Initially I had considered writing a very poor review. But I came to the understanding that my…read moreimpression of Agri-Fix as a company was way off.
I was in a very tight financial vise at the time that my car's lower ball joint snapped while the car was in motion. The one and only option I could afford at the time was to let Agri-Fix take my car to their yard, and attempt to initiate contact between them and my insurance company. My insurance company wound up not being willing to work directly with them, and rather only allowed for me to receive a reimbursement for the tow once I had paid upfront. Due to several mutual miscommunications and misunderstandings, I had trouble getting my car released from the yard, which was a problem considering I was to be charged rent for storage each day it remained there. I became very angry and convinced the company was being intentionally dodgy, in order to squeeze me for money I did not possess.
I called Agri-Fix later on with a question about a charge, and found myself speaking to the wonderful owner, Amy. I told her about the miscommunications derived from the employees I had been in contact with, and how what should have been an event that led to the immediate release of my car, I wound up with 11 days of storage fees, each at $89. Rather than ignore me, Amy listened and understood, and did her best to personally see to it that it be made right. She and I worked out a price option that I could afford and didn't diminish her work's value. It is only because of this integrity, on her behalf, that I will be able to afford my bills.
I want to note that the miscommunications that occurred were not in poor reflection of her team, but rather simple misunderstandings.
Thank you to Agri-Fix, for being willing to operate as a human oriented company, and for the owner's honor and kindness.
I would highly recommend Agri-Fix for all. I would add, especially those unnerved about being taken advantage of; for my personal experience with them has proved to be of honesty and character.
