Lilly was very helpful, attentive, articulate, caring, proactive, communication was excellent! She has been there assisting me, showing Eyeglass frames, lenses selections, try-ons for accurate fit, measurements, individual requirements and needs. read more

Eye exam is done by video conference. They don't tell you. They told me I could get my lenses in my current frames if I bought glasses from them. I did and then they told me my frames were exempt and instead of $400 they might be able to do it for $750. The lady behind the desk wouldn't even talk directly to me at first she just told the associate they couldn't help me until I made a fuss. The manager Dillon came over and was no help. He just looked at the frames and looked at the lady behind the desk. When I asked her if I had come to the wrong eyeglass store she told me "looks like you did". In Front of the manager. Don't waste your time. Go someplace professional. read more

Eyeglass world has a huge collection of frames as well as varied tests for healthy eyes. Professional specialists ensure that your eye health is a prime concern for them. I did not get examined by them I brought my prescription to them from my VA examination to secure frames that I liked. Although i was told to expect up to two weeks for delivery. They were ready in a few days. Prices are reasonable and they are Military friendly. read more

Went in to get my eye glasses repaired and met with the friendliest staff. Fix and cleaned my glasses at no cost. The glasses for sale were 1/2 the cost of where I got them. I will be back when I need further eyewear. Thank you read more

Purchased two pair with a special they offered. Barely used one pair,but took them out to wear them and they were broken. Went to store and all they could say was they are out of warranty...never offered to repair and provide cost. Be wary read more

Had such a positive experience today at this location! Very friendly and accommodating staff. Lilly was super helpful and made the experience enjoyable. Would definitely return! read more

Made us wait 2 hours to get seen, what an absolute joke! They had a lobby full of angry customers and one doctor working. My appointment at 5 didn't get seen until 7. read more

Very clean, bright, excellent layout of the frames, and very professional staff. Andrew was very helpful and pleasant to work with. Can't wait to get my glasses. read more

Dad got a 6 month old gorgeous husky/shepherd pup who has already accomplished sit, home, and working on the "leave it" command. She is high energy and leaps over coffee tables and chairs to grab her favorite toys from the couch to kill. Seriously, the living room is a battle zone of stuffing and body parts. Being on the east coast, football runs late, and I was tired. Didn't even think when I took my glasses off and left them on the coffee table. Well, the pup has quite the party with my $700 progressive, transition, Tiffany frames. They were officially declared dead with chewed lenses, bent frames and precise teeth marks that would totally name her as the culprit of said murder. Called Eyeglass World to see if they could make me a new pair by the 13th (flying home) they said they would try. Picked out two new frames while a team of professionals tried successfully to verify my Rx amidst the carnage. When all was said and done I spent $559.95 for two pairs of glasses with progressive transition lenses in really cute frames! A huge thank you to Edward and Jennifer for getting me all set up to see by early next week. You can rest assured I wear them to my bedroom from now on. read more

I fell and cracked my glasses and was looking for a place that can take the lenses and put them in a cheap frame until I can get home at Christmas time to get new glasses at my eye doctor's office, but Ivana did an awesome job helping me find new frames that cost me alittle bit more than I wanted but I LOVE THEM!!! All the employees there were very friendly and helpful, will recommend them to friends!!!! read more

All of the staff that assisted us throughout the process of the eye examination and the choosing & fitting our new frames were professional and courtesy. Additionally, the lab technician was able to replace my old glasses' lenses with my new prescription giving me a second pair of glasses. Excellent work all the way around!! read more

Bobby Jo always gives the most outstanding customer service and is always a great help, greatly recommend her!

Apparently the coldness of the place is equal to the quality of caring thwy provide customers Not how can I help you be comfortable in glasses you're paying quite a lot for? Nope read more

There on May 17, 2022. The lady who helped us was absolutely fantastic. Took her time with us, gave great suggestions, absolutely no pressure to purchase anything. We had stopped by because we saw same day eyeglasses on certain frames and my daughter left her glasses in MT, her home, and only had contacts. Well she got 2 pairs the same day! Highly recommend and so sorry we could not think of the assistants name. read more

Eye Dr is great! Wiliam the optometrist who set me up with my glasses was a nice guy. I just wish he liked his job or people more.

