I tried going twice just to give them a fair shot. Both times, my truck came away almost as dirty…read moreas it went in. I suppose if you want to have the wear and tear of going daily (like they try to push on you with their membership) it might be ok? I went back today and when the guy was (relentlessly) pushing extras and higher priced services/memberships, I told him no because I was just there to give them a second chance. He basically responded with, "Yeah, just so you know, our car wash isn't really meant to like, get the dirt off, it is a chemical wash." Which... what? I went through, came home and saw the exact same disappointment I saw the first time. It is hard to see some of it in the pictures because of glare, but it makes the vehicle very streaky. It didn't get bird poop off that had only been there about a day. Also, I don't blame the guy trying to sell extra stuff, I am sure that is exactly what and how his bosses want it, but man is it pushy. When I say no, I don't need three or four more sentences that begin with, "Well just so you know..."

No air, would like my money back, but they never answer the phone. Wash was good, but there is no…read moreone to talk to, the dude stays back in the inner office.

I was just hung up on by Matt from claims, who before hanging up on me, because I was trying to…read moreexplain what I was told onsite and had questions on how he was so certain they aren't at fault, informed me the cameras weren't pointing to the middle of the car wash, where my vehicle was hit from behind, cameras were only pointed to the entrance and exit. Matt also informed me that the track can malfunction, and stop pushing vehicles forward . The car wash employee onsite, Jason Blakeley, told me he didn't know what happened, including if the track malfunctioned. But now, Matt is telling me, with no video evidence, the manager told him the track didn't malfunction. Mind you he's already told me that the track can malfunction and stop pushing cars forward. On 2/19/24 I purchased a monthly pass and proceeded to the car wash for my first time use ever. I put the car in neutral, let go of the wheel, and let the track take over. Half way through the track stopped pushing my vehicle, and at this point I was rear ended by the vehicle behind me. They had me put the car in drive and pull out towards the end. I was directed out of the was by employee, Jason Blakeley. I rolled down my window and asked if I got hit from behind. At that time Jason Blakeley informed me I didn't. It wasn't till I told him it sure felt like it, did he go check. Jason Blakeley Came to my window and told me yes, but it wasn't nothing really, as if I were to just forget about the incident and move on. Now I get a call from Matt stating, the managers claimed there was no malfunction. After Matt telling me they have no video footage of the incident and that the tracks can malfunction and stop pushing vehicles forward. Matt informs me he can give any evidence to my insurance company to make a claim with them. Which would in the long run drive my insurance cost up. If you read through the commits, you'll find multiple reviews just like mine. Club car wash are crooks who will not take any responsibility for their failed equipment. I noticed club car wash likes to reply to these reviews as if they actually care and are going to actually help. Matt from claims has already informed me there is nothing they will do to help besides send what little info they have to my insurance so I can proceed to start a claim under my own insurance. There's no need to act like yall care and reply to this review. It's evident yall are only about lying and deceiving. I would go as far as to say yall have video of the middle of the track where I was hit but refuse to release it. On top of what I've experienced, when I left, with half a wash, because the worker had me drive to the end after being rear ended, customer service told me I entered at my own risk, and I would not receive a refund. She told me I could still go back and go through a second time, then proceeded to hang up on me. Which seems to be what they do instead of actually providing actual customer service.

I really, really wanted to like this place. The people are nice. I have the VIP membership and pay…read more$40 a month for unlimited car washes. One thing I started noticing is little scratches on my car after I came out the car wash. I also have to always wipe off whatever gooey chemicals they use it gets stuck on the very bottom of my car. I dry it after every wash. I do go often sometimes twice a week. I notice that my car is getting stained from whatever chemicals they use. It looks like water stains. I take super good care of my car so I'm pretty annoyed with these issues. Another thing is they let your cars in way too close to each other. I always wait a little while for the car in front of me and I ask them to give some space for the car behind me. They usually don't mind. They do power wash the plastic floor mats if you ask. I like that they have towels to dry the car, car freshener and window cleaner. I do like that they are open late. I'm just noticing my car is getting damaged so I'm probably going to have to get a good detail and wax and start doing my car wash at home.

