the office told me in regards of needing referred on to Toledo. In addition, my daughter is being…read moreFostered at this time. I have the permit to bring her to appointments but my DCS worker NEVER gave it to me through actual paper but electronic. They REFUSED to have me send it to them nor look at it. I have all the paperwork plus her insurance card. They refused care when I told them I don't have a hard copy. Then the receptionist back tracked when I asked her to refer me on. Lastly, I asked for a school note as my daughter would be late for school. They refused as they "didn't see her". This office was nothing but complicated. The receptionist was absolutely disrespectful and I will be notifying patient advocate.

Nice office and friendly staff. I see Dr. Stanley Tap and he is great. He is a good listener and…read moreoutstanding at explaining things. I will continue seeing him yearly or as needed.

They kept moving me from room to room and either forgot about me or lost me because I was there for…read moreso long I fell asleep. Then had to keep coming back because my prescription was wrong and had to have my glasses remade. Then they only remade one eye so I had to go back for the other. Then they called and told me I could come pick up my trial contacts at any time and I asked if I needed an appointment to do that, they said no. I got there and they told me I had to see the doctor before I could take the trials home and had to set an appointment because he was busy.

We got an eye exam for an existing eye problem and Reed Vision in Monroe Michigan recommended an…read moreexpensive, in hospital procedure for the needed fix. Thankfully, we got a second opinion from a different eye doctor in a totally different eye care group who performed a simple in-office surgery which fixed the problem for $200 and was done in their office..... Highly recommend you consider getting a second opinion for anything complicated or complex in the way of eye surgery.

Fine experience through exam. Contact lens prescription still not complete as for some reason have…read moreto go back and see the opt to review fit. Don't have the time to keep monkeying around for follow-up visits.

Exceptional treatment from all staff! Can't say enough positives, we highly recommend!read more

I love this place!!! Very very friendly!!! The doc is making sure I can see at my best!…read more They were able to get me a very nice and comfortable pair of glasses. They were also able to use my sunglass frames and fit them with new lenses. I'm also a sUAS drone Pilot and he was knowledgeable enough to tell me not to use mirrored lenses. It will block out the gauge readings. Thank you so much Alex!! Your the man!! WE WILL BE BACK!!!!

UPDATE: I arrived 30 mins early like I always do, and today they were not busy. Plenty of parking…read moreand watched two others leave before 3pm. My appointment was at 3:15pm and at 3:30pm after sitting for 45 mins and hearing all the gossip and drama of the new staff I got up and left. No one said anything to me. Instead they called me 5 mins later asking me if I would be returning, FUCK NO. I gave you more than enough time and opportunity especially after you stiffed me on my last appointment by not having an optometrist on hand that day. You obviously were more concerned with your story about going to the mall and purchasing a pair of heels instead of focusing on the paying customer sitting impatiently in front of you for 45 fucking mins Alex. And that dumb bitch and her dolce story was stupid too. Hahaha corporate needs to watch how laid back the staff is here. They don't care about the people who ultimately pay their paychecks. Stupid fucks. And to think I was a loyal paying customer for over 7 years! Just read the review I left you 7 years ago.. Always excellent service. Wish I would've gone sooner. Easy to make appointments with flexible scheduling. Then on the day of my appointment I called to see if they could get me in early since I got off work early and they were able to. The cute and friendly lady that helped me pick and fit my frames was awesome. Even the doctor was very nice and walked through each step. I felt at home and welcomed and even when I went back days later to have my glasses readjusted she was there and took care of me in seconds. Keep up the great work! Thanks again. UPDATE: 5 years later and another set of Flexon frames in just a couple days! The whole team is fun to talk to and welcoming. Love my new pair of eyes ! 1 Henry Ford OptimEyes - Monroe (Owner) 7 years ago Thank you Dave for the great feedback! We are always looking for ways to improve our service to patients. We look forward to seeing you back at our office in the future. Have a great day!

I only have 4 stars because the advertising is a tad misleading. But the staff is wonderful and…read morehelpful. The doctor is efficient and kind. But they advertise an exam and 2 pairs for $89 or examinations and 2 pairs of progressives for $159. That's certainly not the case. My exam and 2 pair ended up being $333. Which isn't bad for my complex script/. They do have a nice variety of frames. And you can order online as well/

This was the first time in years I actually felt comfortable after leaving knowing the action…read morelisten to me and gave me the right prescription which I have never gotten. And the ladies in the office are just as sweet as they can be I would recommend this place to anybody I really feel good after leaving it I know when I come back my glasses are going to be how I needed him to be and they work good job people

I had a great experience at SVS Vision. From the moment I walked in, the staff was welcoming,…read morepatient, and genuinely helpful. They took the time to go over my vision needs and explained my options clearly without any pressure. The eye exam felt thorough and professional, and I didn't feel rushed at all. Picking out frames was also easy thanks to the wide selection and honest feedback from the team on what suited me best. My glasses were ready quickly, and the fit and clarity are perfect. Overall, the whole process was smooth, efficient, and comfortable. I'd definitely recommend them to anyone looking for eye care and quality eyewear.

Very happy with my visit. I was in and out, staff were top notch…read more Glasses are very good.