I didn't have very many issues with this car wash. The wash quality was fine, and I would prefer…read morethis location over any gas station car wash any day. I didn't quite understand why the employees would want me to pull my car into the car wash without paying for the job first. I tell the employee "hold on, hold on", yet he is vigorously waving his arms for me to pull up. I just shook my head. Nonetheless, I paid my $5 and proceeded to enjoy the soap suds cascading down my window from the machine. And plus, both employees scrubbed the bugs from my bumper. Other than the weird employee waving me through prior to my paying first, I felt that this is an okay place to stop at when in Kilgore.

These people are the niceest I have ever met!!! It was pouring rain and I had a leak in my RV roof…read moreso we parked under their car wash to stay dry. We had already been run off from everywhere else in town so when he approached we knew we was going to have to leave. Instead he told us we could stay, not to worry about it because it was going to rain all day!!! He even made sure we had dinner!!!! Now that's real Texas hospitality!!! So please if you're ever passing through Kilgore TX stop by the Finish line car wash whether you need a wash or not. It's all about helping each other in a time of need! Keep America and Love growing!!! God Bless You!

Great service. In and out…read more Stopped in to clean off some bug residue from the ride down and I was pleased. I got a clean car and the free vacuums was winner!

Not living in east Texas anymore I don't normally see the level of detail from a car wash. Soapies…read morepretty much washed my truck before it went into the tunnel to be washed. My truck was actually clean and looked better than it has from any other car wash I've been to. To top it off, it's cheaper than the place's I frequently go to. I will definitely make it a point to stop by Soapies whenever I'm in Longview!! Excellent!!

I came to this specific location after the recommendation from 2 of my sisters. The price was…read morepretty average compared to anywhere else I have gotten an oil change but the service is above and beyond. They were quick while still being thorough and they are all very kind. I would absolutely recommend this location to anyone else looking to get an oil change.

Very good service. Always friendly and address the needs of the customer. The prices are fair. I…read morehave been a customer for years.

The truck I picked up is night and day from the truck I dropped off! Incredible attention to…read moredetail. All of the black trim was reconditioned and absolutely pops. The interior was brought back to life. The tires - so shiny! Even the engine looks new. I can't wait to bring our other cars in for their spa day! Thanks for a top shelf experience, Wayne!

Brought my wife's RX 350 in for a detail. The results was more than what I expected. The interior…read morewas immaculate. The seat felt so .uch softer than even when I first purchased this vehicle. Dropped it off first thing in the morning and a little over three hours she was resdy to be picked up. Great job I will be bringing my truck by soon.

Worst place EVER!! The manager hides behind his employees. If I could give this place, zero stars,…read moreI would. Did not perform as promised. Geo promised me a full retraction of the rollers inside the car wash, and a touchless wash drive-through. This didn't happen. The vehicle was filthy after going through the wash. The employee didn't wipe it off. We asked for a refund and was refused. We were only offered a credit for our next visit which won't happen. Geo refused to give out the managers name, he said the manager said not to reveal his name. Incompetence extends from the top down because of poor ownership and management this is why the employees act the way that they do. This establishment reeks of incompetence, and does not perform as promised I would avoid at all cost.

We drove from California to Longview and our van was covered in road dirt and bugs. I was…read moreexpecting to just spray it off best I could but found they offered full service hand car wash. For a GREAT price, Big Wave's team cleaned my van and the cargo box on top with expert efficiency. When they were done I was shocked at how good it looked!! These guys did a terrific job and even offered me a cold bottle of water while I waited. I highly recommend Big Wave Car Wash!

Mandi was great at helping me get my car repaired and answered every question. The folks there did…read morea great job at getting my granddaughter car out fast and ready to hit the road again. I would recommend them to everyone. Been going here for over ten years, won't go anywhere else.

Mandy at the Kilgore Automotive Supercenter is an absolute jewel. Helped me negotiate with car…read moredealer for the price of a battery replacement and decreased my total cost by about $400. This was something she wasn't required to do but stepped up marvelously when she understood the situation.

Avoid if you value torque specs: I Took my car to Tidwell recently to have my wheels balanced and…read moredespite me leaving notes above the wheel arches specifying the lug nut torque spec (85lb-ft) and specifically asking the front desk to torque the nuts to spec. When I attempted to remove them a couple days later they were incredibly tight, and I ended up grabbing my torque wrench to see what it took to remove them - and every lug nut maxed out my wrench at over 190lb-ft... would be frustrating to have this happen from a cheap shop, but especially from a "premium" one like Tidwell. But that's not all. I then spent a few weeks (and a little over $1000) chasing down a cyclical tapping noise from somewhere in the driveline only to eventually have a shop discover that the wheel weights used were installed poorly because they didn't fit the rim profile correctly and were rattling about at certain speeds. They said the wheel weights should have been the stick on kind and not the clips for the rim shape. Worth mentioning that I had requested stick in weights because I prefer those anyway, but was told they didn't have any. I've used Tidwell before a few times and they're more expensive than most, so I thought I would be getting better service. This wasn't the only time they over torqued my lugs but it was the most extreme, and it will certainly be the last. I almost didn't bother with making this review, but discovering they botched the wheel weights was too much.

We went in for a quick tire plug while on duty in the company truck and we're taken care of…read moreimmediately. I appreciate patronizing local businesses instead of national chain stores due to the personal treatment. Employees seem to be more helpful

Went in for a tire repair..$30.00.. Woke up the next morning…read moreto an almost flat tire..decided I would replace it with a used tire since I had new tires ordered. The gentlemen who pulled the so called repaired tire said there had not been ANY repair done to the tire. Of course they screwed me. I basically paid 30.00 for them to air up my tire. Never again, and I will spread the word to anyone I know never to use them. PISSES ME OFF THAT MY HARD EARNED MONEY WAS SO SCAMMED FROM ME....

We have gone to Mavis for years even before the name change. Josh was the manager and was always…read morefair and helpful. They are under new management presently. Recently I sent my 92 year old mother there for an oil change and to check on her battery. To make a long story short, they charged her around $600. for wiper blades, oil change, rotation and battery. This price even included coupons applied. This seems like excessive pricing to me. I feel as though they took advantage of an older lady.