Hugo was very helpful and reliable. Although I didn't end up using his service, he still took the…read moretime to find solutions. My parents had their vehicle broken down in Los Banos and he provided different towing companies and auto shops in the area. If I ever needed a ride in the surrounding area, I would reach out to him.

Hugo, our driver, was a pleasure to be around and really saved our butts. We called his service…read morearound 2:00am and he was able to give us a ride into town after our car broke down. Quoted us a price and he was spot on, no upcharge. If I lived in the area I would his service exclusively. If you're ever in the area and need a taxi service, do not hesitate to call.

I was very pleased with the quick response and great customer service Hugo displayed. Even texted…read moreme the morning of my trip to make sure I arrived in Los Banos safely. Came to the pickup location early and didn't charge me for waiting a few minutes over the scheduled time. Didn't just drop me at the airport. Waited until I found the correct building before leaving. Will DEFINITELY call him the next time I'm n the area! T Slay

Love this cab every time I call he's there quickly and with a smile. Never an issue and fair…read moreprices! He's always very talkative which is something I love. I'm a total people person. Cab is clean and smells good.

Absolutely unprofessional…read more. I called he said he wasn't available.. 10 min later he called back and asked if I still needed a ride I said yes. My car was at a mechanic and I didn't want to walk with my 5 year old and fiance in 104 degree weather. That's why the 1 star. He showed up with his wife or mother? in the car.. I've never known a cab company ok with extra people in the car having a conversation making it almost impossible for us to ask questions about the issues we had with the ride. The unprofessional part is when I called I asked if they took debit he said yes. Then when we started driving he said cash only today but I will stop at an ATM no charge. In the window it says $2 per mile. I'll post a pic when I'm done writing this.. according to my gps he was only taking me 1.5 miles. So I then noticed HE DIDN'T TURN ON THE METER. Again I'll post a pic when I'm done with this review. When I asked him about the meter he waved me off and said $10 for the ride.. No explanation like its broken just a rude wave.. before I could speak his wife or mother? spoke louder so I couldn't ask about price. I let it go because I needed the ride and took pics of everything in the cab instead so I could post this. I did need a ride an I did appreciate the call back but that ride was highly over priced and unpleasant. I won't be calling this service for any future rides. Too shady.

HORRIBLE HORRIBLE HORRIBLE DO NOT CALL THEM…read moreI called to get a taxi 1 hour later no show.I called he said I'm on my way still NO SHOW. Me and the kids were going to see santa imagine how they felt when the taxi never showed up. I HAD TO GIVE A STAR IN ORDER TO POST

Don't even bother, he'll waste your time. Had to come leave a review because I never had anyone so…read morebad

Do not ever use this service. We called tonight and when we told them it would be a few minutes,…read morethey left and refused to come back. The man, I believe Mando, was very rude. Don't waste your time.

Not 24/7...they stop at 10pm! I have never taken them because I'm out later than 10pm usually, but…read moreif Yellow Cab/Merced Taxi were busy in daytime hours, I would certainly use them! Very fast, timely & courteous--and more affordable than an Uber/Lyft! Comfortable, clean cabs & friendly drivers make the ride a pleasure!

I had a Horrible experience with these guys!! The only reason I'm giving these guys a 1 Star is…read morebecause they answered the phone!! They gave me an 1 1/2 to 2 hour window to pick me up and they told me that will call me back to possibly get me a ride a little sooner but I waited and waited but I never got a call back as far as I'm concerned they are not "A-1 Taxi Service" but A-None Taxi Service!! Definitely not there when you need them!!

Very fast, timely & courteous--and more affordable than an Uber/Lyft! Comfortable, clean cabs &…read morefriendly drivers make the ride a pleasure!

I don't know who is on duty right now, but worse customer service ever. Answered very rudely I…read moreinformed I was calling for one of our residents that will need a cab specifically a car due to disability. And was told unavailable until 4pm I said okay let me see if that works for them as I was asking the resident the lady hung up... do not recommend NO STARS

We rented a party bus this weekend for my daughter's quinceanera. The bus was clean and modern…read morelooking. The driver arrived dressed formally, and on time. 100% will be booking with them again in the future. thank you for making this part of that day seamless.

The person I spoke with was great and the driver, Mike, was super nice and the kids enjoyed it.read more