I trust them with my high value incoming ffl transfers. I only wish they did suppressors too. $10…read moreis the best you'll find in the area. If you buy the shipping label and can also send out guns for the same $10.

I was unfortunately extremely let down by the business, and I really wanted to like it, especially…read morebased on the other reviews and what happened to the owner. You can check my other reviews to see that I am an optimist, nice reviewer and not a Karen. I am just sadly let down by this shop. My first time in the store I was greeted by friendly staff and I enjoyed checking out the shop. However, I was beyond blown away by the absurd fire arm prices. USED firearms at 45% mark ups compared to their new MSRP prices (the one I looked at was $679 but brand new at any gun shop is $379 -- make that make sense?! And it's found a plenty. There is not a shortage on them or guns right now -- hasn't been for years.) I politely asked the woman if there was anything special about the firearm I inquired about. She said she knew nothing about the gun, just mentioned it came with two magazines. Alrighty then, I told myself. I guess they just rely on price over volume. I'll see myself out, no big deal. I left happy because I wasn't interested in buying a gun that day on the spot and the staff was very kind. I had no complaints but was still stumped by the price on that gun. I came back a few days later and the staff pulled a 180 on me. Before I had even made it to the counter I got hard pressed and yelled at for touching their glass counter top that displays theirs guns. Listen I don't really give a crap how I'm talked to, I'm a grown man, but dang, represent your business and yourself better than that. Without going on and on, I brought in a gun to sell and the woman offered me $75 for a $550 gun. I asked for $250 and she basically told me to F off. "I don't care it's condition it's used -- your gun isn't special it's a smith and Wesson -- you think we can run a shop buying guns for that much?" So then, I decide to tell her, "I only brought my gun in here to sell to you because I noticed ***points at a gun in her case****" and she cuts me off because she knows I'm about to call her out on her BS. They are charging $679 for a gun that is $379 brand new!!!!! Pure insanity!!!! She got SOOO defensive I was just grinning. The first time I'm in the shop she didn't know why the gun was so expensive or the first thing about it, yet the next day "i research all these guns and put their fair going value on the tag." No damn way! I brought my gun to this shop, because I figured if they are screwing people over on the selling end, maybe they aren't half bad on the buying end. NOPE! Just highway 121 robbery ;) Perhaps no one has called her on her bogus before. When I did she lost her mind with every excuse and belittling comment in the book. She told me "no one is buying guns in Biden's economy. Everyone is broke, I have 15 guns in the back waiting to put on this shelf and can't put them up here because nothing on this shelf is moving." Alright settle down Jerome Powell Junior!! I didn't know you were a macro-economics expert! The reason you don't move product is because you are charging 45% more for used products over brand new MSRP. Her caveat there is that Pawn shops are negotiable. Alright, let me know when I can talk you down 70% on your prices. I'm sure that's their business model... set prices high and just concede to a 70% reduction. Once again, highway 121 robbery. I have one suspicion why a shop would sell guns at such a high price but it is not for me to presumptuously opine on such suspicions on a public forum. Anyway, went over to Scheels, sold my MP Shield to them for $280 and picked up the gun she was charging 40% higher (FORTY -- FOR freakin TY -- F O R T Y) for for the actually MSRP, brand spanking new for $379. Subtract the trade in Valur and I'm out the door with a brand new gun at Scheel's for $100. I would not recommend this business.

Honestly can't lie, i walked in and spent more than expected but only because the deals were…read moreunbeatable and the service was lovely. shoutout to ashton, miguel and nathan for the incredible service.

Took my friend here once to sell his mint condition 60s record player and a fender amp that was…read morethree months old. i walked in first as he got his items out of the car. when he came inside i was at the counter waiting. a manager walks over to a female employee and says "tell him $25 for everything hes holding. dont give him more" so before they even knew what it all was or looked at it a price was determined..no i looked him dead in the eye and said "excuse me, you cant possibly know what he has when he just came in and you already plan to scam" the manager was dumbfounded because he didnt realize we came together and said that in front of me! he tried to back peddle. we left and got more money elsewhere awful!

Great crew, these folks really know how to make a customer feel welcome. Melissa, Daniella, and…read moreCindy were knowledgeable when it came to jewelry and the silver coins and bars I was looking at.

