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    EZPAWN

    2.3 (6 reviews)
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    Updated 2 months ago

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    8 months ago

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    2 years ago

    Ez pawn was great! they gave us quick service and gave us great deals on electronics, clothes, and more.

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    18 years ago

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    7 years ago

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    7 years ago

    Their a complete rip off the manager wanted to sell a broken Xbox one s for 184.00 and the manager was rude to me and my friends as well

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    5 years ago

    pat and all employees helpful providing all we are looking for and more always smiling and friendly...great store thank you pat

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    Diamonds of Kerrville - Our Store Front in Kerrville

    Diamonds of Kerrville

    (7 reviews)

    First, Candace was wonderful, honoring a commitment to excellent and hospitality if I ever…read moreexperienced it. Martin, on the opposite philosophy, greeted me decently, but then it went strange from there. I was on time. I had 6 items to be appraised. After looking at the items, he questioned about my insurance company and deductible (of which I have none yet, no knowing I was supposed to somehow have this chosen already). He doubted about my emotional attachment from these items from an inheritance vs. their value, and then from there, compromised the entire session by nitpicking on the items "may not worth the deductible or the emotional attachment for worth", which is MY RESPONSIBLITY to balance. I already had done this by being there. My reasons shouldn't matter. In fact, the more the attachment, the more the reason for appraisal. I wanted some tiny stones replaced; he said not worth it. Fine. Moving on. He then made comments like the verbal appraisals or confirmations on stones he was giving, were not enough worth for him to do, yet he shared with me a couple of verbal appraisals that FOR ME were DEFINITELY worth it to have had in writing. Obviously, you have to prove on paper to have a replacement for value. IF IT MATTERED THAT MUCH TO ME, WHY DIDN'T I STAY TO HAVE IT DONE? NOW I HAVE NO PROOF TO SHOW ANY VALUE. : MARTIN MADE ME AND MY ITEMS SEEM LIKE A PETTY BOTHER. I guess I was lucky he even took the time with me. I guess he didn't want the business and can make his money in an easier way(?) but couldn't figure out how to nicely say it. It was like I was going to have to FIGHT for an appraisal. Is it that difficult to just be grateful for business, happy to serve someone your profession, and do your work well? Was he not well? It's okay to reschedule. He did not offer any other options for appraisal. I HAD come in to the store SO happy to have another thing on my list done, enjoy peace of mind, and possibly enjoy the visit, but WITHIN 10 MINUTES, I told him I was SOOOO SORRY to have WASTED ANYONE'S TIME. With his verbal and nonverbal demeaning of the jewelry and my reasons, and not really getting down to the work, I figured out FAST that he was NOT my ally, didn't want to serve me, I was just such a piece of trash, me or my items. I quickly made sure I had all my items and LEFT. I WILL NEVER EVER RETURN FOR ANYTHING, ESPECIALLY A PURCHASE. By the way, his behavior was AN ANOMALY for the rest of my experiences in Kerrville. I LOVE YOU PEOPLE, KERRVILLE AND JUNCTION. YOU ARE AWESOME BEYOND BELIEF. I went away with a horrid feeling in the pit of my stomach that took me hours to assuage, along with feeling severely disturbed about the whole thing, not little but much miffed, puzzled and trying to fight against an indefinable feeling of disempowerment. He had "hazed" me, discounted me. NO PERSON WHO WALKS THROUGH YOUR DOORS IS A NOTHING, AND SHOULD NEVER BE MADE TO FEEL THIS WAY. I expected neither red carpet nor red tape. I had a purpose to accomplish a task. YOU, the business owner, employer or employee, greet the public: YOU KNOW NOTHING. I had not acted entitled, or come off as a person I'm not. At first, I was so grateful to be there and showed it. I had assumed he'd be a good person and want or be grateful for my work. That quickly changed. WRONG. I think he really looked at me and prejudged against me, like I couldn't pay or something worse. PREJUDICE IS NO WAY TO RUN A BUSINESS. TAKE IT FROM SOMEONE WHO'S HAD THEIR OWN BUSINESS... IN SOUTHERN CALIFORNIA. I didn't think I looked bad. It was a hot day. I had already made the best of things and run a few other errands so probably looked a little tired. I wear a smile and a little makeup but not a lot. I do not have my hair done, it was tied up off my neck. I am not young but have young energy. I did not dress up dressy but looked nice, decent for the weather. Nothing was stained, torn or holey. I have a foot issue and have to be careful of my person. I send love out from me wherever I go. LIKE MOST PEOPLE, I WORK HARD, BEHIND THE SCENES AND THERE IS LITTLE CREDIT. Life has been work, pay or not. Always be kind. You never know another's situation, personal or other. Anyone appreciates kindness. *Say all the right things in the right way, you have good business. Say some right and maybe some wrong things in the right way, you will still have good business. But if you say wrong things in the wrong way, expect business to go wrong.* If APPRAISAL IS ADVERTISED ON THEIR SITE , and I called and set an appointment where I was treated professionally by Candace and no limitations or issues were stated, and I CAME HAPPILY FROM AN HOUR AWAY, ON TIME, why was he so hesitant to just be good and get to work? *WE CAN LIVE WITHOUT DIAMONDS BUT WE CANNOT LIVE WITHOUT EACH OTHER'S KINDNESS. My advice: Don't visit here, or ask anything from them, UNLESS YOU'RE IN GUCCI head to toe. Make sure the perfume ain't bad either. Would YOU want to be treated the way I was ?

    Friendly, efficient and reasonable. Would certainly return when additional service is required.read more

    EZPAWN - jewelry - Updated May 2026

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