My father went in and asked the woman working (who I believe is the owner) for help finding something. He even told her he had dementia and was struggling to find the item. Instead of helping him the attitude he received in return from her was DISGUSTING. This isn't the first time she's been rude, other family members have had trouble with her behavior as well--but I assure you it's the last time any of us will be back. Manners are free read more
Not worth the increased prices, even when you try to patronize local merchants when there is a lack of customer service and you get accused of theft trying to exchange an item that cost less then 3.00! 10 years of patronage lost in one visit, seriously, shop elsewhere, it just is not worth it. read more
They are very helpful and are surprisingly well stocked for a store which is not big box. I hope people will think of EZ True Value and keep small business going. It's the small business that keeps its money in the community read more
This was the first time I actually went to this store. I rented a carpet cleaner sat. afternoon. When I rented it, it looked like it was just brought back which I did not care , its a carpet cleaner. It was brought back the very next day cleaner that when I got it. They would not take it back saying the bottom needed to be cleaned off. Asked if they had a hose that could be borrowed and they said no. Had to take it home spay the bottom off and brought it right back. It was literally 2 mins with the hose. How rude to a potential new customer. Well I will never go in there again. It was the worst store experience ever. Really did they need the 20$ deposit that bad they had to be jerks. WORST EXPERIENCE EVER!!! I really hope people think twice before going there. read more