I can't recommend Pat and Tammy here. They are kind, experienced, and caring. You'll receive…read moreexcellent service from people that really know what they're doing. A very good local gem of an eye clinic that I highly recommend you check out.

Individualized, excellent care from an independent provider rather than a chain. I have a…read morechallenging refraction, and the lenses I got from New Vision are the best I've had in years. I'm thrilled to be able to see well again, and I felt listened to and cared for throughout the process. Highly recommend.

It was due to the excellent reviews here that I went to Skokie Optical, not realizing that when…read moreRosen took it over it lost all the aspects that made it such a fantastic optical place. They only take appointments here on Mondays, and the lab is no longer being used. We booked our appointments 2 weeks out, only to have someone call us a week before the appointment in August to reschedule to a week later. When we got there, we were warmly welcomed and the optometrist did a decent job. We had decent optical insurance. I used to work in the optical industry many years ago, and I found Rosen's model remarkably similar in its predatory nature. Rather than point us to the frames and lenses that would receive the most coverage through our insurance, the optician pointed us to the most expensive lenses our personal money could buy. We bought 1 pair of single vision lenses and 1 pair of progressives through the insurance, plus 1 pair of single vision lenses out of pocket. After the insurance was applied, the out of pocket for the insurance-paid glasses and those I purchased out of pocket were nearly identical--upwards of $300 each. Tack on another $600 out of pocket for the progressives after insurance was applied and the glasses were $1200+. When I asked the optician to convert the lenses over to what was covered, she argued that the total amount we'd save was a mere $40, which was disingenuous at best because that was the difference in out of pocket cost, per lens, but my insurance covered a higher proportion of the insured lenses than the specialty ones. When I asked what was remarkably better about the upgraded lenses, the optician said "you can see better out of them" with absolutely no further explanation about how, qualitatively, they improved vision. The bonus was when the single vision glasses took over 3 weeks to arrive. When I called to ask about them, they said this was standard timing for all glasses throughout the industry, which I know is false because even 20 years ago with an external lab glasses were delivered within a week unless they were really specialized, like glass trifocals. The progressives took 6 weeks apparently because the first make didn't pass inspection. We will not be back to Rosen and resume our search for an ethical optical place for next year. What a racket.

They handled everything and have a doctor onsite. They have an on-site lab, which is getting very…read morerare these days. I had contacts the same day of my exam and glasses within a couple of days. Eddy and his wife are very friendly make you feel welcome. I couldn't be happier with my new glasses.

Since my cataract surgery, I can't be outside in the Sun without my Sunglasses. A few weeks ago…read morethey fell out of my pocket and I accidentally broke them in half. Since I'm not in Chicago, I began to panic...I shipped them back to Dr. Shira and within a week she was able to place the lenses in a new frame and return them to me. It's not just the outstanding service, the excellent inventory and the value...Dr. Shira truly cares about her patients with integrity and courtesy.

Being new to Chicago, I spent time researching optometrists in the area, and I'm really glad I…read morefound Dr. Shira. My experience with her was excellent, she was knowledgeable, efficient, helpful, and very thorough during the exam. I ended up getting a new glasses prescription since my vision had changed slightly. Dr. Shira was incredibly kind throughout the visit, and I felt well taken care of. Highly recommend!

Best optometry experience I've ever had! Every single person exuded a great blend of friendly +…read morerelaxed + competent. The "what's better, A or B?" test which has been stressful at other places was easy here. I got more useful info about my eyes than anywhere else. Highly professional, informative and enjoyable!

What can I say about Dr Kohn, he is simply THE BEST!!. What Doctor goes out of his way on a…read moreweekend no less than to see how you are doing post cataract surgery. Dr Kohn continually gives the best no BS explanation on your eyesight. He is so personable, and friendly. He goes over the health of your eye in great detail and lets you know how things are. I cannot say enough about him, he is the best.

