I've been coming to this EoS location for about six months. It's smaller than some other EoS, but it's brighter and smells better, a trade-off I can accept lol. I've gone part time to an EoS in the east valley and one in Houston, and this one is definitely my favorite. I also appreciate the mixed demographics of members going there. Some young, some old. Some male, some female,. Some extremely fit, some extremely not. Whatever you are, you won't feel unwelcome. They have a good variety of mostly newish equipment. Generally very well maintained. Signed up for four months of personal training with Sylvester. He's fantastic. Focused on my weaknesses and worked around my health history. Perfect. read more

EōS Fitness - Maintaining equipment - Gyms Near Me - Phoenix, Arizona

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This place was open on Easter and I have a health goal so I paid 20.00 for a day pass. I have a Planet Fitness and Mountainside membership. I travel for work so PF is just easy. This place makes PF look like a 4 star gym. The bathrooms are gross - the equipment is old and broke down. Glad it was open but wouldn't join. Better gyms in the valley. read more

With LA Fitness closing the PV locations I switched to Mountainside, and now to EOS. So far the experience has bee OK and the staff has been friendly and helpful. I was expecting more fitness classes and that was a disappointment... I thought the towel service was included with the highest tier membership and that is not the case, there is an additional $10 a month for towel service... I like the movie room for cardio, and the pool and sauna (unisex) seem OK so far. read more

Solid location, amazing hours, good selection of equipment. Sauna at this location is co-ed (no steam room) and the post-workout restaurant selection of this area is perfect haha. read more

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Great gym! Great staff! Busy but there's always free weights available and machines open. The place is super clean too. read more

I really like this location it's huge . You can always find a machine and the staff is very friendly read more

EōS Fitness - Front entrance - Gyms Near Me - Phoenix, Arizona

DO NOT DO PERSONAL TRAINING HERE. They will strong arm you into a "free trial" that you can call and cancel within three days and still get four free sessions. Except when you call them, they don't cancel it, they charge you and send you an email that you're not able to cancel for EIGHT billing cycles. They make themselves impossible to get ahold of and give you the runaround every time you call, the fitness manager is always in a meeting and will call you back (he never does) or they just straight up leave you on hold. THIS GYM IS A SCAM. Do not waste your time here or at the very least DO NOT let them push you into any kind of training, they make it sound like this amazing deal when in all actuality they're robbing you. read more

The gym is clean but they were very sneaky about signing up for personal training. They didn't specify you can't cancel for 6 months! Beware! read more

Was charged well beyond my agreed upon Personal Training contract. Spoke with the manager who SAID he would refund and send a copy of that contract. Still no word on either. DO NOT agree to any terms on personal training. I admit to not watching the charges, but almost $2k in charges later with no personal training is a scam! IF they truly believed I should be paying that, then you'd think they'd be calling to see where I was since I was paying them for personal training and not showing up. My contract was ended, but the charges continued. Now I keep getting collection notices from the billing company who I spoke to and understood that I didn't want to give them a new card number since they shouldn't have been charging me anyway. Apparently they get calls like mine a lot. read more

I went at the ending of December 2024 and they offered me a membership for around 200 us they also said the first month will be free. the next day I personally went to the gym and I canceled the membership following their refund policies ... now we are In March 2025 .... almost 3 months... waiting for my refund , I am calling many times and at i have been there 7 times ( EOS phoenix , N. Tatum blvd.) I spoke with Nolan the manager and also another time also scaled the issue with the District Manager yamil ... still no refund . I dispute the charges with my credit card company and still the EOS business they did not have responded to them... I feel very frustrated & disappointed. read more

EōS Fitness - Incredible ! They charged me again in February 2 ! For something that was cancelled in December 2024! - Gyms Near Me - Phoenix, Arizona

Great price great gym! You can't beat it. As good if not better than lifetime fitness. For fraction of the cost,

One of Mt favorite locations outside of Scottsdale 2 locations. It's an amazing experience and the staff is always attentive

I have been coming to this gym since they opened in 2019. The best part is the kids club, Mary & Jessica do a great job! My kids love them and look forward to coming here! Highly recommend just for the kids club alone! read more

There seems to be a total lack of management. The restrooms are only marginally clean which has been a problem for years. Today There was no soap in any of the sink dispensers, no paper towels for wiping down sweaty equipment, and the hand sanitizer dispensers were empty. And...good luck contacting the main office as it does not list a customer service number and its chat feature was inoperable. read more

