I was very pleased with my experience at Union Family Eye Associates. I have dealt with eye issues…read moreall of my life and usually see to ophthalmologists. I needed to update my contact prescription and my former doctor couldn't be seen for 14 months!!! I booked an appointment at Union Family and discovered that Dr. Bhat has all the technology and knowledge to address my eye issues. He and his staff are friendly and extremely personable! There is a nice selection of frames and even a good selection of Goodr sunglasses!

Amazing eye care!…read more I've been seeing Dr. Bhat for over 3 years and he has discovered 2 medical issues no one else would have detected. Very caring practice with high quality care!

I was there yesterday and was immediately helped by Shaina Sutton. She adjusted my glasses quickly,…read morebut even more importantly, she treated me as if we had been friends forever. Polite, courteous, and very helpful to me.

Feel violated. Came in to speak to the eyeglass salesperson about their range of glasses and look…read moreat selection if interested. Was told they need to open a chart on me. I thought that was strange and did not agree. Recetionist asked to at least hold on to my ID. I agreed and gave her my ID. Found out afterwards that she put all of my personal information in their system without my permission. With all of the chances of identity theft, this is not okay. Do not go here.

I needed a pair of glasses really quick. The opticians Kurt and Todd were great and Didi and…read moreStephen in the lab did an excellent job. Great experience.

Everyone was fantastic and extremely helpful. A lot of choices. Best place to get glassesread more

Very friendly and proficient. I highly recommend Premier family Eye Care for their excellence.read more

Dr. Young is excellent. Very thorough and takes the time to explain everything . Received excellent…read morecare. Staff was excellent highly recommend.

Usually, I have decent visit at Lux, but not this time. The technician or whatever she is called…read moremanhandled my head when getting me in the right position. There was no niceness or kindness to how she grabbed my head and moved it into position. It felt like she didn't like me and took it out on my head. Additionally, unknown to me, if the eye doctor tells you that based on what she sees in your eyes you may have a medical condition, she switches from eye doctor to medical doctor and then you're charged for a medical and eye visit... wow! Would have been and Additional $180, but thank God for insurance because it was on $80 plus some other nominal fee. This is something that should be stated up front, NOT surprise, "I'm a medical doctor now and I get to charge you accordingly". Very disappointed in the whole experience. Even the front desk and check out person were nowhere as friendly as they usually are... Lastly, I've been a patient at Lux for at least 7 years and I was treated as if I had never been there before! One would think, I'd get a, "hello Mr. Such and such, welcome back, good to see you". Nope, besides my eye/medical doctor, looking at the computer and seeing that I am a regular patient, I felt like a stranger off the street... now I know why my wife refuses to go back there and has our 8 kids at some other EYE doctor. Time for me to make that switch too! Disappointing.

Count on a professional, warm, and inviting patient experience with Kellen, Dr. Zawilinski, Lex,…read moreand the staff at LUX - featuring one of the MOST IMPRESSIVE assortments of EYEWEAR COLLECTIONS in the Charlotte Metro!

Dr. Woodman and staff is excellent, very nice ladies at the front desk…read more You are always greeted and acknowledged upon walking in. Highly recommend

I've been very pleased with the dental work delivered by this practice but am unbelievably…read moredisappointed with the office billing personnel. On all of my visits, they require the patient to pay their higher Usual and Customary Fees as opposed to their contractually obligated in-network PPO fees. Refunds are made down the line to square the account but in the interim, the patient has forked over significantly higher dollar amounts. Why should the patients serve as their bank? I pushed back on this practice and was met with arrogance, smugness and general ugliness. The billing personnel clearly did not display any interest in understanding how the in-network PPO reimbursement worked. They even threatened to withhold treatment until I acquiesced to their higher fee payment request. It's a shameful way to treat patients and a black eye for such talented dentists and hygienists.