I recently had new eyeglass prescriptions done form Pearle Vision…read more Alvi(store manager) assisted me, and while we had adjustments madw with the precription, it all was corrected. Alvi was a great help! Their customer service is very good. Grace L Virgilio

Gabriel and Elvi are fantastic. They were so accommodating and helped me find amazing prescription…read moreglasses. They are very knowledgeable and take time to make sure you are happy. I also purchased Ray Ban sun glasses that are sharp. They have all different type of frames to choose from as well. I highly recommend going to Pearl Vision in Skokie! Sam R

Great selection of frames plus the optometrist is fabulous. Explains everything carefully, clearly…read more& thoroughly. Great place!!

If you are seeking unparalleled quality of care, look no further. My family and I have been…read morepatients of the optometrist and opticians at Linton for over 25 years - longer than I can remember. The reason is simple: Their professionalism and commitment to service are outstanding. During the pandemic added safety measures were provided, and we were safely served. Today was typical - an accident left me with a broken eyeglasses frame and no spare pair. Within an hour the Lintons had me up and running again with a temporary replacement frame that accommodated my old lenses. (They would not accept payment.) In accordance with the Yelp guidelines, I wish to affirm that my comments were not solicited.

(This experience is from 2025. For some reason I was unable to post it at all by the…read moresystem/company, until now) I was searching for a new eye doctor in January (2025), and so I saw that this place was near my house and had strong reviews. My appointment in January was generally fine. Dr. Patel is considerably more personable, professional, and kind than the staff working in the front. I liked Dr. Patel, she gave me a new prescription, explained that now I need transition lenses and gave me options for getting contact lenses for distance vision and using readers for up close, which is what I opted for. The ladies at the desks upfront are clearly there to insist that customers purchase contacts and glasses through Eye Wellness. I learned a couple years ago- GET YOUR CONTACTS ONLINE!!! They are literally 50% cheaper or more. Same was true for this most recent prescription. They quoted me $250+ for a 6 month supply of monthly lenses. I got them online for $130. And opted to purchase my glasses thru Zeelool, and both of the ladies tried hard to discourage me from doing that. I declined. Fast forward to April, I'm getting migraines. I haven't gotten migraines in quite a while and began the process of elimination to try and figure out what was causing them. When I eliminated my contacts and went back to my old prescription glasses, no more migraines. As I was experimenting I also went back to Eye Wellness to request a follow up for Dr. Patel to double check my prescription because it just didn't feel quite right. My near and distant vision was never as sharp as it should be (as it has been) and this inability to see close unless I have on readers seems strange to me because without any contacts or glasses I see just fine up close. So one of the ladies took the glasses I had with the new prescription, verified the lens was my new prescription (despite them saying Zeelool may mess up my prescription) and proceeded to tell me it takes a couple of weeks to adjust to the new prescription from the "Alice in wonderland" effect. I replied yes but it's been months, and I'm getting migraines. I also explained I do not use my glasses much, I really wear my contacts everyday and use readers. So she made the next available appt which was a week away. I confirmed I wouldn't be charged for this follow up appointment and was given no other instruction. I showed up for my appointment expecting that I would be receiving another eye exam to verify that my original prescription was correct. That was not the case. I was informed by one of the front desk ladies who also does some of the diagnostic tests, that Dr. Patel will need to see me with my glasses to evaluate whether there's an issue with the glasses. I explained (again) that I don't typically wear glasses, I prefer wearing contacts, which are the prescription they wrote for me, so I assumed they were going to reevaluate my eyes and ensure the prescription was correct and that no one told me I needed to bring in my new contact prescription AND my new prescription glasses (that I don't wear). I live literally a 5 minute drive from the place and Dr. Patel was in with another patient so I said I can run and go get both and come back, and she said no we'll have to schedule you on another day, I asked why I couldn't be examined at least then since I waited a week to come in, and haven't been wearing my new prescription to avoid getting migraines, and no one told me I needed to bring them with me to be evaluated. So she went to consult Dr Patel and then said "yea you need to have your glasses with you so she can check the prescription on you". Again completely not getting the fact that I said numerous times I wear contacts normally. I don't even know whether she accurately explained the situation to Dr. Patel, so I can't even fault her in this situation because it was her staff that is responsible for the poor communication and inflexibility that occurred related to this follow up exam. So this front desk woman said the next available appointment is next Wednesday and that's when she could schedule me to come back. I won't be returning to this place as a result of the abrasive attitudes of all of the front of the house ladies working there. I hate to leave a review like this because I really liked Dr Patel, and I do not enjoy giving negative reviews to any women owned business. However, when the attitudes are not welcoming, and there is clearly an effort to suck customers dry by upselling glasses and contacts and discouraging tactics that actually save us money in the current economic conditions, I have to say it.

