We ordered a 30" x 80 framed solid wood door. The girl on the phone asked my husband what size…read moredoor he wanted and gave him their product number for it (nothing that meant anything to him and nothing that indicated she had gotten the order accurately). When it was delivered, it was a 32" door. When he called about it, he was told that they would order us a 30" door for half price delivered. BUT...no take backs and no credit for their mistake. Take your chances...make sure they get your order right or you will eat it! Oh, and then I called and left Mr. Matthews a message but no return call.

I'm about to put a lawsuit in on Mathews & fields lumber co. They are taking forever submitting…read moreunemployment insurance claims paperwork and I want my back pay. I already got hired at three different jobs which I'm going to work all three cuz I'm a beast like that. 2 part times and a full time. At least 2 of them I'm taking for sure. but I want my back pay. Don't ever work for Isiah Bingham or his dad or that lumber yard they suck! After 10 months of all the overtime I worked in extra work I put in when no one else did And I couldn't even get a single dollar raise or even over any sick days or vacation. If there ever was a company that operated not by the books it's them. I swear I don't even think they have a book to go by. Either that or they lie on all their paperwork. And they should be safety audited. I got injured pretty much everyday because of unsafe working conditions and poor training. They treat their employees like crap and the other employees treat each other like crap and swear and yell and are completely unprofessional. I worked hard. Meanwhile, the lead on the truss table is always on his phone gets to take however many paid days off He wants and takes as long of breaks as he wants without any repercussions. He does not lead and he does not train or answer questions from his co-workers, just greets them with disrespect and arrogance. I voiced my concerns on safety and the mistreatment of each other there and was only met with confrontation and my supervisor even put his fists up and threatened me and told me to shut my mouth. They just wing it everyday. Lousy.

Well, again, this isn't fancy, but this is one of my favorite places to shop. And it has everything…read moreI need in one spot. This huge store that has everything for your home remodel: flooring, carpeting and padding, sinks, faucets, hardware, doors and storm doors, vanities, toilets, shower doors, and more. The most valuable things here are the employees. They're great! They're knowledgeable and helpful without being intrusive. The best one here in my opinion, is Jess. There's nothing I've asked that she didn't know the answer to. She used to own a flooring business, so that's a strong area, but she is very knowledgeable about everything. Jess also pointed out another valuable benefit here: the wall by the exit which has business cards of contractors. Jess also mentioned a few that frequently do business with them. It wasn't, however, an endorsement of the quality of their work necessarily, rather who's a frequent customer/contractor, and seems to be professional and nice. Another reason I love shopping here is their free Project Planning and Design service. This has saved me money, time, frustration and been very informative... and fun. As you enter, the first room has kitchen flooring, sinks, faucets and some hardware (to the left) as well as everything for your bathroom (to the right). The Project Planning and Design Center is in the middle. The larger adjacent room, has doors, countertops, more flooring, carpeting and padding, doormats etc. Everything is neat, well stocked, and labeled. And the employees are never too busy putting out or straightening stock to help a customer. That alone is worth the trip here, since customer service is a dying art. There's free parking in the large, private parking lot, and they will be happy to take things out and load your car. This is on the main drag on Empire Boulevard, conveniently next to Tim Hortons. You can celebrate the savings on your remodel...just saying.

Met with Ralph. We went there to look for a memorial stone for our daughter. He was very patient…read morewith us as we looked around for two hours for the right stone. He then just gave the stone to us. He understood our situation. The kindness he showed us when we were processing our grief was very touching. Thanks

From the owner: Specializing in: - Stone Natural…read more- Granite - Landscaping Equipment & Supplies - Marble-Natural - Stone Products - Lawn & Garden Equipment & Supplies

These guys are great! Very helpful and very nice to deal with. They know there products and…read moreservices and will do what they can to help you. We have rented floor sanders and a small bob cat and had great service!

