If you are looking for great customer service go with Raul! Not only did he get us a great deal,…read morebut he answered all our questions honestly. I would come here first the next time I upgrade!

I rarely leave a review. It is only in extreme cases really, either good or bad that I do take the…read moretime to convey my $.02. So it is with great gratitude that I take time today to put these thoughts down for the cosumption of others who may be condisering a purchse from Bert Ogden Auto Outlet here in Mission, TX. My experience was just outstanding. The entire crew I intracted with wether they were inolved in my purschae or not, were just so genuinely nice people! Talk about refresshing. I would give more than 5 stars but that is all I can give! My sales professional Jesus, was such a nice guy. Very pofressionaly, knowledgeable and personable. Trust me, he had the cards stacked against him with me as his customer. He put up with all my questions, offers and counter offers with a very gentle tact and I truly felt he was there to help me as much as he could within the limits imposed on him. The manager, George was also awesome as he too had to put up with my shrewd negotiation skills. He did consider my offers and countered with fair ones of his own and in the end crafted a deal that I and the dealhership could stomach. Once again, just a real nice fella! I never felt pressured by him or anyone there actually. Lastly, Joe the Finance Manager was also a complete gentleman, knowledgeable about his work and very effecient with the time he was helping me navigate the vast amount of paperwork required to purcahse a car. He has an excellent choice in music too! I just can not state it enough, but these guys were just so freakin nice and professional and I stress, "non pressuring"! I have zero reservations in recommending this dealership to any family or friends and to anyone I do not know. Have you every seen the show, Under Cover Boss? Well, if I was the boss under cover and these men were my employess, you better believe they would all be getting raises, vacations, promotions and the accolades they rightly deserve. They truly do reflect positively upon their company. So, I know this was lengtlhy and that should impress upon you, the reader just how impressed and enjoyable my experience was!

Professional and quality of service was excellent! The techs were on time and ready to work!!read more

I've been a customer for several years. I think this company is excellent and very friendly…read more Sometimes when others leave negative reviews it's more about the person leaving the review than the business. Check out Glass Etc in Harlingen and you will not be disappointed.

Kris was such an awesome person to work with. She told us a price and did just that! She went out…read moreof her way, several times, to make every step for us easiest. I have complete faith in her for any other vehicle experience, with family that is in Texas. Kudos, Kris! You rock and thank you again for helping my mother-in-law!

I think we got took. Got home and saw on tv another dealer had 15,000.00 off all Chevy Silverado…read moretrucks 1.9% financing for 72 months. Ours is 6.9% and no discount

Great service on a used Escalade. Drove 18 hours one way for it and don't regret it…read more Randy in finance Valeria and Jennifer in sales Sales manager Ed All top notch! Would 100% recommend

Anna in service is fantastic excellent customer service. They provide a video of the work done on…read moreyour car allowing you to see exactly what the problem was and how it was resolved.

A-1 Auto Glass did a great job installing a new windshield for my SUV. I had shopped around before…read moremaking an appointment with them. Not only was A-1 Auto Glass responsive to my messages, but their quote was significantly less expensive (less than their competition even after they offered me a $50 discount to hurry and book with them). A-1 Auto Glass delivers. You can either book an appointment to have your auto glass installed at their place, or they will conveniently come to you for a small additional fee. I took my car to them, and they had it done in 30 minutes. The man at the counter was friendly and helpful. Their waiting room is comfortable. If you go to them, be aware that while the address says McColl Road, the address has two rows of buildings, and A-1 Auto Glass is located on the one in the back, not facing McColl. From McColl, you will need to turn east onto E Beech or E Cedar Ave. then turn into the complex, the back (east) side of the second row. Each row has several businesses. When you reach A-1 Auto Glass the sign is quite visible and clear. I highly recommend A-1 Auto Glass!

I cannot say enough good things about this place!…read more I first called after getting a chip in my windshield on my way out of town, and even just over the phone they were so kind, helpful, and gave me a great price. I already knew I wanted to come here when I got back. Well... life had other plans and I ended up getting another huge chip, so I stopped by right away, and I'm honestly so glad I did. From the moment I walked in, the customer service was amazing. They were so friendly, professional, and genuinely cared. You can tell they take pride in what they do. They worked quickly, efficiently, and made the whole process completely stress-free. It's rare to find businesses that are not only great at what they do, but also truly kind-hearted people, and this is definitely one of them. I will absolutely be coming back for any future auto glass needs and will be recommending them to all my friends and family. If you're on the fence, just go, you won't regret it!

The only place I will purchase a vehicle. Great selection, honest management, customer service is…read moretop notch. I purchased my extended warranty thru them, I was explained every detail, and felt so confident in making any moves fwd with them.