Great place - friendly and helpful people. Came in for a nose piece for glasses from another place…read moreand they accommodated me completely.

My Eye Dr has served my wife and daughter for several years, but I have used a different eye…read moredoctor. Because its store was convenient, however, I stopped by to have some frames repaired. The frames had been broken in several places and took some time to repair, but they were back to new condition. When I sought to pay for the , I was told there was no charge. What a wonderful shock! It is a real thrill to have such a customer-friendly business in the neighborhood. P.S. my wife and daughter have always spoken well of My Eye Dr, and now I know why. Five Stars!!!!

Your website says you accept all insurance. Just to be on the safe side, I called and asked if they…read moreaccepted my insurance and they confirmed that they did. "Yes! We accept all insurance!" For my convenience since I had another appointment in Evanston that day, I visited the office to pick out new frames. I was greeted and was told that someone would be with me. There were several stations where some customers were being helped and some employees had no customers. I walked around the lobby to start looking at frames. Sat down for a few minutes and got back up and continued to shop the frames in the store until finally one employee that was sitting there with no customers asked if I needed help. REALLY?! I explained why I was there and she asked if I had insurance and I told her yes. She asked what kind. I told her. Then proceeds to tell me that they DO NOT accept my insurance there. I told explained that I was told by one of her colleagues that they did. She told me maybe I should go downtown. So...poor customer service, bad employee training, uninformed employees. All just bad and a total waste of my time. DO BETTER!

If I could give 0 stars, I would. I have been going to Custom Eyes in Roscoe Village since 2009…read moreand downtown since 2010 and have had absolutely phenomenal experiences at both locations. The staff were lovely, the service wonderful, and the glasses beautiful. When I moved to Wilmette, I found this was the closest location to my new home, and I will never go back after what I experienced. My husband went first, and told me the staff were obnoxious and aggressive about selling glasses, which was the opposite of our experiences over the last 15+years at the other locations. I went to see for myself, and completely agree. The woman was rude, pushy, and judgmental. When I told her I wanted a second pair and therefore did not want to spend a lot, she got very nasty and rude, and bristled at my decision. When I came to pick up my glasses, she completely ignored me, turning her attention to shoppers and those waiting to see the doctor who obviously did not need to be helped. Her behavior was classless and rude, and she cheapened the experience when clearly this establishment has beautiful items and is part of a lovely larger chain. Evanston, you can learn a lot from the Southport, Roscoe, and LaSalle locations - they have it together! Your nastiness and judgement have no place in such a sweet neighborhood. Please treat customers kindly and respectfully and reserve your judgement for your own purchases.

Oh how I love CustomEyes. When my off-the-shelf readers went to 3.5 and my long distance was no…read morelonger perfect, it was time for progressives. I stopped in at lots of shops and after a visit to CustomEyes I never looked back. The eye business there is personal -- it's about expertise, customer service, and looking good. I cannot believe how many compliments I continue to get on the glasses I've bought at CustomEyes. Manager Laura is wonderful and her staff is a warm and caring bunch. Patient, too! After my first time, everyone in the shop knew my preferences. They are each expert at finding the glasses not that simply look good but that look great. I never stop in without an offer to clean my glasses or check the fit. It's a pleasure to do business there.

Honestly one of the best eye doctor experiences I've ever had. Dr. Ethezaz is super friendly and…read moreactually takes time to explain what's going on instead of rushing through the exam. You can tell she genuinely cares about her patient's vision and comfort The staff was also super friendly and welcoming.They helped me find a pair of glasses that fit perfectly and look great. Definitely recommend if you need a new eye doctor in Chicago. You can tell they actually care about their patients here.

Dr. Ethezaz and the man that helps pick eyeglasses are rude and unprofessional. The only nice staff…read moreis the receptionist.