Told me ring was 14k gold,but just gold-plated. Deception at its finest. CHECK your jewelry from…read morethis establishment

My favorite place for FFL transfers!…read more Theyre quick, easy to work with, knowledgable, priced perfectly, and above all else friendly, i rather you drive another 15min to come here for your Firearm Transfers than your local Shooting Range. A+

Are they still a business such an inviting place. Not a cluttered place. Have all nice items to…read morechoose from

Went here to sell a couple thermal imaging cameras I had for smartphones. Normally when you walk…read moreinto a pawn shop you expect to see items for sale on the floor, hanging off the wall, etc...This place was the opposite. They're extremely clean, probably the cleanest pawn shop I have ever seen. Their manager Raul was so polite and friendly! The offer made to me was very reasonable, unlike other places that only look out for the business's sake. The actual transaction took about 10 minutes but I spent another 20 there just conversing with the manager. I would recommend anyone to go visit this pawn shop. They will take care of you, and there's you don't have to worry about dealing with an employee with attitude (like EZ Pawn). Go here! Enough said!

This is THE BEST place to purchase great firearms and legitimate gold and silver bullion in the…read moreHouston area. Look no where else but Heritage Jewelry and Loan. This is a truly Great, Trustworthy Business that is worthy of the rating. This is my go to business for Gold, Silver, Guitars and Firearms. I know I'm getting a great product, or a fair deal, every time I come into the shop. This business is an essential asset in our community. It's a great place to find some very interesting coins or bullion, fine jewelry, unique furniture, Knick Knacks, professional cameras and lenses, timepieces (I'm talking Brietling, Rolex, TagHeuer), and sometimes to weird but interestingly valuable artifact (I.e. walrus husks, moose head, etc). When I need to exchange, trade, or sell my precious metals, the staff knows exactly how to verify the items and is VERY FAIR in their terms. The staff is extremely professional and really understands the importance of the role this business has in our community. Seriously, thank you James, Thomas, and Sam for operating this business as well as you do. Your high integrity and character shows.

Today I went to Heritage jewelry and loan. I'll tell the truth after going to US coins when I…read morewalked into US coins, they looked at me like I was the plague. The security guard walked in after me. No one greeted me terrible so I go to Heritage jewelry and loan these guys were awesome. I had two rings. The gentleman explained to me why someone would be skeptical to deal with them. I get that but the treatment of US coins wasn't cool. These guys at heritage jewelry are awesome and the most important thing is they found a way to say yes I'll recommend this place to anybody.

Ruben was friendly and knowledgeable . Very good pricing for tools and any equipment for daily needsread more

This shop is easy to deal with they offered great customer service! I recommend this shop to…read moreanyone, especially if you are looking for a good price for many many items!

Thomas is absolutely the best. Always smiling, always makes me feel comfortable and helps the best…read moreway he can. Great customer service!

I must say, When I walked through the door I was greeted instantly! It had a fresh smell, and very…read moreclean.The staff was very helpful. Denise made some great suggestions with helping me find the perfect gift for my Mom. I will definitely recommend this business to my family and friends.

I went in to get my item they lost my charger that was a 45w charger they wanted to give my a slow…read more5w charger I told them to review the cams and they said I never bought a charger when I know I did they said they viewed the cams and they lied

For a pawn shop this place earns 5 Stars for customer service!! My husband and I went there last…read moreSaturday searching for a cheap receiver for the garage sound system. We were amazed at the amount of items in the store. They are definitely known for their tv stock. When all was said and done we ended up with a 55" LCD Toshiba tv for $500!!!! And that includes a 6 month warranty which allows you to upgrade of you choose. Back to the CS...we were greeted by an employee named Esteban, he was an older man and the most down to earth guy I've met in a while. He was very informative and saw that my husband and I were on a budget and gave us the tv dirt cheap. On top of that it happened to be raining that day and as we were trying to load the tv it stormed like nobody's business! On top of that the tv wouldn't fit in my husbands car (challenger). So with some ingenuity and determination Esteban dismantled the tv so it would fit. This guy went above and beyond his call of duty. He even gave us a blanket for the tv so it wouldn't get wet. All in all this process took about 45 minutes. The entire time Esteban was patient and friendly!! All he asked was to be invited over for the game and a cold beer!! Way to go EZ Pawn!! Who said EBay was the only way to buy used goods!! Keepin it old school!!

Run from this store they are thefts who stole my items and giving me the run around about what…read morehappen to my items. The store smell like weed a d the workers under price and lie to you about everything do not come here. Now I will have to sue them to get my items back I have never been in this situation with any pawn shop

Went in to look at firearms, and see if i was able to put one on layaway and I was caught off guard…read moreby how personable and friendly the staff are. This place rocks from start to finish. Joe Almaraz was my attendee for the firearms counter and this guy knows his stuff, and was able to get me what I wanted for an epic price!! I definitely recommend this place to anyone looking for exceptional customer service and killer deals. ASK FOR JOE!

Mark and the crew are extremely knowledgeable about the musical instruments and are willing to…read moreknock s few hrs cks off to make the sale.

I purchased a guitar from this shop and I tried to play the guitar through my amp and the sound was…read morefaint and terrible. The action on the guitar was way too high and it has a Epiphone bridge and its a hamer guitar. If your looking for a musical instrument don't come to murphy road pawn or you will likely get taken and ripped off.