Great rates Easy access…read moreSafe Great staff

They've always treated me very well! I've been using them…read morefor years. It's been totally renovated recently! Great deal for the money!

looking For person who purchased my unit. I never got a final notice of Sale of my unit. had my…read morechildren's medical documents in there. unit #7754. sold between January 25-February 25. Was told "nothing they can do". Destiny Dwyer.

Customer service was amazing. Clarence was very friendly and helpful in picking out the correct…read moresize unit. My unit was clean and in working condition. I like the security of having the gate, a pin pad on each section, and two locks on my unit. Would definitely recommend.

They never raise the rates! They have excellent quality storage lockers! The value is beyond…read moreunreal, especially compared to anybody else! And if for some reason, you have a problem with your card, they will call and remind you!

Gail was very friendly and helpful. The grounds and units are extremely well kept and clean…read more Highly Recommended.

Great service. Martha us definitely a credit to your organization. Unit was clean and well litread more

I am so sorry to leave this place. I've had my stuff here for several years, and A1 has always been…read moreprofessional, clean, and attentive. I was traveling all over the country, and never worried about my stuff thanks to the manager Wilma and the staff at A1. Even when my cc was compromised they were understanding and patient. I finally had to move out today, and Wilma could not have been more helpful. If I ever need a storage unit again this is the only place in StL area I will go. Highly recommend this place if you need any size storage unit in the area. Thanks A1 !!

Easy thing. This was my first experience with a storage unit. They charged exactly what they…read moresaid. When I had emptied the locker, it was easy to discontinue services. Because I was unfamiliar with the process, I had to speak to humans a couple of times. They were easy to reach and very helpful. I chose this place because of location, but if I ever need the service again. I'll go out of my way to use this facility.

I gave them 1 star, cause there was no option for 0... First they didn't charge me the 1$first…read moremonth as advertised, I called and spoke to a manager, who said she would have her higher up contact me,...never happened. I have left several messages, and never get a call back, I have never even been to the facility. Never used the unit, never even opened it. ***HORRIBLE SERVICE AND CUSTOMER SERVICE.*** Don't rent here or with this company, unless you love being ignored.

Fabulous customer service, beyond anything I could have expected. With everything about my move in…read moreplace, there was a problem with my license. I was extremely upset (not at the service people) because the problem would push the date of the move back at least a week, probably two or more. One of the service reps was on the phone to the manager and had the problem cleared and my move remained on schedule. The following day the trailer was being attached to my car when it was discovered that my trailer hitch had been installed for a bike rack so the appropriate electrical work for the brake and turn signal lights had never been done. Since I'd never used the hitch or pulled a trailer before, this was another problem and, again, their customer service was outstanding. I was ready to go within a short time and I could have hugged them all for being so supportive and helpful. The manager, Robin, made everything work for me and I will forever be grateful for their efforts on my behalf. This move was especially stressful and they made it work. Thank you sooo much, Robin and crew!

The whole staff could not have been more professional with a very caring attitude at a very…read morestressful time making a major move.

Rude staff members who were disrespectful and relatively unbothered by inconveniencing customers…read more Avoid interacting with chase and Karon at all costs. This is truly unfortunate given the kindness and professionalism of the manager Henry, who was not there today. I have left a message for Landon Banks, president. I will update my review based on my conversation with him.

Inside storage is clean and easily accessible. They helped out in a pinch when I was flooded out of…read moremy place by offering one month free.

Our situation... Needed to move furniture from Kirkwood to Jefferson City for our daughter who…read morejust graduated college. Next to -0- packing or boxing. Estaban and his team were great to work with. They were pleasant, professional and respectful of property. They were also highly efficient and got the pack and load/ unload done quickly so they were respectful of time. They delivered without any issues or concerns. Definitely recommend them.

Do not use this company!…read more I trusted them to take care of our belongs as they seemed to be a reputable company. They seemed easy to work with and after just having a baby we wanted movers that were hassle free and trustworthy. (They broke a dresser and a rocker from the nursery) They are fine so long as your expectation is that you just want your items delivered. If you expect them to be in the same condition as they left your house, that's where they fall short. They broke several items and when you file your claim, they initially send you a rather intense email about how it's better to settle for $500 than continue with the process. We chose to continue as our items were worth significantly more than $500. We have now received an offer of about 30-50 cents on the dollar. And 1 item they will not reimburse for because I can't prove that the mid-century modern record counsel was working before they smashed it. Even though I have a photo of the top open right before the move. Long story short- if you do use this company, take photos and videos of all of your belongings to insure that you aren't left with nothing at the end. Or faced with spending even more money to replace the things they broke. They are very expensive and I thought I was hiring a company that stood behind their work. I apparently did not. I am still trying to figure all this out, but it seems to me that if you hire movers and buy insurance you should not be out even more money to replace your furniture that they broke.