After visiting 4 other outlets trying to find frames I like and are within my budget, I walked into…read moreCook Inlet Eyewear feeling a little reluctant as they were closing in 15 minutes. I expected to simply look through the stock and then move on. Instead I found an extremely helpful employee ready to go the extra mile. After looking at some of the frames I liked but explaining how they were above my budget, Bev thought about it for a second, then spent 30-40 minutes creating a custom frame that was within my price range and exactly the style I was looking for. I could not be happier with my experience, the service I received, and the feel good sensibility of being able to support a local business instead of a big chain store! Heck, I'm so happy with my experience, I made a yelp account just to pass on the word.

I can't recommend CIE highly enough! After calling around lots of providers in town, I walked into…read moreCIE and was greeted by Monica. She is extremely professional, kind, patient, and careful in making sure that people have a great experience. I haven't experienced customer service like this in a long time, and she completely made my day. I LOVE my new glasses and I will keep coming back here. Customer for life!

If you don't have time to read this whole review, just remember this: go to Ursa over any other…read moreeyeglass store. They genuinely care, they go above and beyond to make sure you leave happy, and if you're a dog lover, you'll adore their sweet shop pup, Juniper. You won't regret visiting! Now for the backstory: This morning, my glasses broke in half on one side. With my horrendous eyesight, I literally cannot function without glasses. I'm visiting from out of state and, of course, I forgot to pack my backup pair. Total nightmare. I almost went to LensCrafters since I know they do repairs, but I decided last-minute to support local and try Ursa because of their great reviews. BEST. DECISION. EVER. The moment I walked in, I was greeted by Juniper, their adorable four-legged mascot, and instantly felt at ease. Nancy, Julie, and Jamie were all incredibly kind, patient, and welcoming. They somehow managed to find a pair of donated designer frames that perfectly fit my existing lenses. Julie even said it's almost unheard of for that to happen--but lucky me, it did! The new frames were gorgeous (and easily three times more expensive than the online pair I had before), and I walked out not just with "fixed" glasses but with a major upgrade. The customer service was absolutely phenomenal, Juniper stole my heart, and the cherry on top was leaving with a beautiful pair of frames that I never would've expected to get that day--especially for free. I've been wearing glasses for over 20 years and have been to countless optical shops, but Ursa blows them all out of the water. They turned what could have been a catastrophic situation into a positive, even memorable experience. My biggest lesson: never travel without a backup pair--but if you do and you're anywhere near Ursa, you'll be in the best hands possible. Thank you, Ursa, Nancy, Julie, Jamie, and of course, Juniper!

Had eye appointment and was pleased. Quiet, efficient and functional. Didn't have to get eyes…read moredilated as doc stated he could easily see they were healthy. Large selection of frames.

Did not notice until I got home but optician at Eyemart Express had added a $50 optional warranty…read morethat I had not approved or ordered. When I called to cancel this I was told I could not as it went with the lens I had ordered. That sounded bogus to me so I cancelled my whole order. I do not like being cheated, lied to and screwed with. Bad place.

The peeps are knowledgeable and helpful. Glasses, however, turned out to be less than expected…read more Progressive lens were not great... the reader part was minimal. Must move the glasses way up on my nose for reader view.

Experienced staff. Friendly…read more Professional. 2 weeks to get custom glasses back. Onrush their frame selection was larger. Customer for 37 yrs.

I came to Anchorage in 1979. I went to Alaska Eye Care Center when they first opened. Back then…read morethey were the chic place to go, now, all the original founding doctors are gone, replaced by money hungry grubbers. Gone are the carpeted floors and quiet, spacious exam rooms where the doctors took time to LISTEN to you took the time to answer questions and just plain worked with you. The assistants were all polite and all the assistant pre-doc exam rooms were dark, quiet and private. Now it's a Walmart conveyor belt shakedown business. A bunch of women who, being foreigners, tell you what to do, and when you attempt to explain something, they look at you with glazed eyes, giggle, and ignore you to get the pre-exam done as quickly as possible. The doctors' exam room are small, harsh cubicles with no warmth at all, the doctor who dealt with me machine-gunning questions getting the exam done in as short time as he could, his schedule marked out in 30-minute blocks. The sales associates want to rush you through to buy something, and when you think about making a decision they huff openly being impatient. The one assigned to me was openly rude. I got my prescription and left. Sadly, Alaska Eyecare Centers have fallen far indeed since Dr. Diane Thanephon and they others where there. Sad.

The customer service is superb. I have been wearing classes and contact lenses for decades, but Dr…read more Lam shared many of her insights and observations with me about optics, fitting contact lenses and asked me many questions about my vision which allowed her to create a first-class prescription for both my contact lens and eyeglass prescription needs. The front office staff was very helpful in arranging my appointment and in contacting my insurance company regarding policy coverage. When I arrived for my visit everything had been taken care of. There was nothing for me to worry about. While I was at the clinic I noticed that there are many satisfied patients who return to Anchorage Opticians for their optical care needs. That made me feel very special. All in all, I was very pleased with the care I received from Anchorage Opticians. I will use this company again for my vision care needs.

From the owner: Anchorage Opticians established in 1955. Current owner has 38 years in the optical business…read more Personalized and professional service. Personal checks not accepted.

I had a great experience the first time I went. Great exam and doctor. However, it is nearly…read moreimpossible to set up an appointment through the phone. I have called from May-July through different days and times and front desk never answers. I cannot even cancel my appointment because of no answer. They have left me numerous voicemails as well and whenever I call back it is back to normal answers constantly. It is like a goose chase. I am disappointed because I actually enjoyed my service, but having to call multiple times and crossing your fingers they answer is terrible. Also, the tone of front desk was not that friendly either when they finally answered...

My husband was having severe eye pain starting around 5am. I quickly went on our insurance sight to…read morefind an eye doctor in network. Makar was the one that opened the earliest at 8am. We showed up at 8am on the dot and they were able to squeeze him in by 8:10. The doctor was very friendly and helped us solve the issue. Very friendly staff. Able to accommodate "triage" patients with no appointment with a friendly face.

Dr Jackie Lamigo made me comfortable right away. She is warm and kind. Her office staff the same…read more She diagnosed my issue, gave me a referral right away to have cataract surgery. Highly Professional and knows her Eye care to a T. From a Lifelong Alaskan, I won't be going elsewhere. No matter your age, issues, whatever, she'll calmly explain and diagnose. What a Gem! They are closed from 12-1 for lunch. Jfyi. Right across from Fred Meyers on Abbott. 9350 Independence Dr. Oh 907-561-1167.

The most caring and informative eye technicians and doctor in town. Thank you Doctor Lamigo!read more

We have been patients with Dimond Vision for several years and was extremely satisfied. The clinic…read morecustomer service and patient support has declined, since Dr. Kjome has left the clinic. Paying your bill is nearly impossible. The billing department operates eastern stand time zone. No one answers the phones, you always have to leave a message and hope you get a call back.

No one answers the phone. They charged me $60 for contact at fitting fee but I've worn the same…read moreexact contacts for over 15 years. The new owners have ruined what was once a great business. I was a patient here for over 25 years but I'm moving on.