so thankful for the childcare at this location they are amazing & its so helpful to have this…read moreoutlet the ladies are very caring and most of them are moms themselves so they understand & have the patience when dealing with all the kiddos! 10/10

Please do not respond by asking me to call a phone number. I have already spoken directly with…read morecorporate, including a representative named Jamie. Whom offered no solution. During the conversation, they asked what I felt would be a fair resolution; after I explained my expectations, no decision was made simply said they would call me back. Without acknowledging any wrongdoing or resolving the issue, I was asked to remove my negative google review. This felt like pressure to protect the company's reputation rather than a genuine attempt to address the problem, placing review removal ahead of customer satisfaction. I did not experience compassion or a willingness to examine how this situation was handled at the club level. The focus of the discussion was on identifying what I allegedly did wrong rather than addressing the lack of flexibility, customer service, or judgment exercised by staff and management. Concerns about the general manager's handling of the situation were not acknowledged, and there was no indication that any coaching or corrective action would take place. I was explicitly told, "I have to stand by my employees," which made it clear that the goal was to justify their actions rather than evaluate whether they were appropriate. For context: I am a breastfeeding mother and a new member. The club does not offer a family restroom or private space for parents with infants. I briefly brought my one-year-old daughter into the women's restroom so I could use the restroom and attempt to change her diaper. We are both female, she was never unattended, and she was not disruptive. I was unaware of any policy prohibiting this, and no grace or alternative solution was offered. After being confronted publicly by the general manager in front of children and other members, I felt embarrassed and left the facility. Shortly afterward, my membership was canceled, and I was told I cannot rejoin without corporate approval. This experience made it clear that this location--and the corporate support behind it--is not parent-friendly and is unwilling to reflect on or improve policies that place caregivers in impossible situations. I am sharing this so other parents, especially those with infants, can make an informed decision.

Enjoy this EoS location in Surprise! This location is spacious with frequent group fitness classes…read moreand one of the best EoS movie rooms (dark with a large screen). Highly recommend this location for anyone looking for a fitness gym in the area!

I absolutely love this gym. The big drawback is the amount of people sitting on machines and…read moreplaying on their phones for five minutes. Ridiculous. And then the ones that come in and plop themselves down on the floor with a mat and get right on their phone and I've watched it. They didn't even do one single exercise and got up after 15 minutes and left.

Employees are very kind, helpful, understanding and reasonable. The facility is very clean with…read moregreat equipment. Childcare is awesome! Overall I'm enjoying my experience.

I'm ts too cold to work out in this gym.... It's around 64 degrees outside and 55 inside why ?…read more The place is empty

Super friendly staff, nice televisions, good variety of equipment and relatively clean make this a…read moregreat club to visit! I also enjoyed the message chair experience.

I don't know if the girls is a manager or a trainer but she has a gray sweater on. She was here May…read more1 around 7:30 AM. She's a bad attitude. I asked her to do the massage chairs and she was very I was asking questions about which bed it didn't turn on and she had an extremely bad attitude the other bald gentleman here he's always kind but the young girl working has been extremely bad so I don't think that she should be working in front of house

Awesome gym! Love the workouts!!! If it wasn't for Ryan who encouraged me to come there and…read moreworkout, I would've gone somewhere else or not gone at all. Ryan is an amazing coach, and encourager . All the coaches really do care about your fitness and health. Ryan is very l knowledgeable about health, fitness, diet and more. Most of all, he is consistent! You got it what was wrong with these put it over it I told him that as long as he is still there, I will make my way there to workout! He's tough, but that's what's needed to get our butts moving lol.Thank you , Ryan for pushing me!!!

