First, I'll admit it-I'm older and at times a complete idiot…read more After ordering from Casey's I glanced at the delivery driver tracking and then went back about my business. Then at some point when my lovely wife was busy in the kitchen, the doorbell rang, and as per normal, our dog went nuts. I then said to my wife "Who could that be?? She said she had no idea, but I needed to answer it as she was busy. &&&@&)$)!! Turns out it was the delivery person with our order. Within an hour, I'd forgotten about the order! Pretty sad don't ya think? Getting old is NOT fun. Anyway, we usually order pizza from Casey's, but tonight I ordered a 1/4 Lb cheeseburger and fries, and my wife ordered a spicy chicken sandwich. Both were very good, and the French fries traveled well, and were also very good. I've never had a bad meal from Casey's. Gas station food at its finest. Now, if I can just remember I ordered food.. Sheesh

First time trying pizza from a gas station and this was great. We had the BBQ Brisket pizza and the…read morecheese bread. The pizza was fresh made and had plenty of cheese and toppings. The cheese bread was amazing. I will be trying this pizza again.

It's a decent gas station. I just wish that they had a more wide variety of snacks and things. For…read moresome reason, the coffee machines always seem to be needing to be cleaned or either don't work. But when I do have the coffee... the coffee just isn't good at all. I'm not sure if it's the creamer or what.

I have been going to this location for approximately 2 years because it's close to work and the…read morework truck needs to be fueled up after shift. In the 2 years buying fuel at this speedway location I have had to walk inside to get a fuel receipt every single time, not once did they ever have receipt paper at the pump

Had to stop and grab some gas while traveling for work. I always love the Pilot stations because…read morethey are clean and have a ton of stuff goodies to buy and nibble on. Like having a movie store, grocery store, and hardware store all in one

Just stopped in to get some Lottery tickets. I don't buy them often, but decided to Luve on the…read morewild side.

I like this Pilot because I do stop here every-time I come to Tennessee for snacks. I bought snacks…read morethat were on sale 2 for $5 which was a great price. I honestly don't remember about the parking lot space but next time I will pay attention to it. I will definitely be back here!

On Tuesday April 16, 2024, this location of Pilot Travel center had its re-grand opening…read more The entire staff went above and beyond customer service.

Worst Weigel's I've ever been in; filthy, out of creamers, flavorings, donuts. Poor guy at register…read moreseemed to be only worker. Obviously night shift didn't do their job! Don't waste your time-there is a Casey's across the street with better coffee and cleanliness.

I'm currently in the process of moving to the Eastern Tennessee area. Both my family and friends in…read morethe area recommended weigel's. So a couple weeks ago I got one of their cards. And while installing the app on my phone it asked through the app mind you for my banking information. To be able to get the club price. One this is a poor choice on their part. It would be better to do like other companies and use a debit or credit card. That way if there's a compromise the customer can immediately lock up their card or request another one. Instead of having to change bank accounts because they insist you use your bank account information. Now granted not everybody knows this but I've got over 15 years in IT and dealing with such things up north. Poor choice on their part. They should take a strong look at the Sheets model. After 2 weeks of trying to reach the numbers on the back of the card. One of the employees at a location near Morristown gave me a direct number to headquarters. And I tried reporting this issue. All they wanted to do was argue with a bit of arrogance. I explained my background. I explained clearly the app asked for this information. I pointed out that online when I searched for resolution it said go through the app from their own stuff their own web page. And then yesterday I finally got somebody higher up so I can say hey this is poor customer relationship training. And they finally sent me an email saying oh you have to do it through the web page. Getting nothing in the app says you have to do this through the web page. So today I go to that link and for an hour trying to use my known username and password. With multiple resets. It would not work. Finally get them on the phone again and they want to argue again. After more resets it finally did work. It's pretty arrogant of an employee to think that their stuff is 100% perfect if that was the case they wouldn't have the job, they wouldn't be needed. I also brought up that yesterday I noticed a second weigel's card was added to my account. Which was not me. It showed up through the app. So immediately deleted it. The lady wanted to argue again that that is normal. If that's the case why did it take two weeks to show up? So I came to the conclusion that I will not use their service to pay at the pump through the the card. If you're wanting to get convenience points to get a better gas price which just goes to prove these gas stations overprice anyway this is how they can afford to lower the cost for members. Then it's not worth it. Fortunately the location I'm moving to puts me within earshot of sheets at exit 5 in Virginia and I'll be sticking with them. Store employees plus five on the review. Higher ups negative review in my opinion.

