Very large supply of glasses to choose from. They had glasses other places did not have!read more

I was promptly addressed when I entered the store. The associate, Denise, was very courteous and…read morehelpful. I was able to purchase a pair of glasses at a reasonable price.

They let my husband leave there & drive home practically blind. His eyes stayed dilated for over 5…read more1/2 hours, before he went to bed.

I've been having exams and buying glasses here for 3 years. Last visit I told them my…read moreendocrinologist wanted a field of vision test run. I paid out of pocket. When I tried to make my last appointment they said they couldn't file my insurance like they did last time because of the test. In other words my insurance was useless there. Horrible service in my opinion.

I have been a patient here for over 7 years. Dr. Porter and her staff have always gone above and…read morebeyond to help me . They are professional,friendly and extremely knowledgeable. I wouldn't go anywhere else.

They have been there for me many times. A great team from top to bottom…read more Highly recommend them

Professional. Complete exam. Attention to detail in fitting (had to send lens back to re-cut…read morebifocal line). Will use again.

If I could give this business a zero star I would. Their billing is a scam! I went to see them in…read moreDecember 2025. I have VSP for me and my husband (who is also on Medicare but no vision insurance. This becomes relevant later on.) My exam was fine, dr was nice and they told me I had the start of a cataract that just needed to be monitored. I pay for the $39 retina scan not covered by insurance that I agreed to. Fast forward to this week and my husband (who has Medicare Part G and is on MY vision insurance) has his exam with the $39 retina scan. He and the dr talked about his dry eyes (that he DOES NOT take any meds for other than OTC stuff). She said she could write a prescription if he wanted her to and he declined. She said he had the start of a cataract and that it needed to be monitored (sound familiar?). Said "he did not need a lens prescription, just use readers". Same exam, same diagnosis as mine. His vision is better than mine as a matter of fact. He gets to the front desk, and they charge him the $39 and then proceeds to tell him he owes $220 because the exam became MEDICAL?!?! Where did it become medical on his when mine wasn't? He argued but finally just gave his debit card to pay (#1 mistake. I would have walked out and said bill me!). They KNEW he had the G plan, so they will be committing Medicare fraud by billing them AND receiving pay from us. I will be filing a complaint on that. Julie didn't bother to return my call, so I had to call them again just to listen to her lie to me again. "He has SEVERE dry eye syndrome (no he doesn't, he rarely uses eye drops anymore), he had a "freckle" in his eye (so what?), he has a cataract that impedes his vision (no he doesn't and if he did why did the dr say he didn't need a prescription or refer him to an ophthalmologist?) They are unscrupulous and I would not do business with them ever again. I will be posting to all social media sites as well and will contact the BBB along with Medicare. BEWARE OF THIS COMPANY AND DO NOT USE THEM!

As their suggestion I bought Transitional lenses.... Paid for them and went to pick them up and…read morethey said I never ordered them. I have the receipt and they ordered them again but I had to pay addition fee $275. After I got them and went into my car they didn't work and I rerun them because my car is a new card and the glasses don't work w/ my cars tinted windows so I returned them. Now they refuse to give me back my $275.oo I paid for them. And sent me a nasty letter they are not sound business. They gave me a refund but it was for the original pair amount not the second pair. But now they refused to pay me my refund amount and the difference between the first pair and second pair. The correct payment of $275. which I have a receipt that I paid! Buyer Beware! I want to add that the receptionist was the rudest person I have ever met in the 30 yrs I lived here in Fla. They refused to give me a receipt for the return glasses and was so nasty like the other reviewer stated in her review giving her 1 star lowest rating! I totally agree with her. I never met the doctor they refused to have her call me.... It was the staff that was extremely nasty & wouldn't give me my $275. Back after I returned the glasses the same day she gave them to me! Dr Wendy you sighed the nasty letter but never called me to find out what went on with your rude employees! The ppl who pay you were never given the opportunity to explain the situation to you. And you just accepted the word of your incompetent help. I still have not received my refund for glasses that were not accepted and returned!!! You owe me $275.00 respectfully waiting for the opportunity what went on in your office! Just so you have been informed. A copy of this review is being sent to my surgeon that recommended you!

