Fast service and great work.Praying I don't need them any time soon, but they would be my go to…read moreshop. If you have any problems after their service all you have to do is call and they will fix it. Easy to get to. A lot of shops are hidden or out of the way.

If you are Tesla owner. Don't go this place! I damaged my…read moreleft bumper month ago. After they fixed my car, I noticed they change both of my headlamps with two old headlamps which has crack on the bottom. After 5 times going back and forth. I ended it up trying.

I've had work done in the past from them but this time the wait was entirely too long. I dropped my…read morecar off on February 6 for a "4 day repair" and now its February 22 and they continue to tell me the same thing "we'll have your car ready this afternoon" I won't be putting my car in this shop anymore.

Best body shop in town! Works great with USAA customers, I didn't have to do any paperwork or phone…read morecalling, they did it all for me. They even let me schedule when I could drop off my truck and just wait a couple of hours while they did some of the repairs.

$2500 was my quote on a "simple same color/no special need on color effects & no body work at all"…read more- there's NO way I'm paying that when I can get the same for $700 elsewhere - yet, still in town & by the same place that's done work for me in the past ... I understand offering 2 coats, etc. - but, that's not what I needed. This was a simple job & I was willing to give a new spot a chance. Just not for this price ... hopefully tax season helps them out - as they said "it's a tax season discount" - best of luck - genuinely!! I work too hard for my $$$ to give it away like that, is all.

From the owner: We do insurance wrecks and custom quality all over paint jobs and interior work as well read more

Needed a rear main seal and starter replaced. He answered the phone and told me that this was…read moresomething he could not do. i am thankful that he did not waste my time and was honest about what he could and could not do.

Don't use this company. They will take your money and not repair your vehicle. They will ignore…read morecalls and texts. They don't have a physical address. Scammers. They were supposed to replace a part on my friends car. Showed up got the money for the part and disappeared.

10March2026. Refused my business. Said he had enough or too much insurance work on the shop floor…read morealready and expressed concern that I would be unable or unwilling to pay if cost exceeds estimate. Not sure that's the real reason, but that's what they said. Offered to pay 1/2 up front, Refused. Brought my car in about 10am and got a written estimate. When I came back around 1pm, they had changed their mind. Not even a courtesy call before I drove in from Talbotton. That's my experience, hope yours is better.

Going to a automobile body shop for repair work knowing you have insurance coverage is one thing…read morebut going in knowing this is going to be out pocket is another. When I walked in to Franks and spoke with Jerry about doing some work on my wife's Highlander that wasn't really necessary but would sort of improve the looks I was expecting to pay a lot. Wow! Was I wrong. If I had gone to the dealership and got a quote I would probably not had the work done. Thanks to Jerry and his team my wife is happy. Excellent service. Professionalism from start to finish. Robert French

Gibbons body works is by far the best place in the "Columbus area". They matched my paint perfect!!!read more

We had Gibbon's do some work on our Z4 when it had a too-close encounter with a curb. Work done on…read moretime. They did an excellent job, paint matched perfectly. Highly recommended!

DO NOT BRING YOUR CAR TO THIS SHOP. I was told my car would be ready 6 times and every time it was…read morea different story on why it was not ready. Remember the flat tire trick? when your late for work, well they did that to me 3 good times and not ready again lol. I think they need someone there who can work and know what there doing. the first time they told me 3 months then not ready. Dropped it off in Feb it's June now and no car I gave him till may in Feb but he said it will be ready before then but not. it;s Juneteen no car. I have missed 3 car shows and car still not ready.His name is Alex. But the biggest problem I think was that I trusted him as his word but he has let me down every time. and I paid them as they asked, up front. DO NOT PAY THEM UP FRONT, NO MONEY.I should have known that but I had trust in him but knot so him to me.

Great staff, perfect attention to details, they did a great job. This company Very customer friendlyread more