This car wash is a POS I went through the automatic one, can't even get all the dirt of it was…read moresuper dirty after 2 washes, and bug guts still on the hood of my car save your money it's not worth it

Only because I have to give a star to rate this sh*t hole…read more Save your money! You have more water pressure at home than this "so call car wash". If you have daughters or a girl...do come here. No lights and unsafe. Only reason I came here to wash off wheels...hell ...couldn't even do that! UGH!!

Anthony was amazing and very attentive great customer service every single time will be coming backread more

Solid, Convenient Car Wash With a Few Quirks…read more We've been going to Suds Deluxe in Kyle for a while now, and overall it's been a pretty solid experience. One of the biggest perks is everything they offer after the wash: free vacuums with two different attachments (and actual strong suction), an air sprayer, window cleaner, fragrance spray, leather cleaner, and plenty of towels to wipe your car down. For the price, that setup alone makes it worth coming here. The wash itself usually does a good job, but recently we've noticed the back of our car doesn't always come out fully clean. It wipes off easily, so it's not a huge deal, and they clearly stand behind their service since they have a sign saying you can go through again if you're not satisfied. We haven't actually tested that yet, but I'm pretty confident they'd honor it. One thing I wish they'd improve is the pre-wash wipe-down. The staff tends to focus mostly on the driver's side, and honestly, the front and back are usually the spots that need the most love. Getting both sides, or at least the tougher areas, would make a noticeable difference (hence the mention of the back being dirty). We do have a membership, and if you go at least twice a month, it definitely pays for itself. Weekdays are usually quiet, but weekends get busy. I think they've updated their membership pricing and what each tier includes, because we're on the second-from-the-top plan and once noticed our tire wash didn't activate, probably just a temporary outage, because it worked fine the next visit. Overall, it's a convenient, good-quality wash with solid value. Canceling is easy too, you can do it through text, which is a nice touch. The only lingering question I have: can we get another air freshener at some point, or is that just a first-time sign-up perk?

No one answers the phone,the machine stopped spraying half way thru and the results were very bad,…read morelet see if they return my call, will update this if I get a response ,

Paid 21 dollars and it last less than a minute and did not clean or dry my car. The "extras I paid…read morefor were not actually given and I will not be returning.

Car wash Queen of Texas. Best there is anywhere. Great prices too. And she's wonderful to deal with.read more

I was looking for a mobile auto detailing and MAD cars came through with that task! I can't say…read moreenough good things about the quality of work and attention to detail. Lety did an amazing job detailing my truck. The quality, value, and service was spot on! Highly recommend!!

Great job for this reliable mobile service. I've used some mobile services that were completely…read moreunreliable, so I was a little skeptical as to whether 5 Star would show up. Got a confirmation when I booked, and then a text that the tech was on the way about an hour before he arrived (and fully within the window they gave me). He pulled his truck up to the driveway, and I backed the car per his direction. He did a great job - super clean inside and out. Not a spot was missed. My only regret is that I parked under a tree, so I had some spots later on the windshield from that, but it was not his fault. I'd avoid doing that. It was pretty expensive, but it seems like all the detail services are. Not something I would do all the time, but for getting my car in great shape I'll definitely call 5 Star again.

Vanrod provided fast, reliable service. The service took about 90 minutes to complete for the…read moreDeluxe Wash. I was able to pay via Venmo, too.

Don't use the coin changers. Took $10 bill gave nothing. Left three messages and basically was told…read morethere was no $10 bill at all in the machine. But if I wanted to come down and look I could. (With a giggle) I don't have time, there are reasons I can distinctly remember what I was doing and that a $10bill was inserted into the machine. Anything other than "there is not a $10bill in the machine" might have gone over better and not triggered this review. However, his statement was clear: Your word against mine and I'm betting you won't Pursue this...of course he's right. He got his tip. This review is yours.

Paid for auto car wash but after about 20 seconds the whole machine froze which meant I had to go…read moreto the manual wash to get the soap off. Not a big deal! But then... Contacted owner and he said he could not put the credit back on my card or even mail me a check, but instead I'd have to drive from Austin and physically meet up at a time that is convenient for him for reimbursement. Huh?