I've been a longtime client of The Honeycomb Cottage and wanted to share some feedback about my…read morerecent experiences. When the spa first opened, I was thrilled to have local alternative to driving into Atlanta. After living in McDonough for 45 years, The Honeycomb Cottage quickly became one of my favorite spots. Even after moving, I continued to visit and maintained a membership for over a year and a half. I eventually paused my membership because I had accumulated several unused credits, planning to use those up before restarting. Unfortunately, a series of frustrating experiences has made me decide not to return at all: * I once arrived for a facial and waited over 30 minutes past my appointment time. I later overheard staff discussing that the aesthetician hadn't shown up and couldn't be reached. Another team member eventually worked me in. * On another visit, my niece and I scheduled facials together. Once again, one of the aestheticians didn't show up, causing delays and confusion. * At another visit, my massage appointment was canceled shortly before my scheduled time due to the therapist having car trouble. While I understand that things happen, I was rescheduled for the following day--only to arrive and find that I wasn't on the schedule. Thankfully, a therapist happened to still be there and kindly stayed to do the massage, even though he was about to leave. * I also once scheduled a HydraFacial, only to learn upon arrival that the machine was broken. I wasn't notified in advance, which was frustrating since the spa enforces a 24-hour cancellation policy but didn't extend the same courtesy to me. This seems to be a common problem and the appointment should have never been scheduled due to it being broken. * When trying to call to make an appointment you have to call several times before getting someone to answer the phone and help. I also tried reaching out to the business about these concerns. It took several weeks of follow-up calls before I finally received a response. They seemed to not really care and make excuses for the actions of the spa taking no blame or ownership of the actions. After they finally got back to me, I was told they would give me a free service, but when I arrived, they had no record of it. Fortunately, I had the email where I was told this. I did use the credit but this was not something that magically makes their actions ok. I hope the spa will improve the client experience going forward. I loved The Honeycomb Cottage in its earlier days and would love to see it return to that standard of reliability and care. Unfortunately, based on my recent experiences, it feels as though the staff and management don't prioritize communication or accountability the way they once did.

This is a wonderful place! It has a wonderful ambience and the staff was very sweet. Renee did an…read moreamazing job on my massage. I would definitely recommend visiting this business. I hope to be able to return soon.

I got my lashes done here and I like them. I also scheduled my ombré brows and got a discount. I…read morewill update after I get them done next week. She has a nice place too

Omni Day Spa was one of the best experiences for me for a beauty treatment. I've had a few but…read morethis was hands down my favorite. The owner was personable and professional. I must add this to my grooming regime. I did a facial, brows and brow tinting for an upcoming black tie event. My neighbor looked so fabulous from the treatment she received that I had to follow suit. I highly recommend it if you want to make a change for the better.

I had a great experience at Omni Staff was exceptional…read moreFacial was great Ambience top notch I love the variety of add ons and products The morning after my facial, I washed my face /used toner I mistakenly thought since the pad was yellow, my face was still dirty The staff/owner explained this is from the facial products like the vitamin C so thank you for explaining that! Will def visit again ! Highly recommend!

Erica did a great facial! Alan did a great job on my massage!…read more This place isn't worthy of judging a book by the outside! The inside is so decadent and precious! Huge spacious rooms, friendly staff, products for sale, but most importantly RELAXING!

I've been to this location on two occasions. The first visit i had a chemical peel. I have adult…read moreacne and had numerous dark marks as a result of. I must say, after the peel, the marks faded considerably! I was very pleased. I tried to get back in for an appointment over the holidays but was unable because of scheduling conflicts. I went back today for another facial. I think she did a Vitamin C facial and i was thoroughly pleased!!! Erika is my esthetician and i felt so pampered and refreshed afterwards!!!! I cannot wait to go back.

This is generally where I come to get my lashes done. I generally come on Mondays when lashes are…read more$99 instead of $110. the place is really clean. I actually like the fact that you have to have a mask or buy one. And that you have to wear shoe coverings, and you need to wash your hands before or at least use hand sanitizer before I'm laying down. The chair beds are super comfy. And so are there blankets and pillows. I've been to other places to get my lashes done And pink caviar is still the best. The technicians listen to my request. And my lashes always look exactly the way I want them to.

My 1st time getting my brows tinted. They said one price for tinting didn't include the waxing that…read moreyou must have. Not a long wait and attendant was very professional. When she was done I looked horrible. They were too wide, too dark, and asymmetrical. I wanted to scream and cry. My six year old grandson laughed when he saw me. **Cassandra my eyebrows are noticeably not the same. Yes I did come home was wash the tint off and you are correct I did leave without complaining because what else could be done at that point. I am a professional and I behave as such. Thanks for your reply

I have had chemical peels, lip tinting and microshading! Everything has been done with care and…read moreprecision! Perfect every time!

I love having all my beauty treatments done in one place I…read morehave had the following services; Facials, eyebrows, eyelashes and loved all the services performed. Having my eyelashes done on the past was always so irritating. However, with the service performed here.... No irritation. Valeria took the time to cover your eyes in a manner that I have never experienced. I have been going to her for over 3 years and during this time, I have noticed that whatever she does she takes PRIDE to give you her best so that you look your best. I love my eyebrows and just had the lip blushing. Also, the best part is that she is affordable and you won't be disappointed with your results! This is Alfreda Phillips post

They don't come any better than Ashley of Bleu Aesthetics! She is knowledgeable, a master at her…read morecraft, professional, kind hearted with a gentle spirit. Her vibe is refreshingly positive and in addition to making you beautiful, you feel appreciated. Being in her presence instantly puts you at ease and you leave feeling renewed after any service you receive.

Ja-Naisah provided such a WONDERFUL experience. I'm so thankful for the care and knowledge she…read moreprovided during and after my facial. I thoroughly enjoyed myself and felt so relaxed after.