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    Exult Performance

    5.0 (4 reviews)
    Closed • 8:00 am - 12:00 pm

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    EōS Fitness

    EōS Fitness

    3.2(74 reviews)
    3.2 mi

    The EoS Litchfield location is amazing. The equipment and gym overall are always clean and…read moreorganized. The staff has always gone out of their way to help me to the best of their abilities. This location has very spread out layout and a great outdoor area that is shaded for most of the day. I've been doing training sessions with Ryan Hamilton and he's been exemplary. Ryan always has fresh workouts for every session, never a repeated or dull routine. Along with fun conversation, Ryan is always sharing his knowledge on everything fitness and health in general. I would highly recommend locking in training sessions with Ryan.

    A heads-up for anyone considering the new EOS Fitness on Cactus Rd in Surprise…read more This location took about five months to open after the "coming soon" signs went up. I waited patiently rather than joining elsewhere. It finally opened May 15 -- and the way it's being run since has been disappointing. My biggest concern is sanitation. I use the cold plunge and sauna twice a day. The cold plunge water level has been low, and the hot tub has what looks like black mold built up along the sides. I told a staff member walking the area. The next day I took photos and showed them at the front desk -- I was told the hot tub was "waiting on a part" and that a supervisor would be called to inspect and clean it. Two days later, nothing has been cleaned or fixed. On top of that, they sold a $10/month towel service and then ran out of towels, telling members it would be restocked "next week." I've tried to be patient and raise these things politely in person. Posting the photos here so the community is aware and so the company actually sees what's happening at this location. I'd genuinely like to see it fixed -- mold in a wet area used by members every day is not something that should sit for days. @EOS Fitness -- please address the hot tub and cold plunge at the Surprise / Cactus Rd location.

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    Orangetheory Fitness

    Orangetheory Fitness

    4.6(54 reviews)
    3.0 mi

    I literally never write reviews but I'm kind of shocked by the treatment I received from this…read morelocation. I signed up for a free class and somehow the dates got mixed up and I showed up 30 minutes early as instructed, but found out I was signed up for the following week. At first it seemed like a big deal that I was there on the "wrong" day, not fault but whoever scheduled me. Thankfully the class wasn't full so I was able to take the class. Coach Tanner was helpful and got me hooked up with a heart rate monitor and the class was great! Tanner is a helpful coach and extremely motivating but the studio manager, Ryan, is not so great. The second I said I had to think about the price of signing up he completely wrote me off. Then come the following week, I get a charge for a class. I called and left a message about the charge since the studio was closed at the time. Ryan gave me a call back and was immediately confrontational. He said I was charged because "I had reserved a class, equipment and somebody's time and didn't show up, therefore I was charged a "no show" fee". I explained to him that I in fact already took my first class (attached a photo of my summary) because there was a mix up with scheduling. He claimed nowhere in the system did it show I took my initial class. So apparently they never moved me over from the other class. He didn't remember the incident at all and kept asking me questions about how I signed up for my class, what time, and so on. He eventually said he would refund my money but never did he apologize for the inconvenience or mix up. It's very unprofessional and disappointing because I really did enjoy the class and was considering signing up. With his attitude I'm sure he couldn't care less about a negative review or a lost sale anyway.

    Awesome gym! Love the workouts!!! If it wasn't for Ryan who encouraged me to come there and…read moreworkout, I would've gone somewhere else or not gone at all. Ryan is an amazing coach, and encourager . All the coaches really do care about your fitness and health. Ryan is very l knowledgeable about health, fitness, diet and more. Most of all, he is consistent! You got it what was wrong with these put it over it I told him that as long as he is still there, I will make my way there to workout! He's tough, but that's what's needed to get our butts moving lol.Thank you , Ryan for pushing me!!!

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    Underground Fitness

    4.8(54 reviews)
    10.6 mi

    This is actually my second time coming back to Underground Fitness, and there is a reason for that!…read moreI have worked out with several different trainers over the years, but Gavino is the absolute best and the main reason I came back. He knows exactly how to push me, but he also reins me in when I try to push myself too hard. He always keeps in mind that there are certain things my 56-year-old body just can't do anymore! Lol. Tripp is another fantastic trainer here who is also great. You honestly can't go wrong at this gym!"

    I'm sharing this for safety reasons…read more During a squat session a few months back, I told my trainer that my back was hurting during the squats. Despite this, I was instructed to complete another set. During that final set, I injured my back badly enough that I could not walk afterward. At no point was the exercise stopped, reduced, or modified when I reported pain. I still can't squat, my back isn't fully recovered. Afterward, communication was disappointing. When my husband and I later explained that we needed to pause training due to finances, we received no response. Regardless of certification or experience level, a trainer should prioritize client safety, listen when pain is reported, and communicate professionally. Unfortunately, that was not my experience. Update: After posting this review, the trainer contacted me and offered me money to take my review down. Since he can't contact me he reached out to my husband regarding my review. I am adding this update for transparency.

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    Exult Performance - healthtrainers - Updated October 2026

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