I'll start by saying the staff is very kind. However, the reason I'm leaving a negative review is…read morebecause I quickly realized this gym wasn't the right fit for me after joining. Much of the equipment is old or malfunctioning, and it's nearly impossible to get in touch with anyone--phone lines are disconnected, and emails go unanswered. After I inquired about how to cancel my membership, I was unexpectedly charged $35 just hours later, as if they were trying to get every last dime before I left. Still no response. I tried calling again--still no working phone line. I ended up going in person to cancel, where I was asked to fill out a form. Despite this, I was charged $50 for the following month, even though I had canceled within the required timeframe. Since then, I've continued to be charged. I eventually had to contact my bank to stop the payments. I was able to reach Saundra Swain once, but I've had no luck getting in touch since. At this point, it seems that refunding the money they've been stealing from me is not a priority for them. Don't bother with this gym.

Been using this gym for three years now and found it to be well kept, clean, and friendly staff/gym…read moremembers.

What a great hotel gym! I was lucky enough to be staying at…read morethe Hilton Chicago last month and get a workout at their fabulous fitness facility. Amenities include: Indoor running track Indoor lap swimming pool with three lanes Jacuzzi Free weights up to 100 lbs Treadmills Elliptical machines Stationary bikes Stair climbers Smith Machine Rowing machine LifeFitness strength machines Dry sauna Most hotel gyms have one treadmill, one stationary bike, and some free weights, so this one definitely blew my mind. I cannot wait to return to take advantage of this offering the next time I'm in Chicago.

I'm not used to indoor pools. I was surprised at the…read morestrength of chlorine. We could smell it getting off the elevator. It would have been nice if they left the doors to the sun deck open, but apparently there are lots of spiders and insects that will fly in. Other than that, the rest of facilities are really nice. Great indoor track. I didn't use the machines, but they looked very clean and there were quite a few of them.

I've been a member at Fit Results for three years, and it's truly more than a gym--it's a…read morecommunity. From the time I moved to Chicago to getting in shape for my wedding, this place has been part of my life. After a major surgery (a myomectomy to remove a large fibroid), I struggled both physically and mentally. When I returned, I weighed 165 pounds and felt very weak. The Fit Results team met me exactly where I was. They customized a program for me through semi-private training, supported me with nutrition guidance, and helped me rebuild my strength safely. Because of this support, I'm now down to 149 pounds, stronger than ever (from squatting 15 lbs to 125 lbs), off my diabetes medication, and no longer a candidate for cholesterol medication. Group classes are fun & challenging, but if you're recovering from surgery or dealing with cyclical weight changes, I highly recommend personal or semi-private training. Be transparent, they will help you achieve your goals! No judgement! Huge shout-out to the owner AND every trainer at Fit Results--they are all incredibly skilled and truly know how to support you no matter where you are in your fitness journey. #STARTNOW #GETFIT

Fit Results is a great place if you're serious about improving your fitness. The environment is…read moreclean, motivating, and well-maintained. The trainers are knowledgeable and supportive, and they actually take time to guide you properly instead of rushing through sessions! Workouts are effective and can be adjusted to different fitness levels. I've noticed real progress since joining, both in strength and overall energy! Overall, a very positive experience and definitely worth it!!

Plenty of equipment and I've never had to wait for anything. Great place for a no nonsense workout…read more Nice variety of people working out there. The "spa" experience is more like going to an abandoned mall that has massage chairs you have to use quarters for. Skip it and stick to the workouts. Some of the front desk workers are so disinterested in being there and they can be rude.

This is average size. Also, they have a spa with massage chairs, hydro massage, tanning, total body…read moreenhancement and other services. PS. Each location is different. IE. if you have a membership at one location is not transferable to the other locations because the company is a franchise, I didn't know that.

I've been a member now for almost a year and they have made some great improvements recently. The…read morerecovery lounge, namely, has been a great addition!! It's really easy to book on your phone. The massage chairs are actually quite great. I love the classes here, especially the cycle classes. I haven't ever been in the gym when it's super packed, so I don't feel claustrophobic nor have I ever had to wait for a machine. The staff is really nice and the faculty is always fairly clean.

I like this gym a lot, it's has all the equipment I need. I tend to go when it's not so ceowded.I…read morelove the new additions of the recovery lounge,great for post workout relaxation.

Not sure if I really want to promote this place ha..ha..this is a nice quite gym located inside the…read morestock exchange building. It's open for non tenants to be members. They have towel service and fancy machines and lots of free weights. I like the fact that the gym doesn't stink and not busy. They gym also is next to the cafeteria to you can get a salad or smoothie on your way out.

From the owner: We offer the best in the industry health coaching and consultation with our registered dietitians…read moreand exercise specialists and coaches. In addition, we offer social events and spa services to members so you can have a true club to be a part of. Come in today for a tour and schedule a time to try out a workout.

Good gym experience. Plenty of machines and equipment. Clean and not too crowded on a Sunday…read moreafternoon. Friendly staff too!!

Renovated location but the bathrooms were not the cleanest. They basically added. Larger area for…read morethe personal training. Also they do Pilates and you get 2hrs of free parking in the garage

What a FANTASTIC gym! This place is a real throwback to how crossfit started and was originally…read moreintended. The brick style building, street parking, industrial vibe just puts you in the mood to lift heavy stuff! This is a true strength and conditioning box, and the CrossFit programming was on point! I found it super easy to sign my waiver and pay for my drop in ahead of time through their website. When I walked in, I was immediately welcomed by the staff and other athletes. I also received some great coaching cues from the various coaches who ran the classes over my 2 days dropping in. Get this, they also have open workouts for traveling drop ins.. score! Can't recommend this place enough for drop ins, or local athletes looking to take their strength and fitness to the next level!

Drop in and loved it! Coach Ryan is fantastic: welcoming, helpful, kind. Partner workout in a…read moreSaturday morning: so fun! Good programming, clean space with plentiful equipment. Easy sign up. See you soon SLSC! Thank you!

I visited RSTR for a drop in and they have a great facility in the south loop. The staff was super…read morefriendly and gave me a great tour of the facility. They have a great recovery area with sauna, cold plunge, and massage guns. There is also an open gym area with cardio machines and free weights. The classes were energetic and packed with a variety of different movements. I do wish classes were longer than 30 minutes though.

I took a class with Cash Moore and really liked the pace and reps. So glad to find a gym I can walk…read moreto ...I will be back soon!

A supportive environment with all types (ages, fitness levels, size, genders) of clients and a…read morerange of trainers to fit different styles of learning. The only place that made me look forward to working out! Life-changing!

I recently started working out at Phenomenal Fitness (PF). PF has a different feel than the big box…read morechain health clubs. I enjoy the friendly collaborative vibe at PF. People are there for individualized expert instruction of the highest caliber, not to see or be seen. PF does not disappoint. It is a great facility. They have every type of exercise equipment imaginable. However, their calling card is individualized instruction from their team of experienced personal trainers. The owners of PF are both deeply experienced personal trainers who are hands-on in the success of every member of the club. Everyone who trains at PF is serious about improving their health and fitness. If you are looking for a no-nonsense place to pursue your fitness journey, I highly recommend Phenomenal Fitness!