I have been getting my glasses here for more than 6 years. I switched to another eyeglass provider and was sorely disappointed. Yes I got nice glasses, but not only did I pay more, but the customer service was sorely lacking. I ended up back here to have my eyeglasses adjusted to my face. The other store made me feel that I was bothering them when I wanted them adjusted Everyone here is extremely professional and super nice as well as super helpful read more

My entire experience at Eyeglass World was wonderful. From the Optometry staff and Dr.Cherry to the Opticians staff, everyone was pleasant and attentive. Jamie was especially helpful as I was looked for frames and guiding me through different options when I was ready to order. They had a decent selection of reasonably priced frames, and I liked that I was able to pick up my glasses later the same day. I also liked that the staff was continually sanitizing all frames that customers had touched. I wanted to stick with the advertised 2 pairs for $67, but I couldn't find anything I loved on the $67 rack, and ended up picking more expensive frames. All in all, I'm very happy with my purchases and I was pleased that every step of the process was made easy by the staff there. A great bunch of people working together for the customer's benefit! Bravo! read more

I have never in my life have so many problems with my eye glasses!! For 3 yrs in a row now they have gotten my prescription WRONG! The lines on my bifocals are not even and they will not fix them or fill the prescription properly. I have reported them to my insurance company and advised them that they need to drop thos place as a provider! read more

I was impressed by my first visit to Eye Glass World. With the Coronavirus being present they went above and beyond insuring masks were worn, exam rooms were sanitized, every pair of glasses were sanitized and my temperature was taken before even entering the store. The staff and doctor were polite and very helpful. My glasses were ready to pick up in 24 hours. I would highly recommend this location of Eye Glass World! read more

I got my glasses quickly and everyone there was very nice and helpful. It only took about 2 days for my glasses to be ready

Always had good experiences at Eyeglass World in Port Charlotte, the staff is very friendly. The doctor is very focused on what he's doing, don't confuse this for being rude, once you break through he's a very nice man. I only wish they had more high end frames. read more

Port Charlotte Fl. Location warning: Do not go there!! The will lie to you about when your glasses will be ready. They say two weeks at the latest but it's been longer than two weeks and we are leaving town without our glasses. I'm writing this review as I sit here on hold with them for 15 minutes now. Nobody can explain what is going on. Hate companys with incompetent staff. read more

Lousy experience. Everything went as expected until I went back to pick up my glasses. They were made incorrectly. The right eye was perfect but the left eye was blurry. A few years ago I had cataract surgery. At that time a lens was inserted in my left eye. I can see perfectly out of that eye for distance. So basically the left lens just needed to be clear glass or adjusted in the most minute way. I explained all of that to the man that was helping me and he was in the process of making things right. But then the man, Fraz, who did the initial consultation came over and wanted to know what was going on. I explained the whole thing over again. His response was that I did pay attention to what he told me. I said enlighten me. He just mumbled something. Then he goes to a machine and checks on something. He comes back and says they are perfect. I said I can't see out of them. He says so are you going to take them? NO! With that he tossed them down and walked away. The original man took over and finally got things right. It's hard to think that Fraz was trying to convince me that I was wrong. Never going back! read more

The staff at this Eyeglass World went out of their way to get my glasses to me in time for an out of town trip. When only one pair arrived, they overnighted the other pair asap. I am sorry I can't remember the name of the young lady who took care of all that but I really appreciated her going the extra mile. I'm also very grateful to Bambi for picking out some awesome frames after I described what I wanted. She knew her inventory and saved me a ton of time. Lastly, the glasses are well-made and worth every cent. I was skeptical at first as I had never used one of these glasses stores before but I am now a fan of this store and its professional and caring staff. read more

Yes Alicia took care of it she is a sweetheart and one of your employees who takes pride in her job!! I RESPECT that she was on it immediately this morning and already probably has my glasses finished ready to be picked up!! This was a update after the first review, I posted and I pulled down the old one cause it was in accurate. I thought the optometrist was part of EGW, I didn't know they were a separate company and the review was mainly towards them not EGW in general. read more

