Great customer service and prices from Caleb and his team. If you want a great deal and amazing customer service come here

Felipe was awesome and so helpful. I put my Christmas items on layaway and it was super easy.

Not even a greeting! Walked in and browsed around..four employees working and not a one asked me if I needed help. My now deceased husband used to work there moons ago..this would not have been acceptable. How long does it say to say hello? They weren't even that busy. Innards weren't in the best shape either. read more

This workers r unprofessional ...they don't greed u when u come in and stand in line and u r the only one waiting ..they continue doing what ever it is they r doing ....they care less about customer service or even losing a customer...they r very sneaky... they charge u for insurance ,u don't even need, or ask for..when u buy something ..who the hell, needs insurance for a bag of old mixmatch tools ...what r they thinking!!!OH MY JAPAN MADE SCREWDRIVER NEEDS TO BE INSURED!!!! give me a break !!!..they don't know how else to scam u !!! ..I pawned my laptop sometime back ..but lost it ..and right away ....put it on lay away ,to buy it back ...well... when it came down ,to make the last payment, and finaly take it out ..GUESS WHAT? MY CHARGER WAS MISSING ..BUT.. THEY DO NOT, LET U KNOW ..U WILL NOT GET IT BACK ,IN ONE PIECE ..OR ...WITH UR CHARGER !!!and.. u try and find out ,why u don't get what u originally ..had pawned !!!their answer is: ....[when u lost it... it became ours and we could do, what ever ,we please with it ..so ..we sold, another computer THAT NEEDED A CHARGER ..SO GAVE THEM... URS] . Since it fit ..and there is nothing, u could do!!! ..the few hours ,that it becomes ours ..we have the right ,to do what ever we wish] ... that.. was their answer!!!not exactly in does words ..but same meening .THE NERVE.. OF THAT GIRL !!! ...SHE WAS quite mouthy!!! DONT EVEN CARE, TO SAY HER NAME, OR ANY OTHERS ...BECAUSE THEY ALL BECAME ONE AND ACT THE SAME fir the exception of one employee ,can't recall his name ,but ..at least he didn't have attitude ....like I said ..they r just employees and act like they own the place ..and if they do !! I would say ...THEY NEED TO TAKE LESSONS ON CUSTOMER SERVICE ...OR MAYBE CONSIDER A BUSINESS ..WHERE THEY DONT HAVE TO DEAL WITH CUSTOMERS...IM REALLY , DISAPPOINTED WITH THIS INDIVIDUALS...THIS PLACE SUX... DO NOT PAWN UR BELONGINGS HERE ..U MIGHT... JUST GET A SURPRISE FROM THE CRACKERJACK BOX. ... read more

Always had great respect from the employees there before i worked for them . And yes , its a very busy location so what i can suggest for anybody looking to shop here would be around the hours of 10-11 and 2-3 PM . Also they are open on the weekends . read more

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worst place to buy items from even when you buy the protection plan they dont want to return the item and then go about saying you only have 1 day to return it back dont recomment this place to any one read more

I had great customer service Megan help me find the item that I was looking for had a great attitude and I left the store happy

The people their were so nice Megan Lopez helped me with everything she was so paciente and explain everything and showed me a little bit of everything around the sorrow and she was very nice and always had a smile on her face would recommend this place to my friends and family thank you Megan for everything read more

This location is unprofessional on 11/23/19 I pick up my Laptop when I paid for it they only had the Laptop I told the lady I brought my charger with it I told her why wouldn't I bring it with it so I waiting and waiting to they find my charger and on top of that I told her the person that giving me the loan he warp both Laptop and charger together so why it's not together and the sticker was on my Laptop now it's hard to get it off and when I first got the loan the person is so rude I will never step foot in this location EVER!!! I wish I can get a 0 on this read more

I was seeing family and decided to stop in here. There was a line that snaked around the whole store. Apparently, people use this place like a bank. Help was no where to be found. I did see something I wanted to try to make a deal on. The guy looked at me and claimed he had "just put this out". That is the oldest line in the book when wheeling and dealing with pawn folks. When they guy did not want to deal with me, he blew me off and I tried to leave. There is one door that you go in but locks behind you. You have to exit out the side door. Thanks but no thanks. I realize this place was buy with people. The guy could have at least tried to make a sale with me instead of being rude and inconsiderate. read more

Bought a bike for $80. They said originally it was $100. Brought it home and tried to ride it. I couldn't change the gears. I took it back and the staff, a big burly guy showed me how to change the gears. Well yeah, if I was as strong as you!!! I exchanged it for a simpler bike that I thought was $50 cause I heard one of the staff tell a customer on the phone that it would go for that amount. I bought it after they put air in the tires and adjusted the seat. They gave me an even exchange ? Even? Yeah, the bike is $89 and with the 6 mo warranty. ($2.50) I'm like whatever! I wanted to ride in the bike festival that evening. I brought it home and started to decorate it when I noticed one of the tires was flat. I took it back. Sorry, we don't have the supplies to fix the flat!!!! I should have just returned it and get a store credit which I don't want. They don't help you load the bike in your vehicle either. Sorry staff, sorry service. Was so tired , came home and still thinking if I should return it but I spent $24 getting the tires fixed and chained oiled! Would have been better off going to Wal-Mart!!! Why I outta!!! Never made it to the bike festival!!! Sorry me read more

EZPAWN - Pawn Shops Near Me - San Antonio, Texas

This location has always gave me what I wanted and customer service here is taken very seriously . As for people complaining that it takes for ever to get served , well they are a high traffic store. We usually turn over 100 loans a day ! The average is 15-35 at other smaller locations . As for the pricing of our merchandise, we have policy. We can't discount anything 30 days and under . If you have a problem then contact our corporate office and you are not forced to shop here. I was a customer long before I shopped here . Thanks for reading my review . read more

I have visited this location a couple times and was disappointed both times. I would not recommend this particular ez pawn if you want a fair deal. The employees are not friendly either. The merchandise is over priced and they really low ball you if you try to sell or get a loan. The employee I spoke to said it's because they have a hard time moving their merchandise but the store was packed! I said that maybe they should lower their prices. read more

This has to be the cleanest pawn shop ever and ever so nice and polite Sergio was very kinda and very helpful and with a smile on his face thanks.. read more

Visited this store as a customer last year, used them for pawn purposes this year. Initially I had a VERY pleasant experience with the assistant manager (woman) as she greeted me like a regular, smiling, making small talk. Then, after 20 minutes of searching thru their cheap bin of games, I found a couple games that I wanted. This was when my experience went from EXCELLENT to CRAP. I don't appreciate being nickeled and dimed on 2 games that I purchased at $1 a game but was charged $3 for both. Why? I do not know. I voiced my concern and question to have the games for $2 as I couldn't play the one without both discs. One disk was the install disk, the other disk was the actual game. I was charged $3 for 2 games in the CHEAP BIN that was labeled $1 each game. The (man) person who rang me up and charged me wrongly, looked like a much higher superior than regular store level. Was it my septum ring and 80's style clothing that turned you off? Please don't forget that though you're the boss, I'm still paying YOUR paycheck. I will let the lady know the next time I visit and maybe she can at least apologize on his behalf. read more

EZPAWN - 2 games, 3 charges, nickel and diming customers - Pawn Shops Near Me - San Antonio, Texas

Nice people, cool merchandise! They give you a fair amount of money for your stuff. I like it.