I've been going to Windy City Coin pretty frequently lately. Nice service and decent prices. I will…read morebe going back for sure.

This place is awesome & legit…read more The guy that runs the place is really nice, & fair, and you dont get the impression that you are getting roasted over the coals or low-balled.. Ive been to other places, and they were sleazy. Not here. I have sold some family silver here and felt good about what I was paid for the weight. Yes recommended. Yes, I would return.

Yesterday was our first experience going to a store like this. I admit, my impression of shops like…read morethis beforehand was pretty shady. However, my husband and I had grown weary of looking at bins and jars of old coins and jewelry, both of which were from our parents. We'd done a massive clean up over Christmas and moved these items from closet shelf to closet shelf. So, we finally decided to part with them rather than have them continue to collect dust. My husband's mom's jewelry consisted of three rings, one pendant, one pair of clip on earrings and a 22 inch silver herringbone chain, which my friends had said was white gold. He also had an interesting silver dollar with Lady Diana and Prince Charles on it. We went in the morning to PGS Gold and Coin in Wheaton. You have to be "buzzed in." Mary was VERY helpful, sweet and knowledgable. She looked carefully at all the items, discerning immediately that two rings were 10 carat gold, one was a mix of 24 carat and 10 carat and the earrings were strictly costume jewelry. The pendant was also 10 carat gold. (Interestingly,the silver chain was NOT gold, even though the clasp had the 14K "stamp" on it.) She looked at items visually, used a magnetic device and other techniques, as well as weighing everything. Having an expert look at these items was great learning experience for us. Mary carefully described what she was seeing, explained how 10K, 14K and 24K differed and gave us a price that was more than fair. It was our decision if we wanted to sell the items or keep them. We chose to sell her of all of the items except the silver chain. After such a pleasant experience, we both returned that afternoon with THE COINS. My husband had a tin of so-called treasures and I had a huge big plastic container containing jars of coins, some even in an old tootsie roll bank (which was hard to open.) We were very lucky that the shop was empty during that time, as we brought a LOT of items. Mary began with my husband's tin from his parents, loaded with coins, most of which were basically "face value." A few coins of the coins had value, however. With my bin, Mary sorted thru literally thousands of coins, using a magnifier device to look closely at some of them. More than 2/3 were merely face value coins, which we later brought to a bank. However, I had one silver dollar from the 1889 that was worth $12 dollars! There were so many coins that the other lady working there assisted Mary with sifting through all the coins to identify the solid silver, wheat pennies etc from the face value coins. What a job! Some jars hadn't been opened in so long that my husband had to use brute strength to get the jar lids off! (I would advise making an appointment if you have that much stuff.) Luckily, it was in the middle of the afternoon and only one other customer came in at the beginning of this process. Mary patiently added up all the coins of value, and again offered us a fair price. (The price seemed to be based on weight primarily, with a few "special coins" off to the side being worth more due to their rarity.) Again, it was a nice experience. And the best part was returning home to our now completely empty closet shelves! Thank you, Mary! You were a pleasure to do business with!

Went on to sell some sterling silver and was offered less than one third of spot price! Please do…read moreyour research and avoid this company unless you like being ripped off. I went to a competitor and got quoted almost triple what this store quoted me. Aaron, I did send an email with no response. That furthers my opinion on your shady practices. Silver has went up 170% in the past year. You canake excuses all you want but when you offer a third of spot that is robbery I hope this helps as many customers as possible. Stay far far away!!!!!!

I go way back with Jon. His dad and my dad were dealers in the 60s. Honestly the most trustworthy…read moreperson you could meet. Make sure you ask for him and make sure you get an appointment directly with Jon and not his assistant. We have done business for 30 years now and I never hesitate to recommend him to my customers with coins. One of the good guys.

John evalated my inherited coin collection which helped me determine what do with the coins. He is…read moreextremely knowledgable, very efficient, and honest! I appreciated his willingness to explain how the coins were evaluated and how they were valued. John was a pleasure to work. I would go to him again. I highly recommend John Subak.