I have a disability and I'm exempt from wearing a mask and they tried to ask me what my disability is and show proof of it. That's illegal by the way. They denied service and would not let me purchases glasses and I've been a loyal customer for YEARS. They lost my money for life. read more

I just read some of the complaints people experienced....I have to say I've used them now on 4 eye tests and 4 new eyeglass upgrades over a 10+ year period and never ever had a problem. Even had bent glasses straightened once w/ no charge. There is more than one salesperson, so maybe I got the good ones. read more

I LOVE THESE PEOPLE!,I suffer from extreme anxiety and ptsd,.I did not tell anyone,nor did I have to! The first moment I walked through the door I was treated like family!!!All smiles and a sense of humor,plus you could tell they really care about you! Talk about taking care of you WOW,no rush you a out the door ,I would indeed recommend.GOD BLESS THEM!!!!! read more

I have been to this location two times both while on vacation in the area,Jennifer is awesome what a gem, First time it was for emergency repair , this last time just for new glasses she not only remembered me but had all the details I needed for new glasses . IN and Out in 20 minutes super great ... good selection and once again Jennifer is the best. read more

Made an appointment for 245pm for both of us. They take you in a room and the assistant ran several test. The eye doctor took my wife back and did her exam. They came out and call someone else back. When we told the eye doctor had the same time appointment the doctor said it not my problem you need to talk to someone else. I'm busy. The appointment was scheduled for 245 but they scheduled us for 3pm and 330pm. What a joke. I will never go back. read more

I cannot say enough positive things about Martin Reed and Jamie the Optician, they helped me through every step and made sure I was comfortable and left with exactly what I needed! I did not feel rushed or pressured at all, very professional and letting others know my experience! read more

I agree with others, High pressure. I called to inquire about the eye exam cost. $105 to $159, It depends on the type of contacts you need ?? I offered to show and /or discuss my old script , ( from previous Doctor).. That cost, cannot be done because it depends on your (new exam) to determine contact eye needs ! I know, but with my old script ,the doctor can give me a pretty good idea on cost. That's why I offered to show and or tell my old script to get an idea of the cost! No they HAVE to do the exam, cannot determine from the old ( 1 year) script. WHY not? because they have to do the exam. The old circus is back in town and the madmen are running the show In short High Pressure and with refusal to even discuss my old script a SCAM. After I got testy with her, ( but, I have a script from a Doctor ) she revealed my exam could cost , + 130 to 140, for special contacts ( again my script) etc etc etc real cost ? appprox $250 to $350 NOT what they claim. Will not go there and if asked will tell ANYONE who will listen Rich S. read more

The eye doctor (Andrew V.) is wonderful. Very good doctor who takes care of you. The office staff is also very kind and easy to deal with (even crank pants). They put effort in to customer service here which is hard to find in a corporate place like this. Definitely worth stopping by. read more

High pressure to buy what John wanted me to purchase. Instead of $98 glasses I wanted his push was about $330. I was left totally dissatisfied by his approach. It seemed like a bait and switch operation. I have purchased from them in the past but it is not worth being hassled, pressured and pretty much refused to honor their advertised pricing. I wanted single vision in $98 frames, nothing complicated about it. I got exactly what I wanted at W*****t for $107 with no pressure. Shop Eyeglass World at your peril for upsell pressure. read more

I was a little drawn back about the thought of getting an eye exam and glasses from a "budget" place. I am so glad that I went to Eyeglass World in Port Charlotte! They really made us feel comfortable. The whole process was very easy and cost effective. The employees were very friendly and very helpful. Our glasses were ready in less than two hours! I hadn't had an eye exam in 25 years and didn't realize how bad my eyes really were. Now I can see! read more

I lost my Reading glasses. They took me right away & I had an examine & fixed my broken glasses so I would have something to wear & ordered two new pairs of the broken ones. Friendly and accommodating. I highly recommend them. read more