I came in to pay my loans and I as well paid for two air conditioners followed by I took my items home and went shopping. In which I come back home to plug in my TV that I had got out to notice that the TV is broke. So I return to the store to speak with management in which I was terribly applaud by how rude the situation turned out. The manager stated, that she knew she should have plugged in the TV before I left the store but oh well since you was gone over an hour you could have broke the TV yourself. she proceeded to blame me for the break of the TV and told me never to come back because she would never give me a loan. I have been a customer with Ezpawn for many years however, I will never go back to the location I did yesterday. Poor customer service. Knowing I did no wrong, and never once raised my voice, nor caused a disruption or disturbance in the store, for the response I received by management I will never return to the location in question. read more