Fast, friendly, honest and family owned. They know their stuff. I was selling and had a great…read moreexperience. If you're buying, the place is filled with anything you could want.

Always friendly and courteous. They are willing to spend the time to help you find what you are…read morelooking for or provide a fair price. I would highly recommend. The store popularity speaks to their reputation.

The service was great. Their dedication for mark place spot pricing was outstanding. If you have…read morebars and coins this is the place to go.

My encounter with the shop was altogether wonderful. The price I paid was nothing to write home…read moreabout, but Matt was utmost helpful and informative. He did not hesitate to spend time with me, a novice stacker, and answered most stupid of my questions with admirable patience. For what it's worth, they've got a new customer!

Unfortunately Ive had to change my review. I bought a silver Eagle from NCS in a presentation case…read moreand the coin looked fine except, strangely, it had the reverse showing when it should have been the obverse. It was kind of hard to dig out and I figured it was all fine so I let it go. I came home and finally dug it out and saw the obverse looked terrible and this coin will be difficult to re-sell. Theres no way a coin dealer wouldn't have known this. He sold me this messed up coin at full price anyways without telling me one side looked like hell. So at best its buyer beware at this place. I'll never go back and he lost a customer over a $65 coin that he only made a few bucks for. Its the dishonesty that bothers me.

A mixed bag depending on who you interact with. This is a small business so I get opening the…read morestore a bit late (an hour and 15 minutes after the reader board information). We were trying to both buy and sell coins. There was a purchase rate difference given to sellers between the owner (18x face value), and the employee (17x face value). The rates should have been the same. The owner quoted higher face value purchase rates than the employee. So sellers beware. I caught the lower rate and called the employee out on it, and he adjusted the offered rate upwards to where it should have been. I felt very comfortable working with the owner. Knows the business, very approachable, Has a good understanding of coins. The other employee used the lower rate on another customer while I was there. Thus you get the low stars review. After selling some of my inventory I tried to purchase coins from them. They had gone to a show the week before and sold most of their inventory. So that was the real drawback. There was hardly any inventory, so disappointing. I would like to give them another try, I just don't know what their normal business model is. Is it buying precious metals, or selling coins?

Elizabeth was knowledgeable, and great at explaining the evaluation process of our collection. 1st…read moretime selling jewelry and she made the whole experience seamless. If and when we would need their again we would not hesitate to return to Roselle.

The two guys who never introduced themselves would not honor online prices for a in store cash…read morepurchase, despite their Palatine and possibly other locations doing so. They charged me an extra $50. Based on this experience and compared to my experience at Fox Valley Coin, I would avoid this specific location.

Stopped at the Wheaton location first but they were busy and the very nice lady directed us to the…read moreGE location. Walked in, no wait and Dave greeted us with a smile and friendly handshake. We had quite the collection of different metals and such. He showed us the metal content of each piece which was nice. He seemed very honest and since we'd been to other shops for quotes, he beat other offers. The Glen Ellyn location is very nicely laid out, comfortable chairs, more of a one on one feel without the glass. Dave, we feel, was sincere and fair. Was good doing business with him.

PGS Gold and Coin is the best. Very reasonable and fare expert appraisal prices. I prefer the Glen…read moreEllyn office. Jill was very professional, knowledgeable and very pleasurable to interact with. Going forward I will be contacting Jill for any service I need. I would recommend PGS Gold & Coin for all your needs.

We had to go on many occasions to bring multiple items.We weren't sure if they were gold. Each time…read moreRay's customer service was excellent. Ray took the time to evaluate each piece we had on each occasion and explain the value. Highly recommend you go see Ray!!!

John at Distinctive Coins was very fair and explained everything well. He is friendly and we will…read moredefinitely go back.

If you want to sell your coins, precious metals, or just have questions about your items, see Dave…read moreor Trent at PGS in Palatine. I was treated with respect and courtesy at each visit. They are honest and give you fair value for your items. Whether you decide to sell or not, speaking with Dave or Trent is worth your while. Give them a call. They'll even help you carry in your boxes!

Nicholas was knowledgeable, affable and helpful. Repeat customer and quite pleased with service…read moreand value. Thank you!