Love the space and the nice machines . J is the best ! She' keeps everything organized,floors clear , and stays on top of the toilet paper . lol overall friendly front desk girl and good vibes . read more

Here are the reasons I like EOS: - Equipment is clean and operating. Barely ever have inoperable machines or equipment - Price is good for a single person who wants a basic membership - Everyone has been friendly - During COVID they let me easily pause my membership and then when I came back I was able to maintain good pricing. No changes were ever the hassle you hear about other clubs - When I did engage a trainer, he was phenomenal read more

Justin is always welcoming and sets a positive tone the moment you walk into the gym. His friendly attitude and professionalism make members feel valued and comfortable. He goes above and beyond to create a great first impression every time. read more

The young woman who checked me in ; said I had not been at this Gym for 665 days! WOW, between Covid and also enjoying ESPARTA; D read more

Operations Manager Elysia Fleetwood is exceptional. She is very helpful, informative and willing to go "up and above" to help customers. With a very nice smile and positive attitude she has helped me with several requests and purchases at EOS Tatum / Cactus. Thank you Elysia! read more

Terrible staff and guests Ive been to many different locations of Eos fitness and never have I had as disrespectful of a staff and other customers than here. Was harassed multiple times by other guests here and employees do nothing to resolve the issue properly. I pay for a membership here and can tell you it's not worth it, go to another commercial gym with a positive community. read more

My husbabd and i recommend tjis gym and Sam as a personal trainer! The hours are perfect

Completely satisfied. But my recommendation is to stop posting stock or bot responses to people's negative reviews. It makes you look unintelligent and uncaring. Put some human effort into it. read more

Loves kids club. The girls are so awesome with our kiddos. Especially Jess!!! Super clean and organized. I've been taking my baby for almost 2 years now. read more

I have had multiple issues at this gym with being overcharged, charged for services I did not ask for, and have experienced horrible customer service as it's impossible to find people that can fix these issues. I am not sure if management is just incompetent, or they just do not care in general. I would not recommend getting any services beyond the basic membership service at this gym. And even with that, I would double check your bank account for random charges every month. I would go elsewhere, gym is not that impressive anyways. read more

I come here on a regular basis. I have a very strict working regiment and this facility provides everything that I need - Tina is always there when I arrive and is always in good spirits, love the energy. Highly recommend this facility. read more

Great gym and cheap memberships! Would definitely come again! Hope other people decide to come here- J

this place sucks. staff can't communicate clearly and they do the exact opposite of what they say. stay away from this place was overcharged and cut off from the gym 15 days prior than what was originally communicated. read more

I have been a member at LA fitness for over 15 years. I originally started at the one on Camelback, but because we moved further north, I went to the one on Tatum and Shea. It is really taken a turn for the worst. It's constantly dirty and I had forgotten what great at gym Energy feels like. My buddy has been going on about how great this gym is for almost a year . I decided to join because my kids needed a membership for the summer. Usually at LA fitness for three months would cost me over $100 here I was able to join and bring them with me so they didn't need a membership. The front desk Person in the morning is always friendly and acknowledges us every time we arrive. Usually when we leave the staff always say goodbye which is also a nice change. The Energy in the gym is great. It seems like everybody there is to work out and get in shape. They have a great selection of equipment and lots of space to do different movements. My wife likes it for the movie theater. Lol They also do a really good job of keeping the gym clean, which is very important to me. Needless to say, I will be canceling my LA Fitness membership which only cost me $180 a year because I've been a member for so long. Awesome. read more

Great gym- friendly staff, huge variety of equipment and overall amazing. I'd recommend here if you need to get a great work out in

wonderful and great staff! Tina is very helpful!!! recommend this gym to family and friends!

ILLEGAL PRACTICES - signed up for gym without my consent. Please take corrective action against Nolan. I came in for a day pass on May 6th with a friend. I was quoted $10 for a day pass and paid with my credit card. On the 20th of May I was charged $60. I called back and was told I was signed up for a membership. I never signed any paperwork, never was shown any plans and was never provided any information. I called back on the 20th and they apologized and told me they would cancel my membership and refund me, which I would have by Thursday that week. It is Tuesday, I called back today the 28th and was told a ticket is in the system but not approved. This is crazy! I cannot believe I was signed up for a membership without my consent at your gym. Please take corrective action against Nolan for this illegal practice. read more