I usually am terrified of anything dental related, however Dr. Soung and his team were BEYOND…read moreamazing to me. Due to me being super anxious I tend to ask a lot of questions that may annoy or bother others.... but at no time did I ever feel as if I was a bother to the staff. If I had more wisdom teeth, I would definitely come back to them in a heart beat!!! - the girl with the red

Went in for a consult. Their staff never sent the treatment plan to my insurance and instead gave…read moreme one they printed out on their own. I called to ask them to submit it to my insurance and Gladys, was so rude and nasty. When I asked her to submit it, she said they don't do that and if that were a problem, perhaps I should look for another dentist. Had 2 extractions done with Dr. Matthews, no one called to see how I was doing. 4 days later I was in pain. Granted it was a Saturday, but I called, left a message and emailed as well. No one got back to me until Monday. I've never experienced anything like this. I will not return, nor will I ever recommend them. This is extremely unprofessional.

I had a very good experience here with Dr Kaluzney who completed my cataract surgery…read more During the procedure he recommend a consult for a procedure to correct my 'droopy eyelids'. I met with Dr Tomasko he confirmed I was a legitimate candidate for the procedure. My eye sight was improved but my sagging eyelids created additional challenges for better vision. I play a lot of golf and I was losing a lot of golf balls. Everyone I came in contact with through both surgical procedures were professional and nice and able to assist and answer all questions. I highly recommend this place, they work well with Blue Cross & Shield.

Treatment for macular degeneration has been continuous since 2017 with ocular injections every 7 or…read more8 weeks. The care has been excellent. Dr. Steven has been both skillful and generous with on-going conversations. The staff are exceptional.

This is by far the absolute BEST Optometrist is the entire city! They have several locations... I…read moredo prefer this location in the Rea Farms area shopping center that is convenient to interstate I-485 right across from Waverly Shopping center . The entire staff of exceptional at customer service , compassion, professional, knowledgeable and caring. Make an appt here you won't regret it. Oh.. and they ALSO have a large assortment /options of different glasses and sunglasses too. I can't recommend both physicians are are phenomenal.

Dr Musto is an amazing eye dr he was thorough, patient, and took time to explain everything…read moreclearly. The exam felt unhurried, and I left feeling confident about my eye health and prescription. Highly recommend this practice for both routine and specialized care.

Charged me for an item they never shipped with the other items. I called and left a msg with their…read moreANSWERING SERVICE... 4 days later I get an email. I responded explaining the issue and Sheila (CSR) wrote that she will look into it and let me know. Now a week later I see a refund posted to my back account but no msg, no em email, no call, no smoke signal, no Morse Code...nothing from this outfit or Sheila... so this was my deal with them.... I hope yours is better and that they ramp up the professionalism.

After the incident mentioned in my review below, I reached out to their FB page and made a…read morecomplaint. They stated that they had not yet shipped the item despite the email I had received, and that I could pick up the item. When I arrived, their shipping manager apologized and stated they had miscommunications between themselves. They did not charge my card for the shipping fee. I have purchased several items since this time and after further experiences can say that their customer service has greatly improved. Their shipping manager has communicated effectively and the staff there has been very pleasant and helpful. I even had an incident where I got ANOTHER flat tire after leaving the pickup location and my phone was not working properly. Due to the location, I could not call; I could only text. I texted the shipping manager asking if they could call AAA for me and they did. I appreciate their attentiveness and I am continuing to scope out their auctions for items. As a previous poster stated, they are honest about any defects present and will often take a close-up photo of the area. You can also contact them directly to discuss any questions you have about an item. The pickup location is different for each auction. So, you must pay very careful attention when bidding to ensure the location is not too far. I accidentally did that once and contacted them about my $5 purchase telling them I was willing to donate the items instead of driving that far to pick up the small purchase. They handled this with me well. I was very pleased to get a pretty painting for my hallway at a great price. I've purchased several vases and one red vase adorned my Christmas table. I'm impressed the owner has taken notice and cares to resolve any issues within the business. They have even added text and email reminders the day an auction closes to remind you in case you wish to bid on items. I continue to receive texts the next day reminding me of my purchase and all of this has been extremely helpful. Great job to the business owner to identify the root cause of the problem and in implementing solutions that work.