Loved the staff they were super helpful, super knowledgeable. They walked me through it…read morestep-by-step making sure I had the best things for me. They are also really great with kids which is a big plus. We will definitely make this our go to eye doctor.

This is the most horrific eye center I've ever been to. My lens aren't a year old and the…read moreprotective coating has started to peel off. Took them back the first week of March got them back April 9. The lens are a far cheaper quality of material than i originally had. You can see the Rx numbers in the lenses. Never, never ever go there. Had i checked their ratings first i would not have gone

Front desk staff and opticians are incompetent. They bragged about how they carefully inspect…read moreeyeglasses before dispensing to patient. Despite me providing my Silhouette frame and pattern, my glasses came back with wrong pattern, TWICE! Front staff acted like they were doing me a favor by not charging a fee for a referral to ophthalmologist for Lasik. Two things. If a professional tells me they're not charging me for something that's a common practice like referrals, are there hidden charges for services they aren't telling me about? Second, why do i need to provide my medical insurance? I was told in case I come in with a medical emergency and too upset to provide medical ins info, my card would be on file. If I had a severe eye injury and I was that distraught, I'd go to the ED, not their office. Definitely not returning.

Always professional service. Front reception staff as well as professional staff very friendly and…read morewelcoming.

Dr. Byrd is so aware of everything eyecare. When a sudden rash of floaters in my eyes signaled…read moretrouble, I was seen in no time and immediately referred to an ophthalmic surgeon. The quick response allowed me to have laser surgery and avoid more complicated full surgery for my retinal tears. But imagine my surprise when I realized that My Eyes' office has more up-to-date retina eye scanning equipment than the surgeon's office! Dr. Byrd really sees to it that the care they provide is the best it can be.

Laura Smith is personable and thorough. The staff is professional, friendly, knowledgeable and…read morewelcoming. The place makes you feel like family and FAMILY TAKES CARE OF FAMILY. I trust my EYE HEALTH with Dr. Smith and her staff.

Absolutely Horrible Service! As a new patient I called and made an appointment. Gave my insurance…read moreinformation and everything. Was experiencing serious issues with my eyesight so she scheduled me right away. I get to my appointment at 8 am as indicated. The doors were locked. They opened the office after 8 am with quite a few people waiting at the door. The person assisting told me there was no appointment for me. There was an account started but nothing scheduled. She called the person who created the account and her reply was "I don't know I talk to so many people". She could not fit me in until 2 weeks. I should have known something was up when I didn't receive a confirmation. What incompetence and poor customer service.

Dr May and Dr Martin are fantastic! Been going here for years and always a pleasure to work with…read morethem!! Timely and accurate.

This eye doctor office had lied to me yesterday when text them ahead of time that I needed to…read morereschedule because I was not going to be in town that I needed to reschedule appointment and I have it on text messages. I've been with them for a years and their service . I had issues with some of the technicians one of them acted like she didn't know what she was doing but I overlooked that as her being maybe a newbie . But it was until I've had a few cancellations and or emergencies and things come up they get pissed off because you're having to cancel an appointment. The doctor would somewhat get on me because I have canceled my appointment prior and I did not appreciate that because it was none of his business why I canceled. The doctor should keep his mouth shut because at the time that I had canceled I had told them why I had to cancel, Also I suspect Medicaid and Medicare fraud because I've learned today that with Medicaid your only supposed to get one pair of glasses every 2 years for the for the past few years they've been giving me a pair every year with Medicaid which is stealing from the Medicaid insurance which I will be reporting to the state. They're very Petty and money hungry. My daughter which is under the age 18 they always wanted to see her and my grandson twice a year which that is stealing from the government of insurance. As my daughter had not had any eye problems and were not issued glasses the last few years and yet they wanted to see her twice a year which did not seem or sound right. I would not advise anyone to go to this company at all but that's up to you. The office was clean the floors were clean but a couple times when I were there the bathroom was not it had toilet paper on the floor a couple of times and the commode had been stopped up when I was there to witness it. When I had to cancel my appointment yesterday which was a week notice the lady that typed out the text to me told me that since I had appointments and I canceled quite a few and remember I had appointments for myself my daughter and my grandson they ended up canceling all of our appointments and telling us we're not welcome to have appointments but only to be walking which could be an hours in waiting. I asked her why she said of a new policy that if you cancel a lot that you cannot make appointments anymore that you can only be a walk in and I thought to myself that's BS and not business like she also claimed that she sent me only a text message letting me know of the new policy which is a LIE because I received no such text messages on cancellation policies. That is not good business because sometimes you have to cancel in life because the emergency car breaking down and such and sickness. And that made me feel like that they will all out for money missing that dollar even though I had canceled in advance recent appointments/some past that you cannot cancel or you would be considered or walk in which is BS because I never received such text email or home mail or telephone call from them oh no such policies. While I'm at it I'm going to make a notation on this, The eye doctor seems to have a bit of an attitude and always in a hurry to get another patient in means more dollars in his pocket it always seems that he had no time to really talk to you about anything and one time he ignored my question it's all about money with this Oasis eye doctor. I have found a new eye doctor that has a lot of wonderful reviews and there NOT out for that dollar which is considered money hungry. But I will be reporting this company to the department of insurance with health of North Carolina. THERE NEEDS TO BE AN INVESTIGATION WITH THIS OASIS. I will be reporting this Oasis eye doctor agency on all my platforms to let people know how they are. These people are liars and the doctor seems like they're out for money which I feel like they're committing FRAUD with the insurance company and out for that dollar beware. PS most of my appointments that I had to cancel for me or my grandchildren we're canceled ahead of time very few was canceled on the spot and it was beyond my control. Everything I'm writing is true to the best of my knowledge and what I have seen an experience.