I am writing this review as a service to anyone looking for an eye Doctor in Englewood Fl…read more I went to K & K Eye center for my yearly eye exam, as I had gone there last year. The exam itself was uneventful and I was checking out and they told me I had met my deductible for the year and only owed $40.00. I paid the $40.00 without any dispute and left. It was on a Friday and they close at 3:00. I went home and looked on my evidence of coverage and it clearly stated that my eye exams were fully covered for $0.00. I waited till they opened today and called. The person answering the phone informed me that they found out Friday that they shouldn't have charged me. They did not call me on Friday or today to tell me they made a mistake. I was told they would have a Dr. refund my payment when they came in. The receptionist was rude and disrespectful and never once apologized for the mistake. She was unprofessional and rude. I told her that I was going to find a different Dr for next years exam, and she said that was a good idea, and hung up. I called back to speak to the office manager and got a recording. I left a voicemail asking for someone to call me back and didn't hear from them till 2:40 this afternoon. I spoke to Dr. Eugenides who seemed defensive from the start. I told him what I was told by the person who I spoke to earlier and he said he would check with them. He also looked up my insurance info and personally told me I should not have been charged. He also said that patients are not always truthful when they don't like what they are told. I continued to tell him that I was told by their employee , I wasn't making anything up. He got increasingly agitated and began yelling at me through the phone. He continued to cut me off in mid sentence and wouldn't let me explain what happened. I was never given a copy of my prescription for lenses. If you are looking for a reasonable Eye Dr. I would definitely not recommend K & K Eye Center in Englewood.

HORRIBLE!! I had a really frustrating experience here. When I went to pick up my contacts, they…read moretold me I hadn't paid when I had. After checking, they realized I did pay, but never apologized. They also gave me the wrong contacts (someone else's order) and then acted like it was my responsibility to fix it, telling me to bring them back because "she needs them." The staff came off dismissive and made it feel like everything was my fault.Overall, very unprofessional service and no accountability. I wouldn't recommend this place.

Had to stop in for a repair on my Rx sunglasses, they were super helpful and they have a beautiful…read moreselection of quality frames!

I gave it one star mainly because the glasses I picked up did not feel right and my vision was not…read moreas good as with my old glasses. I went in to Charlotte Optical to have them checked where they said they were fine and sent me home. And they were not right again. I really at this point feel like I was taken for over $800. A lot of money. I now am putting these in my drawer and can not use!!! Very unhappy customer. I feel a full refund at this time is appropriate

Karen is the absolute best and has always helped me when needed. I love working with her when I…read moreneed new glasses.

I've been to their Port Charlotte office, but this was my first time at this one. Everyone was…read morefriendly and helpful. There was no pressure to buy, just good feedback and willingness to make sure you got exactly what you wanted or needed, even if it meant sending you elsewhere. My appointment was started in a timely manner, there were no long waits, and you felt like they had as much respect for your time as they expect you to have for theirs. They helped me find and fitted me for my first set of bifocals and made sure I knew exactly what insurance would pay out. I'd definitely recommend them.

I'm only familiar with using the optical. Go to Pt. Charlotte see Gonzalo or David. I ordered…read moreVarilux & Crizal & got neither. The Trasition Xtra active are fine.. great really but I'm still having problems with my lenses. Back & forth & back again. Or go somewhere else just not Northport optician not forthcoming. Make sure it's in writing exactly what you want & pay for not what he thinks you should have i. e. What he wears. Read the papers. I didn't sign it so I still have recourse but I'm waiting for someone in charge to contact me. (He Adjusts frames well. ) Someone was supposed to be in touch with me about the lenses from administrative offices I haven't heard anything yet I have been contacted by said optician. Update when & if problems are resolved Update to problems. Finally solved! Hopefully. Lenses in 1:14pm 5/2/2018. Darrin I'm Northport. So far I can tell the difference. Lesson learned after very long time. I'm hoping for them. Listen, check lenses first make sure customers getting what asked for & check for defective products before they leave the place Congratulations. I'm to be receiving refunds (partial) as they didn't get it the first time with the Davis plan otherwise I'd be getting more back or would've not paid anything out of pocket. Glad that's over. I'm going to check my plan to see what would've been if it had been straight in the first place. 5/7/2018