I was helped by Hobraiam in Fayetteville, NC. He took the time to help me find the proper pair of…read moreeyeglasses that fit my eyesight placement, face shape, and my color/style preferences. He was personable and knowledgeable. I walked out of the store knowing I found the best pair of glasses for me. Thank you!

What a great place to come and get glasses. Mallory was awesome and I would buy a thousand pair of…read moreglasses from her if I could but I don't have room in my carry on. A++ to infinity and beyond!

I arrived this morning at the Durham Target location (South Square) to pick up my new prescription…read moreglasses after receiving a text message that they were ready. Upon my arrival, I was informed by a staff member that they would not give me my glasses because an optician was not on-site. The glasses were fully paid for ($700.00) and I made a special trip just to get them. if Target cannot suffjciently staff their optical shops, then they should not offer the service. If you are picking up glasses from any of their locations, call first Is my recommendation.

Lance & Seqouia are phenomenal workers! They are wonderful and went above and beyond for me! This…read moreis exactly why i come back here. Thank you both again for everything!!!

Better Customer service, better staff who are professional at all times while clients should expect…read moreprofessionalism, not lash outs.

Dr. Balch and the staff in the office are great but their billing department leaves a lot to be…read moredesired. I paid at the time of my appointment for my services and for my new glasses. I came back two weeks later to pick up my glasses (still happy), and after about 3 more weeks I received a text saying I had an outstanding bill. I thought it was a scam and reported it junk. I received an email a couple of days later again saying that I owed $133 for my visit. Confused, I called the number at the office and went through the options. I was sent to an offshore service that barely spoke english and could not explain in detail why I owed more money AFTER my visit was compete for almost a month. After another call I was able to receive another version of my billing statement. It STILL did not detail why I owed an additional $133. The math didn't even work out on the document. I called the number, and again was sent to an offshore call service, and all they would say is, "your insurance didn't pay what we thought." I have reluctantly paid a bill that came a month after I had my appointment and follow up because I don't want to affect my credit. Because I still have not been able to have a detailed explanation of what was/was not paid by my insurance to explain why I owe the additional payment I will 99.9% certainly be going to a different eyescare provider in the future. The medical care was great....the billing/customer service after was awful.

Complete waste of time. Customer service is lacking. Receptionist lacks initiative. I'd award…read moreZERO stats if permitted

The staff was friendly. However I waited over an hour past my appointment time and still had not…read moreseen the provider. I was not informed I'd be seeing the doctor via telehealth before my arrival. The. Proceeded to say there would be a tech to assist. This will be my last trip to Americas best.

Went to see Amy at Myeyedr and she was so so helpful one of my dementia ladies that I take care of…read morebroke her eyeglasses and Amy had them fixed for me! I was so blessed!!!! Thank you from the bottom of my heart Annie

Business Manager, I asked to talk to you Friday, but the…read morereceptionist would not bring anyone out, saying "They will just tell you what I'm telling you." You may want to contact your regional manager, Chelsea Jannone, she is fully aware of the unacceptable treatment I experienced at your office. She has my phone number if you would like additional details or information. Thanks.

This has been the chosen spot for my son's glasses, I will say for at least the last 8 years (is it…read morepossible it could be 10???). My son likes a specific type of look and frame and Oscar Oglethorpe is always able to accommodate. I remember the days when all frames were $150 (that's how long we've been customers). Just like everything else, there has been an increase in prices, but the customer service, quality, and materials have never been lacking (at least not for us). If you are one who prefers glasses and want to wear spectacles that are a conversation piece or you just simply want to stand out--Pop in to Oscar Oglethorpe--in there, you are sure to find something to fit the bill.

As someone who has been a glasses wearer for all my life I think this is probably the best…read moreeyewear/optician I have ever been to.

great place they helped me after having a issue with my contacts very pleased with how i was treatedread more

I've been purchasing my eyeglasses from Risk Associates for the better part of 20+ years. And when…read moreI buy said frames, I don't spend $50 or $60 I spend $600-900. so imagine my surprise in just a little bit after a year I noticed that the glasses were blurry, so I took them into the fort liberty shop and asked the Frontdesk person what my options were. And since my prescription is expired a little more than a year and since the glasses were purchased just over a year, the best they would offer me is 50% off a new prescription for the crappy ass job that they did in producing this one year-old set of freaking glasses, to prevent it from getting scratched. 23 years. I will never, ever, use this company again.

Have always had good service at Spectrum eye. Dr Athans is great. Clean modern facility where you…read morecan see the eye doctor and get your glasses. Note: bring your checkbook. There is an additional charge for using a credit card to cover the fee they are charged by the credit card company. I've seen reviews complaining about this charge .. this is not an uncommon practice.

Everything Not having patients come back for testing because of not having staff available and…read moreequipment not working and other reasons given Staff not being able to explain what the testing is for Dr could be less curt

I wanted to update my glasses, and my son suggested that I go to Carolina Family vision in Holly…read moreSprings. I went and needed to make an appointment- a week later 4/21/27 i was examined and I was impressed with all the updated machines. I had to wait a few weeks for glasses to be made, which is not unusual. I then went in and tried them on, these were $900 bifocals with all the bells and whistles, but the long-distance view was blurry. I immediately told this to the woman helping me, but she said take them home and get used to them and if they don't get better, bring them back. After a week, I went back and they gave me another exam, and the results were different from the first. After waiting another week or so, I went back again. the new glasses were fine. However, upon leaving, they handed me the old prescription and did not give me the accurate prescription. All was fine until I wanted to get a pair of prescription sunglasses from Costco. I gave them the script from Carolina Vision and waited a week. These sunglasses were for a vacation planned for the beginning of September to see Ireland. Well, when I tried the new sunglasses on , they were blurry. The optometrist at Costco tested my regular glasses and discovered the the script the I was given was the wrong script. so now i have to go on my vacation without the benefit of great sunglasses . Bottom line - Carilina Family vision looks pretty on the outside, the salespeople are professional, but behind the scenes it is a clown show .

I have been coming here for my son for almost 4yrs and it has always been a good experience. The…read morefront desk girls know who we are, great us with so much love and really seem to care about their patients. The doctors are very kind, and have always steered us in the right direction for my son's eye care. They might be a little more pricey than other places, but I feel with the customer service and the experience we have had there makes it worth it!

The older lady at the desk refused to look up my wife's insurance and was completely rude when we…read moretried to explain what it said on the card. WILL NECER GO BACK HERE so we left and went to Happy Eye Care on Elmsley where they looked up the insurance on the card with no problems. Perhaps My eye dr should give customer service classes to their employees. But I'm sure this review won't matter to them so to the general public STAY AWAY

They were very helpful and my appointment was speedy. They were very upfront about costs.read more