovable for many years to come. I so love the smell of their frasier fir candles here. I buy some every year from here.

I went on a busy Sunday in December, located in a stripmall with a large parking lot…read more Inside is a bright and clean story crowded with racks and shelves. 1/3 women's products from shoes and slippers and underwear, to yoga pants and coats/vests. 1/3 men's products, and 1/3 child items and games/trinkets/expensive axes and knives for display. There was a sale for the holiday, and the prices did not seem out of line because of that. Good selection of sizes and products

We heard about Duluth Trading awhile ago and stopped in their Wixom location. At the time we were…read morejust looking and did not purchase anything. We found this location yesterday on our way home from Partridge Creek and decided to stop in to look around. This is a nice location and the individuals here are extremely friendly and helpful, anxious to assist us and talk to us all about the place. While to me the clothing is a bit pricey, they had a massive amount of sale item racks plus an extra 25% off the entire store which made it very enticing. Their clothing does have a reputation to be quality and long lasting so we bought a couple pairs of leggings to start and a shirt for my husband. We will see if their items live us to their claims and I will probably look there again in the future for more clothing. While the style is on the plain and simple side, they have a lot of cute stuff and nice basics.

I have been in this store twice in the last month and have never had ANYONE greet or offer to help…read moreme. I can relate to the poor woman who drove 3.5 hours to be ignored! I too watched them fawn over other customers. Inexcusable!!! I am a regular shopper in this mall and an equestrian to boot.

I didn't know what to expect for my first visit to the Hermès boutique last fall, but Tao,…read moreJennifer, and Simion made it unforgettable. They were incredibly kind and took the time to explain how the boutique works, which I really appreciated as someone new to the brand. After I arrived, Tao greeted me and was genuinely interested in helping. I didn't realize appointments were recommended and she had to step away. Jennifer seamlessly stepped in and made me feel completely comfortable. Simion, the store manager, also stopped by, which added a wonderful personal touch. I ended up spending two hours in the boutique--and I don't think I've ever laughed so much while shopping. With their guidance, I chose a gold Garden Party 30 that fits beautifully into my wardrobe and lifestyle. I explored silks and leather goods and was amazed by how many other departments there were -- shoes, jewelry, and beauty items as well. This store is huge. Since my visit, Tao has been assisting me and has been thoughtful, responsive, and attentive throughout. She helped me remotely pick out a twilly that would coordinate with my handbag purchase. Everyone I encountered that day was welcoming and genuinely friendly. I can't wait to come back!

The team here is great! They stayed late to get me a last minute pair of shoes for work. Very…read moreprofessional, helpful, and kind.

Great service, great products... and they gave me Canadian flag lace emblems :) nice touch!…read more Love their American made products!

I like Carter's! Cute stuff. Reasonable prices. Great sales & clearance racks. I stock up on…read morepajamas and socks here. The staff here are friendly and helpful. It's a small store but they pack a lot of stuff in there. The only thing they don't seem to have is winter coats - gotta drive up to Auburn Hills for that. Look for coupons and never pay full price. They are really great about returns.

I would give Carters 5 stars because I do love Carters Clothes. I used to shop at carters monthly…read morefor my daughters, but then the new coupon policy came out and the coupon excluded clearance items, door busters and various other items that were once allowed on a coupon,Carters lost my service. However I am still a fan of Carters but now get my Carters fix at Target and Kohls. Also if you plan on going, don't bring your stroller, the aisles are very narrow. Either bring your Ergo or leave little one at home.