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Exult Performance

5.0 (4 reviews)
Open 7:00 am - 7:30 pm

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Services - Exult Performance

Group fitness

Personal training

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1 year ago

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7 years ago

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7 years ago

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Orangetheory Fitness

Orangetheory Fitness

4.6
(53 reviews)
3.0 mi

Awesome gym! Love the workouts!!! If it wasn't for Ryan who encouraged me to come there and…read moreworkout, I would've gone somewhere else or not gone at all. Ryan is an amazing coach, and encourager . All the coaches really do care about your fitness and health. Ryan is very l knowledgeable about health, fitness, diet and more. Most of all, he is consistent! You got it what was wrong with these put it over it I told him that as long as he is still there, I will make my way there to workout! He's tough, but that's what's needed to get our butts moving lol.Thank you , Ryan for pushing me!!!

I literally never write reviews but I'm kind of shocked by the treatment I received from this…read morelocation. I signed up for a free class and somehow the dates got mixed up and I showed up 30 minutes early as instructed, but found out I was signed up for the following week. At first it seemed like a big deal that I was there on the "wrong" day, not fault but whoever scheduled me. Thankfully the class wasn't full so I was able to take the class. Coach Tanner was helpful and got me hooked up with a heart rate monitor and the class was great! Tanner is a helpful coach and extremely motivating but the studio manager, Ryan, is not so great. The second I said I had to think about the price of signing up he completely wrote me off. Then come the following week, I get a charge for a class. I called and left a message about the charge since the studio was closed at the time. Ryan gave me a call back and was immediately confrontational. He said I was charged because "I had reserved a class, equipment and somebody's time and didn't show up, therefore I was charged a "no show" fee". I explained to him that I in fact already took my first class (attached a photo of my summary) because there was a mix up with scheduling. He claimed nowhere in the system did it show I took my initial class. So apparently they never moved me over from the other class. He didn't remember the incident at all and kept asking me questions about how I signed up for my class, what time, and so on. He eventually said he would refund my money but never did he apologize for the inconvenience or mix up. It's very unprofessional and disappointing because I really did enjoy the class and was considering signing up. With his attitude I'm sure he couldn't care less about a negative review or a lost sale anyway.

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Orangetheory Fitness
Orangetheory Fitness
Getting ready to take a class with one of OTF's bomb-ass coaches!

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Getting ready to take a class with one of OTF's bomb-ass coaches!

Exult Performance - healthtrainers - Updated June 2026

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