I literally never write reviews but I'm kind of shocked by the treatment I received from this…read morelocation. I signed up for a free class and somehow the dates got mixed up and I showed up 30 minutes early as instructed, but found out I was signed up for the following week. At first it seemed like a big deal that I was there on the "wrong" day, not fault but whoever scheduled me. Thankfully the class wasn't full so I was able to take the class. Coach Tanner was helpful and got me hooked up with a heart rate monitor and the class was great! Tanner is a helpful coach and extremely motivating but the studio manager, Ryan, is not so great. The second I said I had to think about the price of signing up he completely wrote me off. Then come the following week, I get a charge for a class. I called and left a message about the charge since the studio was closed at the time. Ryan gave me a call back and was immediately confrontational. He said I was charged because "I had reserved a class, equipment and somebody's time and didn't show up, therefore I was charged a "no show" fee". I explained to him that I in fact already took my first class (attached a photo of my summary) because there was a mix up with scheduling. He claimed nowhere in the system did it show I took my initial class. So apparently they never moved me over from the other class. He didn't remember the incident at all and kept asking me questions about how I signed up for my class, what time, and so on. He eventually said he would refund my money but never did he apologize for the inconvenience or mix up. It's very unprofessional and disappointing because I really did enjoy the class and was considering signing up. With his attitude I'm sure he couldn't care less about a negative review or a lost sale anyway.

Love EŌS. AFFORDABLE AND EFFICIENT. I have been into fitness for years. And this place has…read moreeverything I need.

Complete trash. 4 years to cancel membership. Have yet to pay promised refund. Predatory lying…read moretrash. AVOID! RUN!

The community at CrossFit Celsius is unmatched. I've been a member of Celsius since 2021 and can't…read moreimagine working out anywhere else. The classes are competitive, challenging and welcoming. The owners care deeply about their members and foster a fitness community that I haven't been able to find elsewhere. I'd recommend this gym to anyone - at any fitness level!

I wanted to introduce my sister to the world of CrossFit (visiting from MO) & found this box…read moreonline. I'm so glad this was the place we went to. Alex & the 5pm crew were super welcoming! She was afraid she would feel intimidated by the whole "crossfit stereotype" but when she walked out of there she realized it was nothing how she imagined it. Thank you CrossFit Celsius for making this drop in hassle free. I've tried doing drop ins in other states to get a feel of how other places are and they make it so complicated. I 100% recommend this gym to anyone in the area to try it. I hope to come again next time I'm in town. :)

The employees were very kind and welcoming. However, the person running the kids' group didn't seem…read morevery interactive with the children and didn't appear to enjoy leading the activity. Because of this, we decided not to return. I hope this feedback is helpful.

I came in with zero experience and was instantly treated like they've known me for years, the staff…read morewho runs this facility has been nothing but stand up with me, sincere and keeps me motivated to come back. Classes are gnarly and I'm thankful every time I walk out dripping sweat. Coaches are rad and supportive regardless if youre a veteran boxer or like myself.

It's a gym. It has equipment and is open 24/7…read more When signing up however, the manager mislead us into signing up for a mandatory year contract. Hugest hassle to cancel, still ended up having to pay through the entire year (paying twice a month) even after moving. He sad we could cancel any time. We could not. Couldn't even do anything through the manager. Nearly impossible to get ahold of anybody by phone, and when emailing, they refer you to their 3rd party membership management service. Other Anytimes in the area are nicer, this one was just convenient. Will never sign on with AF again though after the massive headache with the contract and membership. Would not recommend AF.

This gym besides having some very worn equipment, no air circulation, is filthy , looks like it…read morehasn't had a good cleaning in years , a little pride of owner ship would be nice ,

I take Pilates at Lifetime in Goodyear and honestly, my instructor is the main reason I keep my…read moremembership. Lifetime is not cheap, but the quality of instruction I get in her classes makes it completely worth it. Hannah is incredibly knowledgeable, attentive, and intentional with every class. She doesn't just lead a workoutshe actually teaches. She takes the time to correct form, offers thoughtful modifications, and makes sure everyone feels both challenged and supported, no matter their level. What really sets her apart is the consistency and care she brings every single session. You can tell she genuinely wants her clients to improve and feel stronger, and that kind of energy is rare. I've taken a lot of group fitness classes over the years, and this is by far one of the best experiences I've had. If she ever left, I would seriously reconsider my membership. She is a huge asset to Lifetime Goodyear.

Love this gym but bald dude with mustache in the lockerroom currently needs to go. Makes you…read moreuncomfortable in the showers or the locker area.