CARDIO THEATRE ROOM IS A GAME CHANGER on top of the sauna and pool for $30/month having a cardio room that plays random iconic movies is such a huge but helpful deal. cardio actually became something i looked forward to and now i really wish other gyms had this setup since im no longer in the phoenix area :/ maybe EOS can come to grand rapids michigan. read more

This gym is amazing, clean, kind and the staff is super friendly. The equipment is amazing and updated

I came from LA Fitness back in Nov 2020. I was going to LA Fit about 13x a month. I also was paying $34.99 a month @ LA Fit. That was the old,..here's the new- I go to EOS 18x a month. I pay $21.99 a month. 1- Machines are new, clean and often take the place of at least 2, sometimes 3 exercises I did a LA Fit in just 1 machine 2- Machines focus on Core and work areas that I'd never worked before 3- Overall atmosphere is one of very fit people, very focused on their workout 4- People are working out, not leaning against a machine shooting the breeze for 30 mins. 5- Lockerooms are get in and get out, not naked old dudes wandering around for hours. 6- Staff is very friendly and professional 7- Cost?,..no brainer,..I paid $34.99 a month for 10 yrs @ LA Fit,..they refused to lwr my dues in those 10 yrs. 8- Location- I live .8 mile from the location on Tatum and work .7 mile from the location on Cave Creek. All you have to do is walk and see all the of the incredibly fit people working out. Its a completely different atmosphere,..serious, polite and focused. You'll feel compelled to be the same!!! Not a happy hr. Also,..I left my phone in the lockeroom last week and someone turned it in!! HONEST PEOPLE!! YAY!!!! read more

Deceptive company. I froze my account and was misinformed about the process. After a few months I was getting charged full price when my membership should have remained frozen and I was not aware that this would happen. While I called to resolve this issue, the staff did not apologize once for misinforming me and they refused to let me speak to a manager or give me a corporate number. I am trying to cancel my membership but the account is now $130 past due and they refuse to cancel my membership or reverse the charges until the past due amount is paid otherwise they said it would go to collections. Since the account isn't closed, they will continue to charge me the full price and take more money from me while I deal with unemployment. read more

Equipment always broken. Customer service is terrible. Always trying to sell you more stuff. No one follows the rules. And when canceling, they still screw your out of an extra month. Usual dirty business. Asked them to fix their bikes countless times. They never ever did. Just run arounds. I considered changing locations, but the customer service is so awful, I can't do it. read more

TERRIBLE MANAGEMENT - HIGH TURNOVER I would go anywhere else if there was a more suitable location within the same distance. Consider every other gym before this EOS at this location. read more

I went to the water aerobics class today for the first time. I was informed the water heater is broken and the city shut off the water. Every toilet was filled with human waste and no way to flush. No showers available to shower before or after. The water was not clear and 75 degrees. This is a health hazard and this facility should be closed. Additionally, instructor reported the lockers have been broken into and someone had their car broken into. I reported this to an employee and was told the manager wasn't available. Stay away. read more

The personal training is pretty much a scam. They sell you on all these perks but they are non existent. I would constantly get Betr health emails telling me to sign up by clicking a link yet never contained a link. I brought it up at the gym and was told they would help me and never did. Tyrell claimed he would be there but was non-responsive when I contacted him about a "check-in" that I was scheduled against my ability. They say that they are gonna hold you accountable but I haven't heard from my trainer Isabella in 2 months. Anytime I was supposed to do a "check in" the machines they use were down. I was recommended and put in a supplement without any explanation as to what it was. I was not held accountable for anything really. I chose the plan I chose to have freedom but not NO accountability or guidance. I felt like none of the exercises were tailored to my skill set or my goals. (Which reminds me, she never accounted for that with her clients. It you weren't waiting for her to finish with the previous client, she was running off to go assist the next, who was already waiting) I honestly didn't learn a thing. I could just goof off at the gym on my own and I should have. I think it would have been way better and easier on my mental health which really suffered during this time. I wanted to gain confidence and knowledge when it came to going to the gym and I got none of that. Nice facility though, but not all of them are the same so don't expect to be able to go to a different location and be able to do your regular routine. (Which is also an issue I had brought up with my trainer when it came to my workout plans but nothing really came from that) And maybe I'm just not tech savvy but I thought the trainerize app was complicated. I got it because they said that the trainers use it to guide you, track your progress, and communicate but that was also a lie. read more

Everything I can ask for in a gym is here. It's clean and everyone follows covid protocols to schedule an appointment, wear a mask, clean the machines after use and only use the cardio machines with either a yellow or blue color depending on the day. read more