Booking an adventure with a company you have no personal references to is always a potential risk. We have adventurers who have done different activities all over the world from mountains, to oceans, to monkeys to alpacas and EZ kayak made everything ez and so enjoyable for us. We got so much more than we expected.
4th of July holiday we had a family reunion in sunny Las Vegas. Day 1 it was going to be a high of 108 degrees and 4 of us were gonna golf until we found this company w excellent reviews, the best pricing, extremely quick to respond ( like within an hour) crystal clear registration and our reservation for 4 turned into a family kayaking adventure for 25 people.
1. Booking
They were quick to respond to our inquiry, and adapted to our groups size. We had no idea how many of use were gonna go. EZ kayaks team quickly gave us codes, responded to emails, called us to ask questions to make sure we were accommodated. As the group grew, they offered us discounts and kept adding support.
*1 point of contact for the whole experience made things super easy and clear. No need to remind or ask questions repeatedly. He was in sync w us as we added singles, doubles, changed reservations and asked questions. 25 people are not easy to deal with coming from 5 states and 2 countries.
2. Pre arrival
The owner of the company personally texted all the people in the group that registered, sent videos and honest guidance of what to expect from their own teams opinions and feedback from customers.
Important:
The cave is not a cave, it's a dent in a rock. Seems it was a social media sensation, while Bobs beach was lovely. Skip the cave if there is a wait. It really doesn't mean anything when the Colorado River itself has so much more to offer. See if u can catch any of the animals like big horn sheep and eagles or herons.
3. Arrivals and setup
They were ready for us, they called us in advance to make sure we didn't get lost bc there is NO SIGNAL for 10 min before you arrive and while you are there. When we got there they were all ready for us and got us prepped and safely launched quickly. They treated everyone who had no experience like they were sincerely concerned about making us feel safe. They were warm, patient, smiley, and genuinely kind.
They also provided camera bags. Wipe them out inside w a dry towel to minimize moisture. Could be good to grab them first and open them up so the sun can dry em as much as possible before you put your cameras in.
4. The ride
Water guns made it epic. We had grandparents to 9 year olds on this adventure. Everyone was water safe in advance, life jackets were comfortable and no one tipped. The battle began right after he launch and we were so giggly a the whole way. We had a lovely glassy morning but we were totally lucky. We were the first or 2nd ones on the water to launch kayaks.
*Snacks and water were absolutely a hit. Sun chips, bananas, oranges, peanut butter crackers and cookies were all faves. Way better than we were expecting. Water was ice cold.
No need to bring anything to eat or drink. If u have allergies let them know in advance and maybe better to prep your own just in case but we were super pumped. Kids to elders all ate and had leftover to take. They even tried to give us more at the end and we couldn't even finish what we had.
Safety on the ride and fun were both their priorities and everyone was glowing by the end of the day. We couldn't stop talking about what a magical morning we had for the rest of the trip.
We had Burton on the ride sharing amazing facts about conservation, history, and all the biological and ecological features of the environment, While Gio cruised w us and just kept wanting us to enjoy and have fun. They
made sure everyone felt safe and was smiling.
We loved the views on Bobs beach hike and cooling off in the river was amazing. Water was so clear and you can learn why from the guys. Colors of the river were gorgeous.
5. Check out
Fast and simple. Just arrive, give them your life vest and grab an extra water or snack ! Done!!
We know we had the best luck for 25 people, but that's not really a thing. It was the teams attention to detail, having more than enough good quality equipment, excellent timely communication, staff that had a sincere interest in our happiness vs tryin to rush us to get back for their next tour. We honestly had more time than we needed and even finished early for a group so large.
They earned our trust and friendship bc they really paid attention to everyone's experience. Thank you EZ Kayak, you made us fans for life! read more