They are a bit unclear about the specifics for their layaway terms and conditions on GunBroker and…read moreso I called them at their Dallas Texas store several hours before their closing time of 7pm A girl answered the phone and I said that had a couple questions about payments for an item at their store on GunBroker. She said would get the worker who handles that type of thing and then she put me on hold. Was on hold for nearly 20 minutes and so I had to hang up. A couple days afterwards and they didn't even call back when it was convenient for them. Won't be considering to deal with them and especially not after reading more reviews around the internet of their problems

The worst customer service ever! they don't want to stand. why are you open…read more watch Hispanic like their going to steal, then a lady went in and they start helping someone else then do nothing ! do not go to a place that wants to sit on their behinds .

Very knowledgeable. Reasonable…read more I'm glad they're there. The selection was great. The service was just right, and they really know their business. I couldn't ask for more.

Hey me and my family came in here 30 minutes before close and they refused to let us buy airpods…read moreand claimed they were closed while others were shopping in there all we wanted was some airpod's really disappointed do not recommend PLZ SAVE UR TIME AND MONEY they are clearly unprofessional thanks

You were thinking on doing business here? Think again! The staff is VERY rude and think they are…read morebetter than every person that comes in the door. Their prices obviously show that too. The brand new Ford truck sitting outside? Oh that's the over cocky general manager working inside. Why don't you guys get off your high horse and actually greet everyone with courtesy?

Rudest employees I've ever been around. I rarely go to a pawn shop, but I will never go to this one…read moreagain. Rude with an attitude to match. Horrible service.

Great customer service good prices Fair when you want to pawn something and work with his customers…read moreall the time no the owner mat for 4 years and he's great at all he does give him a chance and you'll see that he'll treat you right I give him five stars for customer service and working with people and helping them

If I could give this establishment a 0, I would. When I put my item in for a loan, this place was…read moredecent and managed well. By the time I was able to get my item out, which was way too long, it was horrible. From the management to the horrible rap music playing to loud for me to hear what the person behind the counter was saying. The people working the counter were always talking among themselves, eating, or singing to the inappropriate rap music. God forbid you ever have an emergency because management will NOT work with you on your due date. They just want your stuff! Thank God I was finally able to get my stuff out. I WILL NEVER GO BACK!!!

If you're pawing games and want to be ripped off feel free to come here. Game stop priced my games…read moreat a higher price for what I got and all my games were in excellent like new condition. Some were actually new and for some reason the man helping me put that my games were in fair conditon which generates a lower price for the games. I'm very disappointed and disgusted and will never be returning.

Today, I stopped in to sell some audio equipment. This shop has changed significantly since its…read moreprevious owner sold to Max Money Pawn (who has a sister store over by Papa Murphy's in Denton). I met with Jimmy, who's people-skills and service was well above what I have come to expect compared to the experiences I've had at other pawn shops in the Denton area. It is also very clean, especially after their renovations. This shop is definitely worth checking out.

I found this shop on Craigslist when I was looking for a Djembe drum. I contacted them via email…read moreand Katy was very gracious and offered to provide extra pictures for me. She offered to hold the drum for me all week since I couldn't get there until Saturday. I work in North Dallas and it was still a bit of drive to Denton, but boy was it worth it. I asked a question about the drum to the owner, Glen, and the first words out of his mouth were, "I know that I'm taking off $15.00 because of a slight tear on the drum head!" I hadn't even noticed it! He then offered to help me whenever I wanted to replace the drum head in the far future. His employee was also very nice. So I would highly recom- mend this pawn shop to anyone looking for a used instrument. They deal in high end equipment and their prices are very reasonable.

As a fellow customer, Seeing the people who write bad reviews about this place clearly don't know…read morehow pawn shops work and I wish people can reply to other people's reviews instead of having to make a call out post if you are mad about losing your things then do your payments on time or don't get a loan on your precious items You need to be clear about if you are selling or getting a loan on items Items have to be tested and have to have everything included like chargers and such, they are not going to take your broken junk Jewelry HAS to be scratched to test if the gold is real, if you don't want it scratched then don't offer it If you don't like the prices their system is offering you, there is always Facebook and Offer Up and no need to cry about it online, they are trying to make money too YOU WONT GET EXACTLY WHAT YOU PAID FOR These employees get enough pressure as it is from their higher ups in a store that is almost always slow every day and these petty reviews are infuriating coming from a fellow customer All in All I think this store is good and they deserve better, I have had nothing but good experiences from very nice people - thank you for coming to my TED Talk be good people

DO NOT GO HERE!! THEY WILL RUIN YOUR JEWELRY. Took a ring there to get an estimate on, they…read morescratched it so bad that other pawn shops are now telling me it's scrap. It was a 10,000$ ring. Now worth nothing. Go literally anywhere else.