My family and I have been going to Dr. Said and his staff for several years. We always receive the…read morebest care and friendly service.

I have seen Dr Colborn a couple of times, with acceptable results, over the past few years…read more However, my most recent visit may be my last. I arrived 10 min early for my appointment with all paperwork complete. Over 45 minutes later I was still waiting and no one had said anything about the long delay. So, I left. Later that day they called and offered me an appointment the following day. That appointment was rushed and the doctor only talked about my cataract and did not go over any other eye issues such as my glaucoma numbers. When checking out I had to argue with the receptionist to get her to look on the chart and tell me my glaucoma pressure numbers. She just kept saying over and over that if the doctor didn't say anything then it was "ok". How do I know that the doctor didn't forget to tell me. She was in such a rush. Glaucoma runs in my family and I need to track my numbers. I have a few other eye issues I will not get into here. You get the picture. The staff must enjoy it there, they seemed to be having a great time joking and laughing with each other. Too bad they get interrupted by customers.

Another great visit with my favorite health professionals! I have to thank the entire team from Dr…read more Colborn to Suzy to Nyia. They were short staffed and had multiple issues to handle today, yet still got me in and out in record time so I could return to work. Thank you, ladies- you're the best!

A friend recommended Dr. Adam Bryan to me and I am glad he did…read more Dr. Bryan is thorough, patient, and friendly - and best of all, he took time with my appointment. He has a perfectly reasonable, logical explanation for whatever ails you, and he does whatever he can to explain it to you. He also uses technology that - prior to visiting his office - I hadn't seen in other optometrists' offices, like the camera that takes a big, clear photo of the inside of your eye to check for any horrifying abnormalities and to compare the overall state of their health year after year. The rest of the staff was really helpful. An employee that was awesome helped me pick frames and I personally didn't feel any pressure to buy, just helpful suggestions about the shape and color of the frames. There is a reason Carolina Family Vision was voted "Best Eye Doctor" in Holly Springs this year.

I have been coming here for my son for almost 4yrs and it has always been a good experience. The…read morefront desk girls know who we are, great us with so much love and really seem to care about their patients. The doctors are very kind, and have always steered us in the right direction for my son's eye care. They might be a little more pricey than other places, but I feel with the customer service and the experience we have had there makes it worth it!

My best experience with an eye physician. Caring, thorough and explained everything. He made sure…read moreI understood the test results and prescribed what I needed. Fantastic experience.​

** Read fully to see how they tried to hide their failures** At first it seemed like a great place…read morewith a great selection of glasses UNTIL I got my glasses and they were terribly off. Eventually it turned into me getting migraines. After returning to their store a few times trying to troubleshoot my issue of feeling like I was crossed eyed when wearing my glasses that were $316 WITH insurance they made me an appointment. At appointment time I was told that I have to pay even more to have it corrected. I will be disputing this with my card and insurance because I refuse to spend even more money when they obviously entered something incorrect pertaining to my astigmatism. I should have never left Carolina Family Vision since I've never had an issue with my prescription from them. Edited to add: I just thought I should fill everyone in. Two months ago they did replace my lenses without a recheck so they actually confirmed that they DON'T have good customer care. It also shows that you don't have good communication in your office since you wouldn't have said that had you known you all have already failed. Shame on you for trying to hide your failures.