I had my new puppy with me that I could not leave her in the car. I never saw a sign, there may be…read moreone. If so, I never saw it. Anyway, the old lady was very rude to me and told me twice in front of someone that had just come from my office, that I could not be in there with my dog. There was no need for her to be so rude and embarrass me. I ran in just to get something on my stomach. I have been going to the Exxon Kenjo on Kingston Pike across the street from Fort Sanders West Medical Plaza for about 12 years now. I have a business close enough to throw a rock and hit it. We have hundreds of people that come through our office each month. We have been sending them to the market during breaks and lunches for the last 12 years. I am going to tell every single person that comes through our office from this point forward to not go there. In fact, I am going to beg each person not to spend a dime there. There used to be an older gentleman that worked there. He thanked me often for all of the business we sent. He was always very kind to me. I called the lady a few minutes after I left and told her exactly what I thought! I just requested Yelp take my 5 star review down from 2021!

first let me start by saying the customer service there is pure crap. even with out this incident,…read morebut tonight was one of the worst. i was transporting a dog for my mother. I had drove 3 hours to get him and need to stop to refuel. unfortunately .... this was the closest one. really should have just took my chances else where. I couldn't leave the dog in the car I need to go in to get some items so I broight the dog in with me. By the way his awhole seven pounds of little furry poodle. . I had not seen the sight about any anim not being aloud In the store. Instmead of just kindly letting me know hi we don't allowed dogs in here. Could you take him back to the car or something. She ( blond old chick with glasses) wait till I get to the counter with him in my hand. starts going off about him. I said sorry I don't have anyone to watch him while I got my cigarettes. And. I couldn't leave him in the car and I had not seen the siggn. She lets me get my cigarettes but I forgot the lighter and she straight refused. you could tell she really hated dogs. . That dog really needs to go to the car!! I explained he will as soon as I get my lighter then he won't be back in here nor will I. She screams at me about what if she was allergic. I was fed up at this point and said ," hopefully you are so you can swell up like a ballon And get tf out of here. Again I get the no dog policy and had I seen it I would have turned around and went somewhere else I had already gotten my gas. And I get most places like gas stations don't care as long it's controlle. and whomever is on that day honestly. I just happens to get gas Station Karen who hated dogs. No I did not get my lighter . The whole time she was muttering I wish y'all leave to every one who walked in. Or she thought she was. exxon and kenjo you need to do better hiring your employees. They suck.

Store- Halls The tall big guy with longer hair has been…read moreextremely rude to me twice now. This time he wasn't even cleaning the women's restroom and refused to allow myself and my 3 daughters to use the restroom. There was also an elderly couple really needing to use the restroom and he refused them. I asked if we could please use the women's restroom since he wasn't currently cleaning it. His response was very hateful and degrading. He slammed the sign in my face. The other time we pulled up at 12:03 unaware that the store closed at 12:00. I asked if they were closed and he rudely shouted, "Yeah we obviously close at 12:00!" I don't understand why he always has a hateful attitude. He is always very unprofessional and rude.

This past Sunday night I came into the store and was greeted by two friendly female cashiers. I…read morehave visited this same store multiple times as I live in between this store and the Lovell Rd store. I have also came in around 11:00 am, but the main 2 night time cashiers ( Gina & Wendy ) are the absolute best. Both of them are the reason I choose to come to this location rather than Lovell Rd. The employees at Lovell Rd should take lessons from these fine ladies on how customers should be treated. Keep doing exactly as you are ladies, and you'll never have an unhappy customer

This is my go to gas station not because it's close by but because they have great customer…read moreservice, my wife's favorite breakfast sandwich and cold beer. There are a couple of gas stations sort of near by with cheaper gas prices but not as good as this Weigels.

I usually love the Weigel's but today the one on Westland was a mess. Only one cashier, cup holders…read morealmost empty and Diet Coke out of order and Diet Pepsi nothing but carbonated water. The place wasn't up to standard.