From the owner: D&L Supply and Rental specializes in a large variety of:…read more Rental Equipment (Large and small) Bulk Landscape Products (Mulches, Gravels, Soils, etc.) Erosion Control Products and Geotextiles Concrete Products Safety Equipment and Supplies Lawsen Products Attachments Weber Compaction Products Allen Engineering Concrete Tools

We ordered a concealed door handle and lock from BuildCorp. Their own instructions proved the…read morehardware would not function as promised. When confronted, BuildCorp admitted they had misinformed us. By that point, our door was already cut and drilled to fit their faulty product. We asked for a refund and agreed to keep the hardware anyway -- denied. We offered to return the complete set and requested damages to cover the ruined door and contractor's time -- denied. Instead, we were met with lies, deception, and evasions from a representative named Bruce Gordon. This company engages in fraudulent practices, refuses to honor responsibility, and leaves customers to absorb the cost of their misconduct. BuildCorp should be reported and investigated.

Was not able to assemble handles due to a design fault. Asked for refund, but was denied cause it…read morewas too late. I wrote a negative review and they wrote me back saying they'll make it right despite the time frame. So I sent more pics and videos to support my case and they told me to contact the US manufacturer for instructions, which replied saying they're not familiar with that unassembled version of the item (as probably Buildcorp isn't nor they sell a lot of that specific product). So I contacted the EU manufacturer who sent me the same assembling instructions I knew already and confirmed my observation on the design fault. So I asked Buildcorp again for a refund, but they told me that it was too late (!) and they could only help with assembling. Not only assembling was very clear to me, but after a month of back and forth, they still had not understood what pieces of the item I was referring to and asked me to send even more pictures. Realizing they were just making a fool of me, I wrote them to just add the schematics I received to the product page - as other items have - so that other customers would not incur in the same surprise I have. They stopped responding and did not add any picture.

I've reviewed this place before, and it's still such a great little hardware store. I've picked up…read moreall sorts of things here like nails, WD-40, and random odds and ends. I recently learned from an online friend that they also sharpen knives! The prices are fair, and depending on the day, they can have them ready in about an hour (sometimes even faster), which beats waiting days like other spots. A few times a year, usually around the holidays but sometimes other times too they run a buy-one-get-one-free deal. Definitely worth checking out, but I'd give them a quick call first to confirm when it's happening. They also have a punch card program, and I grabbed a knife bag for $5 that's totally worth it. All in all, it's a solid neighborhood hardware store-with friendly staff, fair prices, and plenty of parking in the strip mall area.

the neighborhood hardware store is not dead ..walked in and immediatly greated and asked how could…read morehelp

********Update: I have not one or two, but four leaks in my roof. I am not even going to call this…read morecompany, because I know it's going to be a major hassle getting them to come and look at what needs to be repaired. Beyond that, I wouldn't trust them to repair it correctly, anyway. Now I need to locate a reputable roofer and deal with who knows what! Furthermore, last summer we repainted our shutters. This was the first time I looked closely at the addition portion of my house that has a tar roof. Looking out the window, it appeared that their level of accuracy was a 7 out of 10. Up close, I can see it's more like 2 out of 10. They whacked the vinyl siding a number of times with the tar, never reaffixed part of the siding down, and where they did, it's fairly shoddy nail work. $#*!

I was referred by a neighbor. I called the number on the website and a man answered the phone by…read moresaying 'Yeah?" I said 'Is this reasonable roofing?' 'Yep what do you need?' 'Well, we have a roof leak can you stop by to have a look?' 'Sorry lady I'm booked through the end of the year so you're on your own.' Click. The most surreal unprofessional conversation I have ever had.

So the continuing saga. The grill was to come Saturday ( the day before Easter.)or no later than (…read moreday after Easter)Monday. It not only didn't came either of those days , it came the following Tuesday 4/2. That's not the half of it , it was in a box . Yup! Unassembled! It was sent back once again. This time I was told there was one in the store, fully assembled and my name is on it. They would get it out to me asap. Possibly the same day. ASAP turned out to be Saturday 4/06. Now I get to spend a third day at home waiting for this grill to be delivered yet again. I can hardly wait to see what condition this is in next. The value of this purchase? Who knows.

I see a lot of negative reviews, but I have always found the staff polite and helpful. People have…read moreto manage their expectations.