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    Eyesolation

    4.8 (47 reviews)
    ModerateEyelash Service
    Closed • Closed

    By appointment only

    Eyesolation Photos

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    Michelle R.

    Definitely recommend! Hellen is amazing at her job. She takes in consideration how your normal eyelashes are to give you the most gorgeous lashes without causing any damage. The retention is always amazing when I go to her! She's super easy to talk to throughout your appointment and goes over the aftercare when you're done. (Make sure to buy a lash cleanser to keep your lashes at their best in between fills!!) Hellen has so much knowledge on how to do her job the best she can to take care of her clients. Everyone loves her so much, she's booked out like crazy! Try to plan accordingly and book ahead. (She has online booking which makes it sooo easy!) Best lash artist there is!! Thank you Hellen!

    Pamela V.

    Typical example of popularity going to someone's head . It is not often that I find myself writing bad reviews. I am 36 years old and have been getting beauty treatments for the past 20 years ,and this was by far the worst customer service experience I've ever had . After reading the good reviews I decided to give Helen a shot , I went to her a total of three times ( I even drove 45 min to go see her ) . 1st appointment was on the 25th of October. I and was booked for the Hybrid set , was satisfied with the result and booked followup appointments from way ahead as I could see her schedule was quite busy. We had a nice conversation while doing the lashes and all went well . As much as the lashes were great they didn't last me as long as I expected and most started to fall out before my follow up visit . Tried to move the appointment for earlier, but everything was booked. So the weekend before I was meant to see her I put on falsies as had an event on Saturday . 2nd appointment was back on the 20th of November. When I went back the second time she said she would be charging me for a full set since there was not much left, I was totally ok with it as I totally understand that is the policy and would not want anyone to work for free . I asked if she had enough time to go for a Volume set rather than the Hybrid and she said she had extra time , so she went ahead with the Volume set. During my visit she never bothered removing her mask to greet me or say a word to me during the whole process , didn't think much of it and just thought that maybe she was having a bad day . I left on my merry way after paying and was happy with my lashes. After leaving on the 20th of Nov I tried to move my appointment by a week as wanted to be on the safe side. I messaged Helen a total of 5 times but never got a reply back , even tried to call but no reply . I kept on checking the website for a couple of weeks and there was no mention that the place was closed, but just seemed as if the appointments were all taken. I finally received a message from Hellen after almost two weeks telling me that she was abroad and that I should have checked her Instagram account . A little advice here ; if you are running a business you might want to have someone either answer your phone if you are away or have an automated message saying you are away. It is not that complicated !. 3rd appointment was on the 17th of December and this is when the whole ordeal started. The 17th finally came and my lashes this time round lasted longer as really took good care of them . Went up on the bed and Hellen immediately said that she would charge me for a whole volume set as I had eyelash glue residue .. I told her that it was not the case as I hadn't used fake eyelashes ,she kept on repeating herself and I told her that if i had used eyelashes like the first time i would tell her and that i am not a kid and not going to stay lying... she kept on rubbing at my eyes and forehead and showed me a little bit of brown mascara residue that came off from my bottom lashes . After that she said she would still charge me the full set even though i didn't use eyelash extensions as I had less than 40% . I told her that I had way more than 40% and that I do not believe it is fair . After a while she just said she would give me my refund back and that she didn't want to do me unless I paid the whole amount . Up till today I am flabbergasted ! So dear Hellen may I suggest you get off from your high horse and that you study a thing or two about customer service , because if you knew anything about marketing you would know that a satisfied client will tell 2-3 people whereas an unsatisfied one, will tell 10-20 people . On a positive note after this whole incident I went to a furniture store and the lady that was helping me out had lovely lashes , when i told her what had happened to me, she was shocked and immediately gave me her girls number who charges less and replied to my message in exactly five minutes .. win win i say . My advice to the people that are reading this review is that you are better off going to a more established place if you are willing to pay the price that Hellen is charging , 190$ for a Volume set is a pretty standard price for most Newport places like Social lashes etc .. so just don't bother with the attitude of this woman, there are lots of other eyelash extension places that offer ten times a better service !

    Lashes for my Morocco 2017 trip
    Kimberly L.

    I'm not one for makeup so lashes does me wonders! Booking it super easy since it's all online. I get a full set from Hellen for all of my out of town travel and I swear they've been through it all and still stays intact. From Greece's salty ass ocean beaches to my weird hammam bath in Morocco to the humidity of Vietnam and Bali..

    Love my lashes!

    Hellen is the best!! I originally wanted to try out eyelash extensions for a trip but got addicted and have been coming in for refills ever since. My lashes are so comfortable I sometimes forget I even have them on! I made sure I did my research and saw how clean her application was. I've seen too many lash applications with too much glue that there were clumps of lashes stuck together.. (my sister's) Hellen makes sure that you know the importance of clean lashes and how to clean them. She said clean lashes last longer and so I bought a lash cleanser from her and wash my lashes everyday. So far, I can go 3 weeks before I need a refill! I also love the convenience of booking online! Hellen's online website shows and let's you choose available times to book an appointment. But make sure to book at least 2-3 weeks in advance cause she books up quick! I try to book my next appointment as soon as I leave her studio :)

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    4 years ago

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    2 years ago

    Helen is a master of her trade!!! Top tier in everything she does!! Every time I leave I'm ALWAYS extremely happy!! Hands down the best!!

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    Page 1 of 2

    Ask the Community - Eyesolation

    Hi everyone, I'm reading the review and want to make an appointment with Helen but can not find her #. Anyone has her #? please let me know. Thank you.

    She has an appointment website on her IG bio, e.yesolation, that shows her available day and times!

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    Review Highlights - Eyesolation

    “But in my years going to Hellen, I literally never have my eyes burn - EVER, and she makes you feel taken care of.”

    Mentioned in 43 reviews

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    Eyesolation - eyelashservice - Updated October 2026

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