New to the area - I wear glasses and contacts . Before making my appointment I did shop around the…read morearea looking for something specific. Immediately after walking in and being greeted by their front desk - I knew I was in the right place. Clean atmosphere, VERY friendly staff and some of the most beautiful eyewear I have seen. I was able to get in for an exam in less than a month, the doctor was very good - excellent from start to finish! The optician was AWESOME, she was even able to make my glasses in less than an HOUR! You should all be proud of yourselves, and I will be back for some new sunglasses soon!

I am in town for a couple days and I forgot my contacts. I dialed a bunch of places around town and…read morethis place was the only one open on a Saturday. They gave me a week's worth of contacts free of charge! I would definitely recommend them.

WRFE are excellent. They went above and beyond with both myself and my husband when we had issues…read morewith new glasses. They are helpful, and professional and I cannot recommend them highly enough.

As a busy student, I've found the team at Hanover Eye Care to be perfect for my needs…read more They have been very accommodating when I've needed to reschedule, offered fast and efficient in-person service, and Jenna made it easy to do things virtually (sending info by email, and even texting me the link to order my contacts). 100% recommend if you want convenient, quality service.

Visited the store today to pick out a few gifts for friends, was really happy to find the whole…read morebottom floor is dedicated to baby items. Jill is wonderful and was very helpful with my purchases. Covid protocols in place. Looking forward to returning. :)

This is a review for the Hanover, NH store…read more There is some very nice clothing of really high quality, but I'm really surprised that a small-town store would have such bad customer service. My mom bought me a dress and sent it out to me in CA. She asked the person working in the shop if she could return it a few days late if it didn't work for me, and she was told that it would be possible. Well, it turned out the cut & color didn't suit me, so I sent it back. This little well-traveled dress is back in NH now, just three days after the 14-day deadline, but the owner is telling her no returns are possible, not even for store credit. We're stuck with a dress we don't want because of a mis-informed employee and stringent policies. Buyers beware.

Problem Solvers I…read morehave several pieces of metal found in the ocean from many years ago... They were never truly analyzed... I did not know what the alloys were... These gentlemen... with a handheld tool that deeply impressed me... showed me the percentage of metal content... More than just the tool used... was their attitude and willingness to help... Professional... conversant... with a sense of humor as well... these two people helped me solve a decades-old puzzle... I am very grateful... I highly recommend Granite State Gold and Coin in Lebanon, NH...

Today I went in to cash in on the current great high prices on my silver and gold that I had…read morepurchased over the past 10'ish years. In the past I had done business with Marc, but this time I worked with Alyssa and it was so easy and simple to work with her. They were an authentic joy to work with. I am confident that I was treated fairly and NO shady business, making it a win/win for both sides of the transaction. They appear to be genuinely good people to be around and their business practices above board and beyond reproach. I can't recommend this fine, small business enough. Keep up the good work Marc and Alyssa!

I have been a patient at White River Family Eyecare for years. My husband and I both see Dr. He…read moreand she is AWESOME! I have a medical condition that I am seen for, along with my annual eye exams. Dr. He saved my vision when I had a flare of rheumatoid arthritis which could have caused vision loss. Dr. He has expertise in this field and she was able to see me right away and saved my vision. Every time I go to the clinic the front staff greet me with a smile and make me feel like family! They are always helpful, professional and welcoming. The technicians I have the pleasure to see are always helpful, professional and very customer service focused. I would highly recommend the White River Family Eyecare group to anyone with special medical needs or just need a pair of glasses!! You may have a wait to be seen but it will be well worth it! LOVE THIS GROUP and HIGHLY recommend! THANK YOU FOR ALL YOU DO!!!

Super disappointed. Been a customer for years. I asked a medical question during my exam and…read morethen they charged it a medical visit and my insurance wouldn't pay for it. Customer service for eye glass fitting was long. People who walked in for eyeglass repair were seen before my daughter who had an appointment.

My daughter had her first lobe piercing today and we had a good experience. Dell explained…read moreeverything very clearly so she knew what to expect. He had a sense of humor, which she appreciated, considering her nerves about the first piercing. The space was clean, and he was professional. *Don't forget your birth certificate for your minor kiddo. We didn't realize we needed one until we arrived for the appointment, but he was kind enough to let us reschedule so we didn't lose our deposit.

I've been going to Dell for years--since I was 12 years old. Unfortunately, after my recent…read moreexperience, I won't be returning. About a month ago I got a dermal piercing. This past Tuesday, the top fell off while I was cleaning it with a Q-tip. I called immediately, and the receptionist told me she would message me if an opening became available. I never heard back. I went to another piercer in Montpelier to see if they could help, but they couldn't. After waiting three days with no response from Angelina's Rose, I called again and explained that another piercer had told me it would likely be too late to save the piercing if it healed over. Instead of being seen promptly, I was offered an appointment a week later--even though by then the piercing would likely have closed, leaving surgical removal as my only option. I explained that if there were no appointments available, I was willing to come in and wait for an opening. I was finally told there was time to come in today at 10:00 a.m. When I arrived, the first thing Dell said was that I must have been touching the piercing because he "screws them on really tight." I tried to explain that it happened while I was cleaning it, but he interrupted me and said he already knew what I was going to say and that I must have been playing with it because "there's no other way" and that this had never happened to anyone else. The conversation quickly became unprofessional. He called me entitled because of the way I spoke to the receptionist. While I admit I was frustrated, I was not yelling, swearing, or being disrespectful--I was simply trying to get help before my piercing closed. I then asked why I had been told to come in at 10:00 a.m. if he had already decided he wasn't going to help me. He could have told me that over the phone and saved me the trip. His response was that when he has "shit to talk about someone," he says it to their face. I found that response incredibly unprofessional. He then told me I was no longer welcome at the shop, called me disrespectful, and refused to help me. As a result, my dermal will now likely need to be surgically removed. I also brought up that I didn't feel the receptionist had treated me kindly. Dell told me they had cameras and had reviewed the conversation, insisting she had done nothing wrong. I got the impression they were backing each other up rather than listening to my concerns, so I didn't feel like I was being heard. I told him I was glad there were cameras because I know I remained calm and never yelled or acted aggressively. To make matters worse, this isn't the first issue I've had. He pierced my second nostril crooked the first time, and I had to pay to have it repierced, even though the mistake wasn't mine. I'm incredibly disappointed with how I was treated. I've been a loyal customer for years, and I expected much better communication, professionalism, and customer service. Based on my experience, I can't recommend this shop.

My wife and I took a gun safety course in Newport and our instructor Tim was great. Learned a lot…read more The store is well stocked with quality items. Definitely a go to place.

Great store great crew they all seemed happy to be there. Extremely helpful and welcoming,I will be…read morerecommending pinnacle to anyone who will listen!

Excellent service value & selection. Skilled optician. Will adjust angle of glasses; knew when…read moresomething was off when I didn't.

Biggest selection of quality frames in the area! Lenny provides excellent service and is extremely…read moreknowledgeable. He has an onsite optometrist so you can make an appointment or walk in most days! I highly recommend!!